# Lensa AI: Photo Editor — user reviews > 904 indexed App Store user reviews of Lensa AI by Prisma labs, inc., rated 4.70/5 from 417,139 ratings. - Source: https://appshunter.io/ios/app/lensa-ai-photo-editor/id1436732536/reviews - App overview in markdown: https://appshunter.io/ios/app/lensa-ai-photo-editor/id1436732536.md - Rating breakdown: 5★ 358,721 · 4★ 25,720 · 3★ 12,162 · 2★ 5,398 · 1★ 15,138 ## What do users think of Lensa AI? Overall sentiment: negative **Pros** - 🚀 Powerful editing features - 👍 User-friendly interface - 💡 Innovative AI-generated avatars - 🎨 Wide range of filters and effects **Cons** - 🐛 Frequent crashes and performance issues - ⏱️ Slow upload and processing times - 💰 Expensive subscription and per-feature costs - 🤖 Inconsistent and inaccurate AI avatar results **Commonly reported bugs** - Inability to restore subscription after deletion - Limits on daily usage of premium features - Exported images have poor quality and resolution - Face detection issues with certain photos **Most requested features** - Allow customization of AI avatar generation - Improve background removal and editing tools - Provide more transparency on subscription plans - Offer a free trial for AI avatar feature ## Newest reviews (16 of 904) ### 2/5 — Fell out of love *2026-08-24, version 8.10.0* I have used this app for years even paying for it. Recently i have been very disappointed. The filters that i loved to use are completely gone along with other features. Now i had to delete it cause i would use filters and go to save and it kicks me off without saving. Why “fix” something that wasn’t broke? ### 2/5 — Problems with this app *2026-08-22, version 8.10.0* The app auto quits whenever I use the AI assistant. Has nothing to do with my phone. Have uninstalled and reinstalled several times. Very annoying. ### 3/5 — App keeps crashing *2026-08-19, version 8.10.0* my app keeps crashing when i do hollywood filter. how do i fix? ive reinstalled multiple times ### 4/5 — Easy peezee lemon squeezee *2026-08-17, version 8.9.0* I’ve had this app for many years now and it’s just so easy to use. Also great to see the new features, it’s been a hot minute since any changes have happened and it’s great’ ### 4/5 — А вы можете исправить авто баланс белого и magic AI *2026-08-17, version 8.9.0* Ребят, уже пол года magic ai не схватывает на лицах, я беру простой портрет, и все приложение зависает, но не применяет фильтр, баланс белого стал вообще, переносишь ползунок и вся фотка просто красного цвета. ### 4/5 — Глюк ловит *2026-08-17, version 8.9.0* На некоторых позициях вылетает приложение. Невозможно отфильтровать фото. ### 2/5 — Good for basic editing *2026-08-14, version 8.9.0* Purchased tokens foe AI credit filters and they were never applied nor able to be used (feedback continued to say “something went wrong you may be offline” I was not offline and on valid WiFi each time. So that part is a complete scam - 7.99 down the drain plus the monthly fee. This will be my last month on this app unfortunately ### 1/5 — Подписка *2026-08-10, version 8.9.0* Нет возможности оплатить подписку с аккаунта apple ### 1/5 — Crashes *2026-08-09, version 8.9.0* Ai assistant mode crashes daily last 2-3 months, support aren’t fixing it, subscribed user and such poor service 😮‍💨 ### 3/5 — Most of the time does not see the faces *2026-08-09, version 8.9.0* Where is skin and look ? ### 1/5 — Boots me out of the app *2026-08-09, version 8.9.0* When I attempt to use the app shuts down. I paid for a year subscription and can’t use it. Can’t get a refund from Apple. Do not download this app. ### 1/5 — Photo Reference Bug *2026-08-08, version 8.9.0* After deleting old photos and selecting four new ones, it generated 40 images all based entirely on the old photos, some completely identical repeats of previously generated ones. ### 1/5 — жлобы *2026-08-07, version 8.9.0* я пользуюсь обычной редакторка без платных функций, но все равно они дают отредактировать 1 фото за день) раньше можно было 3 ### 1/5 — Не могу убрать оплату *2026-08-05, version 8.9.0* Фигня полная предлагает оплатить подписку сверху крестик которого нельзя убрать ### 2/5 — To many glitches *2026-08-04, version 8.9.0* I love the app but lately it’s been having too many glitches and booting me out and I paid