# Lens - Photo Scan, Identifier — user reviews

> 204 indexed App Store user reviews of Lens by Mary Torres, rated 4.30/5 from 663 ratings.

- Source: https://appshunter.io/ios/app/lens-photo-scan-identifier/id6738434548/reviews
- App overview in markdown: https://appshunter.io/ios/app/lens-photo-scan-identifier/id6738434548.md
- Rating breakdown: 5★ 483 · 4★ 62 · 3★ 34 · 2★ 16 · 1★ 68

## What do users think of Lens?

Overall sentiment: positive

**Pros**

- 🚀 Accurate identification
- 🤖 Comprehensive features
- 🌱 Useful for nature/science
- 🏫 Educational and interactive
- 🛒 Convenient shopping aid
- 🔍 Detailed information

**Cons**

- 💰 Expensive subscription
- 🔍 Inaccurate scanning
- 📢 Intrusive ads

**Commonly reported bugs**

- Incorrect object identification
- Compatibility issues

**Most requested features**

- Free trial option
- Offline mode

## Newest reviews (13 of 204)

### 4/5 — Lens

*2026-08-08*

Bien mais il faut du temps avent de comprendre

### 3/5 — Lens app

*2026-05-17, version 2.2.4*

It is good for identifying things but if you choose to get the free version (which I did) it’s not ideal because you can only scan three pictures a day. But is is good when you can use it.

### 2/5 — Not useful

*2026-04-25, version 2.1*

Just doesn’t get it right often enough

### 3/5 — Great but… sorry to say this…

*2026-04-15, version 2.1*

I love the AI and the photos!
The camera is a little funky, (it shoots it at weird angle) 
And it’s so not fair that we have to pay this much, and I mean it! I cannot afford such thing. Thanks :)

### 1/5 — Looking for plant

*2026-04-06, version 2.0.4*

Doesn’t work and I want to unsubscribe but doesn’t make it easy

### 1/5 — Worst

*2026-03-24*

Pretenting to be google product. Paid

### 1/5 — Looking for plant

*2026-03-12, version 2.0.1*

Doesn’t work and I want to unsubscribe but doesn’t make it easy

### 1/5 — No luck

*2026-03-09, version 2.0.1*

Maybe I’m using this wrong but I’ve tried 3 items and none were identified. Waste of money $15 per week being charged!! I’ve now cancelled.

### 1/5 — It is bad

*2026-03-07, version 2.0.1*

The reason it is bad is because I can only take two photos and then it said pay 60 bucks for full access.

### 3/5 — So so

*2026-02-21, version 1.7.2*

It said i had to pay 9.99 for a week

### 1/5 — Refund

*2026-02-18, version 1.7.0*

I was trying to install the app but suddenly they charged for subscription. I sent an email already for refund but no response.  Please be careful when installing the app.

### 1/5 — As soon as you open the app it ask for review 😁 -1 star

*2026-02-13, version 1.7.0*

Very badly designed

### 3/5 — So so

*2026-02-12, version 1.7.0*

It said i had to pay 9.99 for a week

## Most critical reviews (10 lowest-rated)

### 1/5 — No

*2026-08-25, version 2.2.9*

Not worth the money. Same features free from other apps.

### 1/5 — Ugh it does not Listen to me and it needs changes

*2026-07-31, version 2.2.8*

Lens was Supposed to be a good App but why when i found this cute electronic Atom Eve plush I really Want

### 1/5 — Bad translator

*2026-07-14*

It’s not translating or recognising languages

### 1/5 — Expensive and no help.

*2026-07-06, version 2.2.8*

It didn't identify what I was trying to research.  More annoying, although it says it will email with a reminder, it didn't so my free trial cost me nearly 16 pounds.   I still don't quite understand why I had 2 charges, one of 8.99 and one of 6.99.  So my advice is .... Beware!

### 1/5 — Die schlechteste App ever!!

*2026-06-13*

Wenn es ginge, würde ich Minus-Sterne vergeben. Die Bilderkennung ist zwar ganz gut, aber nichts geht ohne Probe-Abo und wenn man nicht kündigt, sind gleich fast 10 Euro pro Woche fällig!! Zudem ist die Bedienung umständlich … NEIN DANKE

### 1/5 — Bidon

*2026-05-17*

Nul

### 1/5 — Je veux supprimer

*2026-05-05*

Nul je paie pour rien je n’en veux pas

### 1/5 — Detected a button as a drink coaster!

*2026-04-23, version 2.1*

This is the dumbest AI…
I wanted to see how well it worked so I tested it on things around the house:
*A button = a drink coaster 
*Potted plant = a house plant
*Antique musical coin bank featuring Santa and a train = Santa Clause
It was very generic and didn’t even get most of the things right. I hoped it would say that my plant was a philodendron, but it just called it a plant. It didn’t catch that there were other things on the coin bank or that it was an antique. 

Don’t waste your time downloading this.

### 1/5 — Haven’t Done Yet First Time

*2026-04-16, version 2.1*

Didn’t get to try it yet !

### 1/5 — Premium

*2026-04-13, version 2.0.4*

tIer keeper assigner me to do premium

## Most praised reviews (10 highest-rated)

### 5/5 — So bad

*2026-08-24, version 2.2.9*

This is the worst the app is free than you have to pay even more if it had a price and you can’t even do the free it just says no in app purchases.😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿

### 5/5 — Very precise

*2026-07-01, version 2.2.7*

Love this app. All google apps are my go to

### 5/5 — Photo Scan

*2026-06-24*

Splendid !

### 5/5 — Google Lens

*2026-03-20*

Parfait, je viens  juste de l’installer sur mon iPhone, j’avais androïd avant et cela fonctionnait plutôt bien.

### 5/5 — Appli cool

*2026-03-19*

Trop bien

### 5/5 — OMGOODNESS

*2026-02-21, version 1.7.2*

This is an awesome help while identifying clients needs for live plant decor 
👊🏾💕

### 5/5 — Quick as a flash

*2026-02-13, version 1.7.0*

I attempted for days, attempting to identify the name of the painter of a 16th century painting that I photographed at the Accademia in Venice and was extremely surprised and delighted when the answer was literally found in seconds by Google Lens. 

Google Lens found in an instant, the name of the painter and the title of his painting. 

Mightily impressed. 

Tim Flanagan
Ripon
North Yorkshire
England

### 5/5 — Accurate

*2026-01-29, version 1.7.0*

Really does work. I've taken pictures of things and then they show me the exact thing online.

### 5/5 — Best

*2026-01-15, version 1.7.0*

love it

### 5/5 — Awesome

*2026-01-05, version 1.7.0*

Great app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
