# Letter Soup — user reviews > 381 indexed App Store user reviews of Letter Soup by Candywriter, LLC, rated 4.60/5 from 53,659 ratings. - Source: https://appshunter.io/ios/app/letter-soup/id1084252650/reviews - App overview in markdown: https://appshunter.io/ios/app/letter-soup/id1084252650.md - Rating breakdown: 5★ 38,636 · 4★ 12,121 · 3★ 2,257 · 2★ 290 · 1★ 355 ## What do users think of Letter Soup? Overall sentiment: positive **Pros** - 👍 Challenging and engaging word game - 🧠 Keeps the brain active - 🔍 Helpful dictionary feature - 💰 Free hints available through ads **Cons** - 🐛 Occasional app crashes and freezes - 🤯 Frustration with not recognizing valid words - 📺 Intrusive and frequent ads - 🔒 Inability to restore progress on device change **Commonly reported bugs** - Free hints not working as expected - App resetting progress to level 1 - Ads causing the app to freeze or crash - Inconsistent word recognition **Most requested features** - More free hints or a better hint system - Ability to add custom words to the dictionary - Improved level progression and incentives - Option to disable ads for a one-time purchase ## Newest reviews (16 of 381) ### 2/5 — Years *2026-09-08, version 14.2* After years of playing this game I can no longer get free hints. Why after so long. Disappointing to have to delete this game. Really enjoyed it ### 4/5 — My Fav word game! Simple to learn, yet challenging to Master! *2026-06-18, version 14.2* I actually managed to COMPLETE this game & got a Congratulation!e-mail from the Dev’t team. Now, I’m doing it all again, just for the fun of it! But, I’m currently STUCK bec a pesky “Kalshi” ad won’t go away! The “X” to clear screen doesn’t work… & I can’t find any other way to ALERT YOU! Pls FIX & have an obvious way for users to let you know when there’s a snag in this otherwise nearly-perfect brainy game! ### 2/5 — Game needs to be updated *2026-05-07, version 14.2* This app has not been updated… 1)the dictionary button no longer works 2)they use madeup words that are not actual words in webster dictionary. Your app is broken. They need to update the game and add new word configurations for people who have beat all the levels. ### 4/5 — Loved this Game but does not work with IPad OS 26.2 *2026-01-25, version 14.2* I have loved this game and played it for more years than I can count, but so far it is not working on iPad OS 26.2. If there is a way, please update, or let me know how. Otherwise I would give this a 5 star review. I discovered that it does work with iPhone OS 26.2, but not on the iPad. It is harder to play on a small screen. I wish the dictionary link would return. It rejects some legitimate words like Lea but accepts slang like oops. Sometimes it accepts English spelling, but not American spelling. Anyway, is there a way to fix the problem with it not running on an updated iPad Air mp3 . ### 4/5 — Love this app but *2025-12-10, version 14.2* When you press the hint button ads often get stuck and you lose the free hint. Beware of scam ads. ### 4/5 — Great game, one problem *2025-09-10, version 14.2* I enjoy this game but for one thing. A while ago I decided I wanted to increase my phone’s font size. This messed with Letter Soup’s display. So I returned things to normal, and even deleted and reinstalled it, but no use. The hint and dictionary boxes partly obscure the plate and I can’t type a word starting with those letters until I spin the plate round, sometimes several times. I have a screenshot if it helps. ### 5/5 — Great game *2025-08-14, version 14.2* Think it’s a great game but need more levels ### 4/5 — ads too big *2025-08-07, version 14.2* Fun way to pass the time ### 5/5 — Purchase not completed *2025-08-01, version 14.2* I just paid £2.99 for 60 hints for this game, but they haven’t been added to my game. Can you help please. Money has gone out of my bank account. Gail ### 3/5 — FROZEN *2025-07-16, version 14.2* Back after 3 days of being frozen out after adverts, sadly frozen out again after first advert. ### 4/5 — Why not more American English spellings? *2025-07-05, version 14.2* I really enjoy this game however it is frustrating to spell common English words and them not be in your dictionary. Labor, is one example. Most Americans aren’t even aware British English require a ‘u’ in many words. How hard can it be to put both spellings in the dictionary? I play this to relax not to be frustrated. Many