# Lens Scan: Identify Anything — user reviews > 546 indexed App Store user reviews of Lens Scan by EvenEdge, rated 4.60/5 from 17,589 ratings. - Source: https://appshunter.io/ios/app/lens-scan-identify-anything/id6560107458/reviews - App overview in markdown: https://appshunter.io/ios/app/lens-scan-identify-anything/id6560107458.md - Rating breakdown: 5★ 14,671 · 4★ 1,290 · 3★ 532 · 2★ 212 · 1★ 884 ## What do users think of Lens Scan? Overall sentiment: negative **Pros** - 🚀 Accurate identification - 👍 Great app - 👍 Spot on - 👍 Exactly what it says **Cons** - 🐛 Doesn't work most of the time - 🐛 Misidentified items - 💰 Misleading free trial - 💰 Took money without permission - 💰 Expensive subscription - ⛔ Doesn't work as expected **Commonly reported bugs** - Crashes frequently - Fails to identify common items - Doesn't work after initial use **Most requested features** - Dark mode option - Better identification accuracy ## Newest reviews (10 of 546) ### 4/5 — History list *2026-08-25, version 1.8.4* (This message is for Lens Scan programmers.) Users can’t perform key operations on the History list (such as search, sort, etc.). You need to fix that. But for real! ### 2/5 — Not great! *2026-08-14, version 1.8.3* Kept giving me incorrect results…dirty lens…idk. Not great app. ### 1/5 — Lens scan *2026-08-12, version 1.8.3* Terrible customer service, I don’t want this app and asked for a refund, but they said it can not be refunded ### 1/5 — Kostenlos am A *2026-08-12* 3 Tage kostenlos - genial ### 1/5 — Scam *2026-08-12, version 1.8.3* This app tricks you into signing up for an $80 year plan and then won’t let you cancel. Complete scam. ### 1/5 — Not free *2026-08-09, version 1.8.3* Downloaded and made to subscribe for 79.99 for 3 “free days”. Deleted app immediately. ### 3/5 — Decent scanner but limited *2026-08-08, version 1.8.3* Had an issue with the app. After renewing and continuing to use it, one day the app didn’t recognize my subscription & asked me to subscribe. I had to use the Restore Purchase feature which worked but it list all of my previous searches that were in my history. And I don’t see a way to contact customer support for inquiring. ### 1/5 — Mandatory annual subscription *2026-08-08, version 1.8.3* You cannot use it u less you purchase an annual subscription for 79.99$ the 3 day free trial in contingent on the annual subscription purchase. If you don’t buy it you don’t get 3 days free ### 1/5 — Scammers *2026-08-08, version 1.8.3* This app made it look like it had a free trial with no charge for three days and that when it did charge it was 4.99 a week. It took a yearly from me at 79.99 literally my grocery money! They are not willing to give it back to me! Beware!!! ### 5/5 — Seen it all *2026-08-07, version 1.8.3* Extremely well done! ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-08-24, version 1.8.4* Yall offer a 3 day trial for free. Then why I get charged $2? ### 1/5 — Absolutely the worst scan app *2026-08-23, version 1.8.4* Straight up trash u have to pay to scan anything you can’t even scan one thing without paying ### 1/5 — Financial abuse *2026-08-22, version 1.8.4* Used this app once cancelled it and yet still charged me for an entire year. Apple doesn’t have any authority to even pro rate the charge as a compromise. And emailing the apps company produced no response. Stay away if you want to keep your money and the ability to access App Store ### 1/5 — Horrible App! *2026-08-20, version 1.8.3* Did not accurately describe any of the pictures ### 1/5 — Teuer gekauft und Kauf mit neuen Handy nicht mehr herstellbar *2026-08-19* Ich habe mir diese App gegönnt, weil ich gerne lense. Kurz nach dem Kauf hatte ich mir ein neues Handy gekauft und wollte darauf diese App wieder in der Premium Version installieren. Ich kann leider den Kauf nicht mehr herstellen! Es ist einfach nicht möglich und daher für mich sehr ärgerlich! ### 1/5 — it’s lame *2026-08-17, version 1.8.3* The free one works just as well ### 1/5 — Charged *2026-08-16, version 1.8.3* Signed up for a 3 day free trial and was immediately charged for a full year. Cancelled immediately but not refunded. ### 1/5 — Sham *2026-08-15, version 1.8.3* Why pay for this when you can use Google Lens for free? Also had a billing issue as they fraudulently charge my Apple account for an incorrect amount and had to dispute with bank to get the refund. SHAM alert! ### 1/5 — Can't cancel!! *2026-08-13, version 1.8.3* They keep charging you $8 a week and there isn't a way to cancel ### 1/5 — Charged for the app and I didn’t pay *2026-08-13, version 1.8.3* I was charged for the app even though it said 3 day free trail. I didn’t even use the app. This is ridiculous. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome! *2026-08-24, version 1.8.4* Truly Amazing and Valuable Information!!! Saves so much time! ### 5/5 — Lens *2026-08-23, version 1.8.4* Easy to download and use. ### 5/5 — Hard Ale *2026-08-17, version 1.8.3* #1 ### 5/5 — brill *2026-08-15, version 1.8.3* ! ### 5/5 — Find anything *2026-08-15, version 1.8.3* Accurate thorough useful ### 5/5 — Great *2026-08-15, version 1.8.3* I'm really happy hownkt works ### 5/5 — Easy to use *2026-08-15, version 1.8.3* Great ### 5/5 — FABULOUS! *2026-08-13, version 1.8.3* I’m a novice gardener and Lens Scan helps tremendously! ### 5/5 — Enjoy *2026-08-12, version 1.8.3* Very interesting facts you can find out about!!! ### 5/5 — Cool *2026-08-09, version 1.8.3* Interesting haven’t put it to the test yet --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*