# LensMoo — user reviews > 88 indexed App Store user reviews of LensMoo by Xi'an Shenju Zhilian Network Technology Co., Ltd, rated 1.50/5 from 93 ratings. - Source: https://appshunter.io/ios/app/lensmoo/id6657978941/reviews - App overview in markdown: https://appshunter.io/ios/app/lensmoo/id6657978941.md - Rating breakdown: 5★ 8 · 4★ 2 · 3★ 0 · 2★ 7 · 1★ 76 ## Newest reviews (16 of 88) ### 1/5 — won’t work *2026-05-13, version 1.2.0* app won’t even connect to my glasses wasted my money ### 1/5 — You can’t record a video off of the glasses it’s false advertising thumbs down *2026-05-08* It’s okay for kids or something but do not buy think you can start content off of them ### 1/5 — useless *2026-04-25, version 1.2.0* cant bind! ### 1/5 — Not pairing *2026-04-25, version 1.2.0* Not only is not pairing. It shows up on the screen when I click on the name, it says a pair, but nothing else happens. They need to fix this update ASAP. I am very unhappy with this idol. ### 1/5 — Waste of money buying these glasses *2026-04-24, version 1.2.0* Video and audio recording does not work, photo quality is terrible - iPhone 3 quality camera from 1990s 🤣 ### 1/5 — Lensmoo *2026-04-22, version 1.2.0* I can’t connect my glasses ### 1/5 — Can’t connect them to phone *2026-04-20, version 1.2.0* Can’t connect to phone ### 1/5 — These are terrible *2026-04-15, version 1.2.0* Might be the worse purchase I’ve ever made. These are not 4k video or sound quality ### 1/5 — Waste of money *2026-04-05, version 1.2.0* No matter how hard I tru, glasses don’t link to Bluetooth. Terrible experience. ### 1/5 — No video recording *2026-03-21, version 1.2.0* The app doesn’t have the video recording feature as advertised total let down it sucks! ### 1/5 — Needs App update *2026-03-16* Don’t Buy till update is released those glasses needs A new App to be able to see the video on the Mobile phone Till then Stay away from them DON’T Buy it ### 1/5 — Binding issue *2026-03-14, version 1.2.0* I have literally tried everything in the book. Audio connects the Bluetooth, but that’s it. The app never connects. ### 1/5 — HUGE DISAPPOINTMENT *2026-03-02* I got these glasses just so I would be able to record videos but they can’t even do that it just records the audio and pictures there’s no way to save videos on the app completely a waste of money ### 1/5 — Poor *2026-02-28, version 1.2.0* No video on app ### 1/5 — How to make video *2026-02-26, version 1.2.0* I was excited when I received recently the glaces but surprised when I saw that not able to record video ### 1/5 — How to download video *2026-02-26, version 1.2.0* I’ve been looking through and through and can not find how to download videos I’ve taken ?? I can easily tap albums and load any pic but CAN NOT FIND HOW TO DOWNLOAD MY VIDEO …. Help ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed *2026-07-17* I bought these brand new in the box with the seal still on them and every time it says retry so they’ve basically been sitting as they won’t connect so I don’t even know how they work.. ### 1/5 — Can’t record *2026-06-11, version 1.2.0* The box says HD video but I’m not seeing the HD video record option on the app. I can take pictures and record audio. ### 1/5 — For the price it isn’t bad *2026-06-07* If your going to buy it get some that’s a little more expensive because the video doesn’t work on these. Because the only reason I got them was to record and I can only take pictures and voice record ### 1/5 — Save your money!! *2026-06-02, version 1.2.0* Thes overall are ok if you don’t mind not being able to video record. I definitely would not purchase these. I’d go straight for the Meta version glasses. ### 1/5 — Trash. *2026-05-26, version 1.2.0* Literally can’t even log into the app. I’ve made two different account waste of money. ### 1/5 — So bad *2026-05-26, version 1.2.0* This is a absolute nightmare when I enter the email and password for my user it doesn’t log me in and says something wrong this app is genuinely so bad ### 1/5 — Not able to even login *2026-05-26, version 1.2.0* Can’t even login to the app. What a disaster. DO NOT buy their smart glasses. ### 1/5 — Doesn't even function *2026-05-25, version 1.2.0* The audio is horrible. I can't even pair my glasses within the app and the glasses do not record video at all. You are a scam company and should be sued ### 1/5 — Terrible waste of money *2026-05-23* Don’t buy this I’m not a bot I bought this and my version came unscrewed and refused to connect to my brand new phone iPhone 14 or my iPhone 14 Plus and kept Connecting on Bluetooth and wouldn’t load on LensMoo ### 1/5 — Not working *2026-05-17, version 1.2.0* I can’t be able to connect my iPhone with the glasses ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2026-02-28* Loved them The only thing is I don’t know how to video but I love the camera quality. ### 5/5 — Its ok *2025-12-25* Where and how do you find your videos at? I record one and cant find them on my phone. Is anyone else having this issue? **Developer response:** The videos you shot are stored in the internal memory of the glasses. You can connect them to a Windows computer using a charging cable, and then you can view the videos on the computer. ### 5/5 — How do I save a video to my iPhone? *2025-12-18, version 1.1.8* How do I save a video to my iPhone? ### 4/5 — When you work out what to do they are fine *2026-02-27, version 1.2.0* I bought these for dog walks where I like the security of being able to record something if I am out alone. All the reviews state that you can’t download the videos you record, which you can’t, via the app. You need to use the usb charging cable provided to link to your laptop, and they pop up in your files as an external drive. Honestly, I think there would be better reviews if the manufacturer thought to actually include this in the instructions!!! 🤣 Photos show up in the app so it’s reasonable to think that videos would too. The other thing I realised after watching some really grainy video is that are little plastic screen protectors on the lenses. These don’t have tabs at all and are flush to the edges, so you don’t realise at first. Once removed, the video quality is MUCH better. Sound quality through the headphones is rubbish, but I had no intention of using them for music anyway. All in all, for the price, I am happy enough. They do what I need them to. No more, no less. ### 2/5 — Recording *2026-06-27* My glasses does not let me record at all. I have the option to record my voice and to take a photo. I do not have the option to record and that’s the whole reason I got the glasses so if anybody can help me out, I’d like to know. ### 2/5 — Okay product. *2026-03-12* The app itself is okay, but with my glasses I can’t seem to figure out how to record. In the picture it’s shows a video record option on the app, but it’s not there for me and it doesn’t let me video record. Which is what I wanted to do with these. Overall the glasses are an okay product, but id definitely go with a more expensive glasses other then these and the app. Meta glasses are a must buy rather then this app. ### 2/5 — Don’t know how to record videos *2026-02-25* Doesn’t tell me how to record and bad quality and even if I record a video i need a pc waste of 35 dollars and I waited 17 days for this bs ### 2/5 — Cannot retrieve videos *2026-01-06* I can retrieve pictures but not videos uaing the app. Sent an email to the support email and got an auto reply saying email address is not valid! ### 2/5 — Review *2025-12-25, version 1.1.8* Taking photos with the glasses are good, quality better than I thought and you’re able to import them onto the app and see what you’ve taken. On the other hand videos that have been taken you have no way of actually accessing.. ### 2/5 — I have a problem in the app *2025-07-12* The glasses are paired, but the iPhone app doesn't recognize the glasses so I need to add them to it to take advantage of all the glasses' features. I hope the bug is fixed. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*