# Level One: A Diabetes Game — user reviews

> 28 indexed App Store user reviews of Level One by Relevate Health Group, LLC, rated 4.90/5 from 213 ratings.

- Source: https://appshunter.io/ios/app/level-one-a-diabetes-game/id6739605694/reviews
- App overview in markdown: https://appshunter.io/ios/app/level-one-a-diabetes-game/id6739605694.md
- Rating breakdown: 5★ 193 · 4★ 16 · 3★ 2 · 2★ 1 · 1★ 1

## What do users think of Level One?

Overall sentiment: positive

**Pros**

- 👍 Great for new diabetics
- 👍 Helpful information and explanations
- 👍 Encouraging feedback on not being 'perfect'
- 👍 Useful for non-diabetics to understand T1D
- 👍 Representation matters
- 👍 Elegant gameplay
- 👍 Useful learning tool for T1 patients and families

**Cons**

- 🐛 Timing issues due to slow pace
- 🐛 Fast forward button goes too fast

**Commonly reported bugs**

- Incompatible with UK units (mmol/L)

**Most requested features**

- More levels with different scenarios (foods, bolusing, dawn phenomenon, etc.)
- Customizable character to show mood/energy changes
- Option to use mmol/L units

## Newest reviews (10 of 28)

### 5/5 — Almost 50 years of T1D

*2025-05-31, version 1.1*

I’ve had T1D almost all of my life and am in great control. I love the fact that this game was developed to help new diabetics in a relatively fun way. It’s done with great information and explanations of the things that has taken me decades to understand. Great work to the team behind this.

### 5/5 — Great Extra Credit for my Class :)

*2025-05-30, version 1.1*

Love this concept! I’m a t1d teacher and there is a t1d in my class. I assigned this game as extra credit in science. It’s a great way to help non-diabetics friends/family start to understand what we do every day. 

I appreciate the encouraging feedback to normalize not being ‘perfect’ all the time. 

I would love to see even more levels (foods with different glycemic index/bolusing for fat/protein, 4 period phases, dawn phenomenon/resistance changes in the morning/night, unpredictable variables/stress/etc).  

It might also be helpful to have a character (who’s customizable?) of the  actual person getting tired/cranky/ill etc in the corner. This could help build self-awareness for kids who may not understand how much blood sugar affects their mood/energy and build empathy/normalize the mood swings for frustrated caregivers.

### 5/5 — Love it! Would like a minor change

*2025-05-27*

Love this concept! I’m just a few levels in. The only issue I have is with the direction that the food enters the timeline… seems like it should enter from the right side to be more realistic. Then you could see it coming to you from the future to ‘now’, instead of creeping up from back in time.  At least that’s how it would make more sense to me.

### 5/5 — CEO

*2025-05-06, version 1.1*

Fantastic game. So helpful!

### 5/5 — Must have for newly-diagnosed T1D!

*2025-05-05, version 1.1*

I wish this game existed when my daughter was diagnosed with T1D eight years ago … elegant gameplay and gives a model / visualization for managing this complex disease. Recommending to any new T1Ds and their caregivers.

### 5/5 — Level One

*2025-05-05, version 1.1*

This game is very helpful. You can go back to any section and practice as many times as you want. The nurse explains everything well and this game is a useful & good diabetes learning tool for all Type 1 patients and families.

### 5/5 — Thanks

*2025-05-01, version 1.1*

I’m eight years old and my sister has diabetes and this game is teaching me how it works! Awesome!

### 5/5 — Thank you Developers 😃

*2025-04-30, version 1.1*

I cannot express how much this game means to me. I’m type 1 diabetic and after nearly 10 years I still don’t really understand all I need to know. To have this amazing game explain it all, and for it all to actually make sense, is a total game changer. Thank you so much to everyone involved in making this game. Just one thing… would it be possible to have mmol/L readings please?

### 5/5 — Helped me understand

*2025-04-29, version 1.1*

Very juicy gameplay and I know have a better sense of what diabetes admin consists of. Playing in the game gave me more confidence in real life!

### 5/5 — So Useful!

*2025-04-29, version 1.0*

I’ve been playing since the beta. This game is amazing. I wish we had this years ago!!

