# Level Home — Welcome Home

> Smart lock control and access management via smartphone. (iPhone/iPad app by Level Home Inc..)

- Source: https://appshunter.io/ios/app/level-home/id1490027518 (this page in markdown: same URL + `.md`)
- Developer: [Level Home Inc.](https://appshunter.io/developer/1340569926)
- Category: Lifestyle
- Price: Free
- Rating: 4.21/5 from 236 App Store ratings · 346 written reviews indexed
- Age rating: 4+
- Requires: iOS 17 · 93 MB
- Languages: English
- Released: 2020-02-01
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/level-home/id1490027518/reviews.md

## What is Level Home?

The Level Home app lets you use your phone to lock and unlock your door. With award-winning design and engineering, Level Bolt and Level Lock+ are bringing the next generation of smart locks to your home.

Easily share access with friends, family, and people you trust. Track activity history from anywhere to see who’s come and gone.

Level works with smart home platforms such as Apple Home, Google Home, and Amazon Alexa from anywhere via app, voice, or automations.

## Key features

- Remote lock/unlock
- Share access with guests
- Activity history tracking
- Smart home platform integration
- Voice control

## What do users think of Level Home?

Overall sentiment: neutral

**Pros**

- 🚀 Responsive and fast
- 🔒 Secure and reliable
- 👍 Sleek and minimalist design
- 👍 Intuitive and user-friendly app
- 👍 Easy installation and setup
- 👍 Convenient features like auto-unlock and remote access

**Cons**

- 🐛 Connectivity and sync issues
- 🔋 Battery drain and lack of low battery notifications
- 🔒 Inconsistent and unreliable locking/unlocking
- 👎 Buggy and unstable app updates
- 👎 Poor customer support
- 👎 Geofencing and proximity features not working as expected

**Commonly reported bugs**

- App crashes on launch after iOS updates
- Locks randomly stop responding or get stuck
- Inconsistent behavior with auto-unlock and touch-to-unlock features
- Guest access and sharing not working as expected

**Most requested features**

- Add battery level indicator and low battery notifications
- Improve connectivity and reliability of locking/unlocking
- Enhance app UI/UX and make it more intuitive
- Provide better customer support and timely bug fixes
- Add more customization options and smart home integrations

## Recent user reviews (10 of 346)

All indexed reviews: https://appshunter.io/ios/app/level-home/id1490027518/reviews.md

### 1/5 — Unreliable

*2026-08-07, version 2.5.0*

This lock worked great for a year then started breaking down. First the wallet key failed to read then the lock refused to even connect. New batteries or factory reset just no longer work. When you have to tear apart the whole lock every few months just for a chance for it to work is a sign this is trash and should stick with just a key.

### 1/5 — Unreliable and difficult to use

*2026-07-21, version 2.5.0*

This app is extremely unreliable, especially when it comes to discovering locks and keypads. I have had no end to troubles trying to get my locks to be recognized by the app. I just installed a new battery in one of my locks and now the app is in a weird state where my phone can unlock the lock, but it does not show up in the app and when I try to add it in the app it refuses to recognize. I do not recommend this app nor the lock system at all because Level can’t seem to get their act together when it comes to recognizing their own devices. In addition, the interface is just really weird. Nothing is standard about it. It’s hard to find the settings. It’s hard to find everything. I’m constantly hunting around. Functionality.

### 1/5 — Phantom locking and unlocking

*2026-07-16, version 2.5.0*

I’ve had weird issues with my lock unlocking and locking over and over like it was caught in a loop. Also have had issues with the app cooperating. Would not recommend

### 5/5 — Best Smart Locks

*2026-06-26, version 2.5.0*

I’ve tried them all.  Hands down Level is the best.

### 1/5 — Garbage state of neglect

*2026-06-17, version 2.5.0*

The latest App update now messages me every day telling me my battery is depleted when it’s not, and Support has been completely useless fixing the issue they caused with firmware updates.

### 3/5 — Notifications are non existent

*2026-06-13, version 2.5.0*

I’ve used this app and the locks for 4 years now and I never seem to get notifications from it. At the bare minimum it should be telling me when the battery is low.

### 5/5 — Great Lock

*2026-06-07, version 2.4.1*

Great lock but I wish there was a way for app to show the battery percentage.  

I’m not sure if it’s possible but if it is it would be so helpful so you can keep an eye on it once it gets to a lower level.

### 1/5 — Doesn’t notify low battery

*2026-06-05, version 2.4.1*

It works fine but the user doesn’t need to use the app to open the door. The problem is it doesn’t send push notifications to yur phone. So the battery dies and you wouldn’t know it. Really ridiculous.

### 1/5 — Extreme privacy invading!

*2026-05-12, version 2.4.1*

This app will annoy you with its pop-ups every time you try to do anything unless you enable it to always track your location with precision. Their privacy policy explicitly allows them to take this data and sell it to data brokers and advertising networks so your entire life can be tracked by the rest of the world.
No, thanks! Look elsewhere

### 1/5 — Horrible

*2026-05-01, version 2.4.1*

Rarely works well.  Touch feature is useless.  Disconnects often, in other words, useless.  We have to keep a key outside our home in case we get locked out.  Very expensive for not working well.

## Frequently asked questions about Level Home

### What does the Level Home app do?

The Level Home app allows you to use your smartphone to lock and unlock your door remotely. It also enables you to share access with trusted individuals and track who has entered your home.

### What are the key features of the Level Home app?

Key features include remote lock and unlock functionality, the ability to easily share access with friends and family, and tracking of activity history from anywhere. It also integrates with major smart home platforms like Apple Home, Google Home, and Amazon Alexa.

### Is the Level Home app free to use?

The provided information indicates that the app itself is free to download and use. However, it requires compatible Level smart lock hardware to function.

### What smart home platforms does Level Home integrate with?

Level Home integrates with popular smart home platforms including Apple Home, Google Home, and Amazon Alexa. This allows for control via app, voice commands, or automations.

### Who is the Level Home app designed for?

This app is designed for individuals who own or are looking to install smart locks. It's ideal for homeowners and renters seeking enhanced security, convenience, and remote management of their home access.

## Version history (last 5 of 5)

### 2.5.0 — 2026-06-08

• Stability fixes and performance improvements
• Improved battery status indicators

### 2.4.1 — 2026-04-20

• Faster, easier onboarding for new customers
• Streamlined pairing with Level accessories
• Improved reliability for Activity History
• Behind-the-scenes stability improvements and bug fixes

### 2.4.0 — 2026-04-06

• Faster, easier onboarding for new customers
• Streamlined pairing with Level accessories
• Improved reliability for Activity History
• Behind-the-scenes stability improvements and bug fixes

### 2.2.3 — 2025-09-18

Updates include:
• A more seamless experience to add Level locks to your preferred Matter-over-Thread smart home platform
• Behind-the-scenes stability improvements and bug fixes

### 2.2.2 — 2025-09-11

Updates include:
• A more seamless experience to add Level locks to your preferred Matter-over-Thread smart home platform
• Behind-the-scenes stability improvements and bug fixes

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## More apps by Level Home Inc.

- [Level M - Installer](https://appshunter.io/ios/app/level-m-installer/id6450613802)

All apps by Level Home Inc.: https://appshunter.io/developer/1340569926

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*