# Lens: Reverse Image Search AI — user reviews > 66 indexed App Store user reviews of Lens by Anh Nguyen, rated 4.50/5 from 1,216 ratings. - Source: https://appshunter.io/ios/app/lens-reverse-image-search-ai/id6455428400/reviews - App overview in markdown: https://appshunter.io/ios/app/lens-reverse-image-search-ai/id6455428400.md - Rating breakdown: 5★ 950 · 4★ 93 · 3★ 51 · 2★ 23 · 1★ 99 ## What do users think of Lens? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 User friendly - 💡 Helpful for identifying furniture - 🚀 Accurate search results **Cons** - 🐛 Confusing interface - 🔒 Difficult to cancel subscription - 💰 Expensive subscription - 🐛 Unreliable performance - 🔒 Unclear subscription model **Commonly reported bugs** - Camera feature not working - Account issues (disappearing accounts, unable to restore) - Subscription issues (double charging, unable to cancel) **Most requested features** - Clear search options - Ability to clear search history - Support for identifying non-consumer items ## Newest reviews (11 of 66) ### 4/5 — Where did my account go ? *2025-10-21, version 5.4* I signed up $59.00 for a year Membership and now can’t find account and when I try to access I am locked out and told no account exists . It shows history of mine but goes no further as resource of information. What happened to my account . Thx douglas ### 3/5 — Recent Change *2025-08-28, version 5.1* Loved this app until a recent change requires multiple rejection of premium version (which has a monthly fee) before being able to do simple search ### 4/5 — It’s not really good *2025-07-09* MAY ### 1/5 — Can’t cancel and only useful for consumer products *2025-05-15, version 4.1* This doesn’t locate buildings ### 2/5 — Extraordinary (or so I thought) *2025-05-11, version 4.1* This app goes way beyond anything I could have imagined. Yesterday I would have said that this is an app nobody can do without. P today, my rating goes way down. It has everything to do with cost. It went from free to a monthly fee. I no longer think it’s the greatest thing because it’s not worth paying for every month. ### 1/5 — Rip-off *2025-05-05, version 4.1* Did not understand how subscription works and being charged for whole year after canceling within hours ### 2/5 — Zu teuer *2025-04-27* Garnicht gut ### 3/5 — Camera option won’t work *2025-04-27, version 4.1* Trying to take pictures the screen is black. I have to take pictures on my phone then add to gallery. So extra unnecessary steps but I can still get to my searches. ### 1/5 — Works only a few times *2025-03-16, version 4.0* It works a few times and then stops working. ### 1/5 — Very expensive to use *2025-03-09, version 4.0* The original Google Lens is infinitely better and is free, this version of Lens is excessively expensive and is not user friendly. Avoid. ### 4/5 — Handsome man *2025-02-24, version 3.8* Wanted to be sure this man’s face wasn’t appearing all over the internet! ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-08-12, version 5.9* Todo es publicidad No es el original ### 1/5 — Not the real one *2026-07-26, version 5.9* It’s a fake app instead of the real app to trick you into paying a lot of money and also really expensive when it’s basically just Google ### 1/5 — Unlimited my ahh *2026-06-14, version 5.9* When using the google lens app i was only able to search something three times before being Forced to buy a subscription just to use it. Nice one google. ### 1/5 — just download the google app *2026-01-12, version 5.6* im not paying for something you guys don’t even own ### 1/5 — Confusing *2025-09-21, version 5.2* There should be clear search options in a way to clear history ### 1/5 — Horrible *2025-09-06, version 5.1* Horrible just horrible. They make me do a trial when it’s no pay and I can only do like three pictures to a Finish school project. Just horrible. Do not get it.!!!!!!!!:( ### 1/5 — Can’t navigate around the ads *2025-08-13, version 5.0* The App Store indicates that this is a free app with in app purchases. But it doesn’t work that way Free app means I don’t NEED to buy anything???? ### 1/5 — Don’t work well *2025-08-11, version 5.0* Just work one time and then push to buy expensive ### 1/5 — Amazing help *2025-08-03, version 4.9* Have used twice now and both times not only gave me access to correct terminology but helped me find sources for the items. Thanks ### 1/5 — Double Charging *2025-07-01, version 4.7* I got double charged for my subscription for three months. ## Most praised reviews (10 highest-rated) ### 5/5 — Identify Furniture *2025-11-16, version 5.6* This site makes it very easy to utilize and identify pieces of furniture!!! ### 5/5 — Great *2025-09-24, version 5.2* Awesome ### 5/5 — Amazing help *2025-07-22* Have used twice now and both times not only gave me access to correct terminology but helped me find sources for the items. Thanks ### 5/5 — User friendly *2025-06-17, version 4.4* Love using this in my search for value on items. ### 5/5 — Nice *2025-06-12, version 4.3* Actually helps with searching things makes it easier 👍🏻 ### 5/5 — Extraordinary *2025-05-08* This app goes way beyond anything I could have imagined. Yesterday I would have said that this is an app nobody can do without. P today, my rating goes way down. It has everything to do with cost. It went from free to a monthly fee. I no longer think it’s the greatest thing because it’s not worth paying for every month. ### 5/5 — Love it!!!! *2025-04-26, version 4.1* So glad I found this app :) I’m enjoying it immensely 💯 ### 5/5 — Bottles *2025-02-26, version 3.8* Great! ### 5/5 — Lens *2025-02-07, version 3.5* Work’s great ### 5/5 — User friendly *2025-01-13* Love using this in my search for value on items. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*