words are affected.Hawaiian words. ### 3/5 — Was my favorite game but *2025-07-01, version 14.2* I tried to transfer this to my new iPad and it showed up as a small app in corner of iPad screen. About 3” x 2-1/2” (estimated) the game can be played there but of course it’s way,too small. I deleted the app and reinstalled it but the same thing happened. So it’s sad. I still can play on phone and OLD IPAD FOR now. Also there’s no place to ask how to fix this or if it can’t be used on m4 iPad. ### 5/5 — My Daily Game *2025-06-13, version 14.2* This is a game I never miss playing every single day. I enjoy it tremendously and challenge myself to not use any hints. Great satisfaction. ### 5/5 — Fun! *2025-06-05, version 14.2* Fun game, straight to the point great exercise for the brain. ### 5/5 — Great game *2025-05-28, version 14.2* Keeps you thinking ### 4/5 — Letter soup *2025-05-08, version 14.2* Fun game good for your brain ## Most critical reviews (10 lowest-rated) ### 1/5 — Not a clue *2025-11-24, version 14.2* A number of stupid inclusions and exclusions exemplify the authors’ poor attention to detail. ### 1/5 — Useless on a new iPad *2025-11-21, version 14.2* This is now a tiny little box in the upper left corner of the screen. USELESS NOW. ### 1/5 — Upsetting animal testing ad😭 *2025-10-25, version 14.2* Great game!! But having to look at the ad with animal testing is very upsetting for me to watch😭. ### 1/5 — Fake ICloud ads *2025-10-12, version 14.2* This app has started showing ads for Fake ICloud storage warnings. If they continue I will delete the app although I’ve enjoyed the game for years. ### 1/5 — Get rid of temu *2025-01-05, version 14.2* Getting annoyed that temu adds keep popping up every few seconds while I’m trying to play. Sort it out ### 1/5 — No longer works on ipad Pro *2024-12-14, version 14.2* Can't play anymore on iPad Pro. Freezes and app takes less than 25% of the screen. Used to love this game but it looks like it has been abandoned. I love playing this game but the user interface has recently changed. The letter boxes are now much smaller with large gaps between each word. It is no longer easy to read. Please put it back the way it was. ### 1/5 — Black out! *2024-08-04, version 14.2* Screen keeps going totally black and nothing seems to fix it unless I wait a couple of days to try again! Why? Such a frustrating, but addictive, game. ### 1/5 — Liars! *2024-06-20, version 14.2* In the game, there is an option to refer a friend and receive 25 free hints. I referred a friend. And he began playing the game. He got his free, but I never got mine. Liars and cheats SMH! ### 1/5 — ADS CAUSE IT TO HANG *2024-02-16, version 14.2* Most of the time when an ad runs, it hangs the program forcing a restart. This also means you can’t earn hints. PLEASE FIX IT ### 1/5 — Hints *2024-02-15, version 14.2* I have enjoyed playing this game for a long time but the last month or two the hints have either frozen or the x does not work at least 90 % of the time. It is extremely frustrating and if not fixed soon I will be deleting the app ## Most praised reviews (10 highest-rated) ### 5/5 — Fun *2026-08-12, version 14.2* Challenging and fun ### 5/5 — Fun game *2026-07-12, version 14.2* I played this a long time ago and them my iPad was not holding a charge- just got it up and running and started playing again. I had forgotten how much fun it was/is ### 5/5 — Question *2026-06-21, version 14.2* Why is the game in a small size and not able to enlarge it? ### 5/5 — Great Game *2026-06-03, version 14.2* Very relaxing game. Like it a lot ### 5/5 — Works the brain! *2026-03-06, version 14.2* Fun word game. Tricky with the letters in a circle. Sometimes the ol brain just can’t see it! ### 5/5 — Fun brain game *2026-03-03, version 14.2* I play Letter Soup daily. I like the themes and the challenge of solving word puzzles. ### 5/5 — Fav game *2026-01-29, version 14.2* This is my favorite game ### 5/5 — Keep your mind sharp! *2025-09-22, version 14.2* This game gets progressively more difficult. You can get hints by watching ads. Keeps my mind sharp! ### 5/5 — Word soup *2025-09-02, version 14.2* Some everyday words are not listed and some definitions are a mystery but it is still a fun jumble puzzle ### 5/5 — Love it *2025-08-17, version 14.2* Fun game that helps me zone out and improve my vocabulary! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*