# LEON Club: Order & Loyalty — Naturally Fast Food & Coffee

> Order food and coffee for pickup, earn loyalty points, and get free rewards. (iPhone/iPad app by Leon Restaurants Ltd.)

- Source: https://appshunter.io/ios/app/leon-club-order-and-loyalty/id1600714344 (this page in markdown: same URL + `.md`)
- Developer: [Leon Restaurants Ltd](https://appshunter.io/developer/1478406105)
- Category: Food & Drink
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 73 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.6 · 35 MB
- Languages: American English
- Released: 2024-09-13
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/leon-club-order-and-loyalty/id1600714344/reviews.md

## What is LEON Club?

The LEON Club app has landed and we hope you are going to love it. 

SMART ORDER
You can use the LEON Club app to skip the queue and easily order all of your favourite dishes for pick-up from our naturally fast-food restaurants. 
Simply select your LEON restaurant, choose your dishes, choose your pick-up time (incl. ASAP), checkout and pay. 

RE-ORDER
Ordering over the app is even easier than in-restaurant as, using our re-ordering feature, you can simply tap on your recent LEON meals to enjoy them all over again.

LOYALTY & REWARDS
Ordering with the LEON Club app is also  more rewarding. You will earn LEON Club loyalty points with every purchase, which you can then use to order anything on the LEON menu for free. 

You will earn 100 points for every £1 you spend. Once you hit 3000 points, you can choose to pay with points at checkout and get any LEON dish of your choice for free. 

TREATS
When you order using the LEON Club app, you will find some LEON treats landing in your inbox. You are our special customers and so we think you deserve free fries every once in a while.

## Key features

- Skip the queue with smart ordering
- Order for pickup at your chosen time
- Reorder past favorite meals easily
- Earn loyalty points on every purchase
- Redeem points for free food
- Receive exclusive treats and offers

## What do users think of LEON Club?

Overall sentiment: negative

**Pros**

- 👍 Easy to use app
- 🚀 Avoids queuing
- 👍 Decent app
- 👍 Great app to order

**Cons**

- 🐛 Clunky app
- 🐛 Mobile data broken
- 🐛 Not practical and errors
- 🐛 Totally broken
- 🐛 Glitchy
- 🐛 Cynical Leon
- 🔒 Why no ApplePay?
- 🐛 Worst User Experience Ever
- 🐛 Very frustrating with the roast rewards
- 🐛 Dropped my basket
- 🐛 Issues with payment processing at peak times
- 🐛 Not able to contact
- 🐛 New update has broken meal deal ordering
- 🐛 What's happened to this app???
- 🐛 Works but frustrating UI
- 🐛 Not able to place order
- 🐛 Poor, buggy, pointless
- 🐛 No manual input at kiosks
- 🐛 Only works with WiFi not data
- 🐛 Can't create an account so can't order food
- 🐛 Absolutely shocking app
- 🐛 Not working for Mastercard
- 🐛 Doesn't work
- 🐛 Useless app
- 🐛 Awful
- 🐛 Constantly crashes
- 🐛 Absolute rubbish
- 🐛 A lot of improvement needed
- 🐛 Too many clicks
- 🔒 No Apple Pay, are you serious?
- 🐛 Does this actually work?
- 🐛 Nowhere to add a payment card so couldn't order anything
- 🐛 Rating for app not food
- 🐛 Very disappointing
- 🐛 Leon App is no longer fit for purpose
- 🐛 Don't make me key in my membership number!
- 🐛 Removed account without knowledge
- 🐛 Requires bank app approval for every order
- 🐛 You need to sack your developer
- 🐛 Not available on some of busiest stores
- 🐛 Pointless app
- 🐛 App not working
- 🐛 Buggy, slow

**Commonly reported bugs**

- Ordering issues due to connectivity problems
- Membership account issues
- Payment processing failures
- Meal deal ordering broken
- Kiosk integration problems

**Most requested features**

- Add Apple Pay
- Add QR code scanner for membership number
- Improve reorder flow
- Add option to redeem reward points

## Recent user reviews (10 of 73)

All indexed reviews: https://appshunter.io/ios/app/leon-club-order-and-loyalty/id1600714344/reviews.md

### 2/5 — Listen to your customers

*2026-08-18, version 5.3.0*

Looks and acts like an app built >5 years ago. The basics of good CX are missing. What is frustrating is that other reviews
From 1-2 years ago mention this but the issues remain.