for the year membership. I’m kind of bummed. Hopefully they fix it soon. ### 1/5 — App crashes *2026-08-04, version 8.9.0* I pay 29.99 for this a year. I used to be able to use certain functions for free but now the app crashes every time I tried to do an automatic image fix. It’s forcing you to buy tokens to do so. Don’t recommend ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t waste your money! Shuts down when you try to use it or have 3+ people in the picture! *2026-08-31, version 8.11.0* No response from anyone involved with it! Go ahead, take my money and everyone else’s from an app that won’t work and is basically useless! Refund please and we can part ways! I’ll even delete my review! ### 1/5 — Update is a Downgrade *2026-08-30, version 8.10.1* Since the update there has been so many bugs that has literally made using this app impossible for me. I have a premium subscription that I had been happy for years but right now throwing money away quite literally. I’ve been in touch with customer service and even though they responded at first requesting screenshots of which I sent 8, nothing has been fixed. I am not able to copy/ paste edits, I am not able to bulk save because it doesn’t download edits and many other bugs. I have no idea who approved this update but the fact that this was pushed is absolutely insane. And no help at all in fixing this. ### 1/5 — Garbage *2026-08-28, version 8.10.1* Absolute garbage app. Takes up so much space and can’t do ANYTHING. Literally just closes itself any time you open it and try to use it. ### 1/5 — Constantly crashing *2026-08-28, version 8.10.1* This ise to he a great app. Now it's impossible to do anything. Every change I do, the app crashes on IOS. Unusable ### 1/5 — ai ruined it *2026-08-24* it used to be great. fine adjustment, manual and quick settings. now it has to run ai and whatever and it does not look good, and also crashes all the time when trying to save. ### 1/5 — PAY FOR EVERYTHING *2026-08-22, version 8.10.0* I’m honestly extremely disappointed. I’ve used Lensa for YEARS, FAITHFULLY because they were different from other money hungry apps that make you pay for everything. But, they’ve now turned into another one of them. I think it’s ridiculous that we can’t save the photos we edit FOR FREE like we used to before without having to pay weekly/monthly/yearly. I understand making people for the “advanced editing tools” but that’s not even the case. Even for the “basic” ones, you have to pay to save any photos. I’m just disappointed & I’m contemplating deleting the app altogether. ### 1/5 — Not happy *2026-08-17, version 8.9.0* My regular edits keep making the app shut down I use to love this app ### 1/5 — Not happy *2026-08-14, version 8.9.0* My regular edits keep making the app shut down ### 1/5 — App is now TRAsH *2026-08-12, version 8.9.0* This app used to be so easy and fun to use. You could choose faces to enhance and edit. Now you hit edit and your face is all distorted. I will NOT be renewing. ### 1/5 — Shuts down when you try to use it or have 3+ people in the picture! *2026-08-12, version 8.9.0* No response from anyone involved with it! Go ahead, take my money and everyone else’s from an app that won’t work and is basically useless! Refund please and we can part ways! I’ll even delete my review! ## Most praised reviews (10 highest-rated) ### 5/5 — I’m in love with this app *2026-08-24, version 8.10.0* Just perfection ### 5/5 — Very nice *2026-08-22, version 1.0.1* Easy retouch. I'ts not complicated. I just adjusted my selfie. ### 5/5 — Je recommande *2026-08-22, version 1.0.1* Simplicité, efficacité ### 5/5 — Love Lensa AI *2026-08-19, version 8.10.0* So fun to use, but now, every time I try to use the Glam, Soft, Mid choices, it shuts down and won’t do it. ### 5/5 — App constantly crashes *2026-08-04, version 8.9.0* Trying to edit my photos it closes the app it’s soooooo annoying and a waist of time. ### 5/5 — Ótimo *2026-08-03* Ótimo ### 5/5 — Pro *2026-08-01, version 8.9.0* Enhancing and changing is fun ### 5/5 — Excelente *2026-07-30* Completo ### 5/5 — Best app! *2026-07-27, version 8.8.4* By far best image editing app! ### 5/5 — AI got it right *2026-07-25, version 8.8.4* Very satisfied customer --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*