# LettuceEats — user reviews > 126 indexed App Store user reviews of LettuceEats by Lettuce Entertain You, rated 4.90/5 from 20,793 ratings. - Source: https://appshunter.io/ios/app/lettuceeats/id351174022/reviews - App overview in markdown: https://appshunter.io/ios/app/lettuceeats/id351174022.md - Rating breakdown: 5★ 18,966 · 4★ 1,243 · 3★ 258 · 2★ 104 · 1★ 222 ## What do users think of LettuceEats? Overall sentiment: neutral **Pros** - 🚀 Convenient and easy to use - 👍 Great loyalty program and rewards - 💡 Helpful features like reservations and order tracking - 🚀 Smooth and intuitive user experience - 👍 Accurate and up-to-date points tracking **Cons** - 🐛 Slow to register points - 🐛 Inconsistent points tracking and redemption - 🐛 Difficulty finding and accessing restaurants outside home location - 🐛 Lack of integration between online ordering and rewards - 🐛 Unreliable app performance, frequent crashes **Commonly reported bugs** - Issues with points not being properly credited - Error messages preventing app usage - Difficulty navigating and finding information **Most requested features** - Ability to search for restaurants by location - Option to add physical gift cards to the app - Filtering and sorting by dietary restrictions - Easier way to add points from receipts - Ability to have primary and secondary accounts on multiple devices ## Newest reviews (12 of 126) ### 4/5 — Good food! *2026-07-09, version 9.3.5* Excellent restaurants and helpful app to order online. ### 5/5 — Big Bowl in Edina *2025-05-27, version 9.2.01* Wonderful Asian bowls for lunch. Flavorful sauces on Entree and yummy fresh salad ### 5/5 — WonderFull Apo *2025-05-11, version 9.2.01* This app is so good if it was medicine it would cure CANCER…!!! ### 5/5 — Amazing service *2025-04-12, version 9.2.01* Seasoned staff front and kitchen - love the experience - family friendly ### 5/5 — Your Staff is Excellent *2025-04-10, version 9.2.01* Hello Lettuce Eats! I had the pleasure of being taken care of by Daniel at the front desk for a simple to go order he was just an excellent person to have upfront. He took very good care of me. My order was prompt And I’m so glad you have him as an employee five star all the way. ### 5/5 — Best service ever *2025-03-30, version 9.2.00* We had a big group come in and our server was so patient and professional. My hats off to Natalia. She is amazing ### 5/5 — Great App *2025-03-10, version 9.1.11* The best restaurants app i’ve used. It not only gives you access to all of the Lettuce Entertain You restaurants and their respective menus, it keeps track of your points, allows you to make reservations and (for me the best) keeps track of all your gift cards and bonus cards. No hunting for the balance on a card, right there on Spp ### 5/5 — I’ve now experienced their restaurants in two cities *2025-03-03, version 9.1.11* So far these restaurants have proven to be very superior restaurants. Certainly not Michelin rated but really really good places to eat and I love the app and how easy it is to add points when you show the waitress or waiter your code at checkout. The app works flawlessly and it shows you where other places are. I hope this restaurant chain continues to grow ### 5/5 — Summer House *2025-02-24, version 9.1.10* Excellent and exceptional service! ### 5/5 — Delicious Dinner *2025-02-01, version 9.1.08* Dinner was delicious from start to finish. Our server Jennifer was terrific! Truly enjoyable restaurant week meals!!! ### 5/5 — Mark *2025-01-28, version 9.1.08* Absolutely amazing service and food was incredible. Mark, our bartender and server was fantastic. Never disappoints here. ### 5/5 — 1 st timer *2025-01-27, version 9.1.08* Absolutely delicious!!!! Definitely will return for some more delicious dinners. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is terrible *2026-06-22, version 9.3.4* Cannot log in thru any means. Cannot correct a wrong phone number nor email address. Support form on this companies website wont accept my order number and then says Sorry we were unable to process your request at this time. And of $100 order last night, 2 of 4 burgers were notably undercooked. How can i get some online support?? ### 1/5 — App always crashing *2026-04-07, version 9.3.2* I love LEY restaurants but I wish the app was better. It’s always crashing on me. Tried to order dinner tonight and it froze. Then said internal server error. ### 1/5 — DoorDash (delivery) plugin needs improvement. *2026-03-21, version 9.3.2* The app for ordering needs work. Constantly crashing. Multiple windows if you make a mistake no way to go back, have to start order all way from beginning. Payment screen slow loading and accidentally accepts orders. Need a popup to confirm orders. Many times wanted to pay with gift card but order just defaults and pays with credit card. Contacting support is a joke, they are only able to the cancel order and then offer a partial refund. Door Dash is making lettuce app bad and frustrating to use, please fix the plugin. ### 1/5 — Great Restaurants- lousy App *2025-12-02, version 9.2.07* Honestly hard for me to understand how a company that puts so much pride in the details of their restaurants could have signed up for this application. It is not intuitive, easy to use or customer focused in the way that a longtime Lettuce Entertain You customer expects. Radio menus do not work. Uploads are slow. The websites works better. For frequent diner points you are stuck! ### 1/5 — Very frustrating and poor support *2025-07-01, version 9.2.02* I’ve been locked out of this app for 6 months. I’ve tried multiple times to email customer service with no response. It’s attached to both my email and phone number but won’t let me reset the password or sign up for a new account because it states the phone or email are already in use ### 1/5 — Why *2025-06-18, version 9.2.01* Why do I have to create an account to look up restaurants to use a gift card? Why is an old account inactive and require me to reach out? Just reactivate it or delete after a period of time. An app should improve the experience, not distract from it. ### 1/5 — Ordering Is Glitchy & Will Double Charge *2025-03-27, version 9.2.00* I ordered on the app and it didn’t go through. Than I ordered again and it went through. Only for me to realize I’d been charged twice for 2 orders and couldn’t cancel. A mess. Terrible experience ### 1/5 — App *2025-01-24, version 9.1.08* The LettuceEats up do not work every time I order it will not accept any credit card and I have confirm with all credit card companies that I deal with my cards are working correctly And no you at my end It lettuce on MondayEats app This also happens. Next week.On my other iOS and laptop ### 1/5 — Location Location Location *2025-01-04, version 9.1.08* Trying to get this app to sesrch places near me ### 1/5 — Terrible app! *2024-09-27, version 9.1.03* Can’t order delivery prior to day of. Trying to order but it won’t allow an order without a “code”. Not getting any codes! Should not take me 24 hours to place an order and still not be able to. Beyond frustrating.!! ## Most praised reviews (10 highest-rated) ### 5/5 — The Best In Nashville *2026-07-14, version 9.3.5* Not only is the food remarkable, the staff is fabulous. ### 5/5 — Curl *2026-05-17, version 9.3.3* My favorite restaurant! Love the ambiance. Food is awesome the workers are friendly and kind. Love the upkeep and how clean it is. ### 5/5 — Big dogs review *2026-05-11, version 9.3.3* Everyone and everything was great. How ever STOP WITH the addiction of service charges. Just stop already. ### 5/5 — Amazing *2026-04-01, version 9.3.2* One of the best meals I’ve ever had in Chicago. And the dining room is stunning. ### 5/5 — Staff and food *2026-03-24, version 9.3.2* Love the staff and food! ### 5/5 — Great food & service *2026-03-23, version 9.3.2* Stopped for lunch, quick to be seated and our server Eleanor was friendly and so pleasant! Had the green curry w/chicken & Mongolian beef - both were excellent ### 5/5 — Midweek happy hour *2026-03-19, version 9.3.2* Bites and cocktails were great and no one tried to rush us at happy hour. Fabulous! ### 5/5 — Wildfire Glenview Fantastic *2025-09-24, version 9.2.04* Once again Wildfire maintains their fine excellence for fine dining!!! Never disappoints, had the king prime rib, delicious, tender, and so tasty… Thanks Wildfire!! ### 5/5 — Great Service *2025-08-08, version 9.2.04* Our server Azi was phenomenal. ### 5/5 — Best place ever🙏🏼🌹🥰🎂 *2025-07-01, version 9.2.02* I love this place so much. I’m going here today for my birthday. Can’t wait. I frequently come here and especially on my birthday. I’m sure my family and I will enjoy it. I love everything about this place and everything on their food menu just delicious. #1 place --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*