# Lens AI & Reverse Image Search — user reviews

> 85 indexed App Store user reviews of Lens AI & Reverse Image Search by HEYOS, rated 3.70/5 from 221 ratings.

- Source: https://appshunter.io/ios/app/lens-ai-and-reverse-image-search/id6753348682/reviews
- App overview in markdown: https://appshunter.io/ios/app/lens-ai-and-reverse-image-search/id6753348682.md
- Rating breakdown: 5★ 135 · 4★ 13 · 3★ 11 · 2★ 6 · 1★ 56

## Newest reviews (15 of 85)

### 2/5 — Lens AI

*2026-08-16*

To much money 
Not worth it.

### 1/5 — Impossible to cancel

*2026-08-07*

I wanted to trial this app, but when I tried to cancel, there’s no way to do so automatically, the ticketing system doesn’t work, and it’s impossible to cancel. Depending on your use case, you can find cheaper apps or free apps that are better coded without forcing subscriptions.

### 1/5 — Weak

*2026-08-05*

It’s about pathetic.  The detail of describing the image is about as basic of taking a picture of a house and it says structure. Please

### 1/5 — Terrible

*2026-08-05*

App is bad cant is type a ticket out

### 1/5 — Garbage

*2026-08-01*

What a horrible pos app. Waste of time and I sure hope it doesn’t try to take money. Because I CANCELED AND WILL NEVER SUBSCRIBE

### 1/5 — Ending subscription

*2026-07-26*

Won’t let me

### 1/5 — I cancelled, it is lousy

*2026-07-25*

Lousy

### 1/5 — App não tem opção de cancelar, e os 3 dias grátis só funciona se por seu cartão!

*2026-07-23*

Péssimo, não tem opção de tirar o cartão

### 1/5 — Nicht zu empfehlen

*2026-07-20*

Leider nur eine Abofalle. Nichts mit kostenlos. Lässt sich nicht überspringen 🤷‍♀️

### 1/5 — Scam site makes you think it’s google

*2026-07-19, version 1.3.5*

Won’t let me cancel
7/19/2026

### 1/5 — Doesn’t work.

*2026-07-19*

I have to have it id anything. At best it will give 6 options and you have to choose. I tried to get it to id a plant from a picture and it wouldn’t upload. Definitely a rip.

### 1/5 — Garbage

*2026-07-16, version 1.3.5*

I got conned by this looking for google lens. Cost me $50 - cancelled immediately but still on the hook! Dont even try this app!

### 1/5 — Can’t cancel

*2026-07-14*

I have been trying to cancel and so far I can’t find a pay everytime I lock help and submit it tell me there is a problem

### 1/5 — Horrible app

*2026-07-14, version 1.3.5*

Refused to cancel my subscription causing me to go to my credit card company. Beware

### 1/5 — Horrible app & no way to get help

*2026-07-13*

This is a terrible app. Do NOT make the mistake of accidentally signing up for a free trial of their “pro” level. There appears to be no way to unsubscribe and you cannot get help through their “contact” buttons.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2026-08-23*

App won’t let you cancel then you try to email them and it won’t work

### 1/5 — Terrible app

*2026-08-23*

Pointless won’t even let me scam anything without pro it always just stops letting you do anything

### 1/5 — Subscription

*2026-08-21*

Been trying to cancel the subscription now for three days and every day I try, I get an error message

### 1/5 — Trash

*2026-08-20*

Trash

### 1/5 — Horrible

*2026-08-17*

Do not download, scammers

### 1/5 — No help

*2026-08-16*

Can’t cancel.

### 1/5 — Don’t do it

*2026-08-13*

Got the app, and the few products I searched they couldn’t find them. Then they make cancellations a chore!

### 1/5 — Does not work on library photos

*2026-08-11*

All permissions are switched on, full access to photos granted but it doesn’t work with saved images,

### 1/5 — Rip off

*2026-08-09, version 1.3.7*

I was looking for an app that would identify a brand. I saw this and downloaded it. Normally if there is a charge for an app, it tells you when you see it in the App Store. it did not. after I downloaded it it popped up to click on the right of the iPhone. I had no idea I was being charged $60 for this app. it literally just popped up and I just thought it was finishing the download of the app. I immediately contacted Apple. I never got a human being. I had to speak to a bot. they rejected my request for a refund. I did get one more option to appeal this decision. I explained that it was a mistake because I did not realize that I was because normally the price of an app is right there when you see the app in the App Store. I told him that I immediately contacted Apple, but I was only able to speak to a bot. I told them I should get a refund. Never use the app not even once and I deleted it from my phone and they can check it if they want to. but again I was denied a refund of the $60 well 59.99 to be exact. This is such a rip off. It’s deceitful practice. It’s fraud as far as I am concerned. And $60 for a single app is absolutely ridiculous. And the fact that I immediately realized the company they should have refunded me I mean, literally within five minutes. Apple is so greedy. I can’t even believe how disgusting this situation was. I was so upset. I will never purchase any app from the App Store ever. And I have purchased apps and pay for yearly fees for apps that are very Important to me  and the thing is this is an Apple app and it’s just so ridiculous. And I see the reviews are junk anyway so don’t waste your money please whatever you do be careful. Apple just wants to steal your money.

### 1/5 — Poor app

*2026-08-07*

I’m trying to cancel my subscription, but this app is horrible.

## Most praised reviews (10 highest-rated)

### 5/5 — Niyaz

*2026-08-20*

Good

### 5/5 — Poor button response and limited identification (only 1option - it was wrong!)

*2026-08-10*

Poor. It gives the wrong explanation; and although the‘other’  button is there; indicating that it is possible to search for other options, it does not do anything when you press the ‘other’ button. 

It is equally difficult to cancel my subscription as I cannot find the buttons which the “help” feature indicates I should press.

This is not a good app - I suggest you look at others before using this loop

Mmm….. I can’t even submit this now!

### 5/5 — Missing info

*2026-08-10*

Wish the app offered history. I’d like to pull up previous scans.

### 5/5 — Meh.

*2026-07-20*

Meh

### 5/5 — Dating sites

*2026-06-21*

Great

### 5/5 — Really?

*2026-02-06*

I haven’t even installed the app yet, and you’re asking me to rate it? “Give us 5 stars,” you say? My BS meter hit MAX when I saw that.

### 4/5 — Dr

*2026-08-23*

Absolutely handy utility

### 4/5 — People

*2026-02-08, version 1.0.2*

4 stars

### 3/5 — Not for  identifying people

*2026-05-19*

I thought this would help identify people in photos but it does not.

### 3/5 — Retinol & hyaluronic acid & dead sea minerals

*2026-03-10, version 1.1.1*

!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