### 2/5 — Terrible UX

*2026-08-13*

This could be a great app, but the user experience is actually terrible. There’s no way to remove specific ingredients and no possibility to specify any allergens. The pop up that says “let us know about allergies” but then there’s no way to let you know about allergies is just mean to the customer. 

Also, when the payment fails, basket is emptied and you have to start your order from scratch.

### 3/5 — App

*2026-07-31, version 5.3.0*

It would be good to be able to add the membership/barcode/QR code to your apple wallet. Especially if you haven’t used the app for a while…

### 1/5 — stupid to the point of offense

*2026-02-03, version 5.1.2*

I downloaded this app as i went to a leon outlet and had a 15% student discount code from student beans. when ordering at the digital kiosk it offered me not a single point to put in my code, and the scanner was redundant as there was no point scanning a set of numbers on my phone screen. I then downloaded this app and tried to mobile order but even that showed only outlets in london, and birmingham new street despite typing in the city I was in and allowing location. I then paid full price, and waited in a queue of 6 other people for the ONE employee to make my bowl of slop behind the counter. cheers now not only will i never buy here again, i’ll never trust a person named leon again.

### 2/5 — Not very good

*2026-01-13, version 4.2.0*

You can use the app to order but the experience is poor. There’s no integration with Apple Pay, it doesn’t feel like a native app, and it’s generally quite buggy, you’ll get frozen screens and cryptic error messages.

### 1/5 — Customer services

*2025-12-10, version 3.6.0*

Impossible to contact Leon customer services ?

### 1/5 — No Apple Pay???????

*2025-11-21, version 3.6.0*

Imagine not accepting Apple Pay in this day and age and forcing you to type out all of your card details as they don’t support autofill either

### 2/5 — Not functional

*2025-11-18, version 3.6.0*

Only lets me order things I’ve ordered previously

### 1/5 — No qr code for rewards

*2025-07-05, version 3.2.0*

I really like your restaurants, however the code is long and it’s not the best customer experience to enter it, qr is needed urgently

### 1/5 — Not able to place order

*2025-06-22*

I’ve tried several times to this month to complete an order for coffee that fails when you submit it. I then have to resort to using the kiosk which doesn’t seem to allow me to use the points I’ve accumulated. I love Leon but this is a poor experience. Such a shame!

## Frequently asked questions about LEON Club

### What does the LEON Club app do?

The LEON Club app allows you to order your favorite naturally fast food and coffee for pickup from LEON restaurants. You can skip the queue, choose your pickup time, and pay through the app. It also includes a loyalty program where you earn points for every purchase.

### How does the loyalty program work?

You earn 100 LEON Club loyalty points for every £1 you spend. Once you accumulate 3000 points, you can use them at checkout to get any LEON dish of your choice for free. This makes ordering with the app more rewarding.

### Is the app free to use?

Yes, the LEON Club app is free to download and use. There are no upfront costs associated with using the app itself. Monetization comes from purchases made through the app.

### Can I reorder previous meals?

Yes, the app features a convenient re-ordering function. You can simply tap on your recent LEON meals to easily order them again, making the ordering process even faster than ordering in-restaurant.

### What kind of treats can I expect?

When you order using the LEON Club app, you may find exclusive LEON treats sent to your inbox. These are special offers for app users, such as free fries occasionally, as a thank you for being a loyal customer.

## Version history (last 5 releases)

### 5.4.0 — 2026-09-01

App improvements and fixes

### 5.3.0 — 2026-05-08

Bug fixes to mitigate app crashing

### 5.2.0 — 2026-03-27

Store changes including minor fixes

### 5.1.2 — 2026-02-02

Wallet pass fixes

### 5.1.1 — 2026-01-22

Native enhancements

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[leon](https://appshunter.io/ios/topics/leon) · [leyon](https://appshunter.io/ios/topics/leyon) · [recovery meetings](https://appshunter.io/ios/topics/recovery-meetings)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*