## Most critical reviews (10 lowest-rated)

### 1/5 — The most frustrating experience

*2025-10-03, version 1.4*

I was so annoyed with this game I removed it from my phone.  There were no instructions about how and when to dose (just constant rebukes about how I’d failed), no instructions about how to correct what I was doing wrong, there was no juice icon that the website said I was supposed to be able to use to bring up the low sugar.  There was no information about how to get help on the app. My son is Type 1 and I know no more now than I did before I started.  I kind of want to cry.

### 1/5 — Mmol for UK please

*2025-05-30, version 1.1*

Can’t use in the UK, when will we see Mmols. ?

### 3/5 — Mmol for the UK??

*2025-08-13, version 1.1*

This game is amazing, the graphics and tutorials excellently illustrate the ins and outs of diabetes management. Sadly, there is no option to convert the units to Mmol, which we use in the Uk, meaning it would be confusing for my daughter to apply it to her diabetes knowledge.

### 4/5 — Adorable game, some info misalignment

*2026-04-01, version 1.6*

As a CDE, I was ecstatic to find a game to recommend to newly diagnosed families. The mechanics are a little unclear in the beginning, but it’s easy to get the hang of them quickly. My only concern is a couple of educational misalignments in the play through.

### 4/5 — Rate

*2026-03-27, version 1.6*

This game is hard but it can help train people

### 4/5 — 4-star for potential

*2025-06-27, version 1.1*

Needs a skip button for instructions. Needs an easier to click “pause” button. Maybe instead of just “insufficient dose” and “excessive dose,” tell the use how/why. -Or at least provide an option (“Help/Hint” to see how/why the game thinks a dose was insufficient/excessive.) I’m on level 51, maybe it is still coming, but there ought to be a IOB indicator as there is on most insulin pumps/systems.

All that said- SUPER COOL that people took the time and effort to make the game. Kinda feel like the game is more difficult than actual T1D… for better or worse…

### 4/5 — Mg/dL and mmol/L

*2025-05-27, version 1.1*

Great game so far - playing alongside my son who is 7. 
It would be even better if we could switch to use mmol/L as that is the units we work with and would help my son understand it better

### 4/5 — I really wanted to love this

*2025-05-23, version 1.1*

I really really wanted to love this game. However there are too many practice levels before you get to the actual game. There are timing issues because it goes so slow, but the fast forward button goes too fast.  I wish it let you adjust doses accordingly rather than just skipping.  
I had my mother who knows very little about diabetes management download it and she was less than impressed too. 
Still giving it 4 stars because I think some people will love it and I think representation matters.

### 5/5 — This is fun and educational

*2026-04-13, version 1.6*

This game is amazing! It teaches you all the details and has me hooked every time. Love it and would recommend 😁

### 5/5 — Would surely recommend!!!

*2025-12-23, version 1.5*

I love this soooo much! I’m a type one diabetic and this game has helped me understand more! This game is uplifting and has a super chill vibe! Overall this game is so fun, helpful, educating, and I would recommend this to any type one diabetics people who take care of a diabetic or a healthcare person that helps people with their diabetes.

## Most praised reviews (8 highest-rated)

### 5/5 — T1d slayer

*2025-12-12, version 1.5*

The game is easy to pick up and fun to play

### 5/5 — Super fun, and helped a bit with my understanding of t1d.

*2025-11-28, version 1.5*

I found this game, and saw it was “A Diabetes Game.” So i went ahead and tried it out…. BEST DECISION OF MY LIFE! I learned about pre-bolusing, and how t1d isn’t as bad as it seems, just a challenge! Super helpful and fun.

### 5/5 — Amazing

*2025-11-04, version 1.5*

This game is perfect for little kids if they get diagnosed young and die older kids because it helps to know how to dose and how to manage your lows and highs and everything you need to know to be T1D so I highly recommend this game if you’re type one diabetic so if you are eating really get this game

### 5/5 — Best Visual I’ve Seen

*2025-10-20, version 1.5*

Highly recommend

### 5/5 — Fun teaching tool

*2025-09-29, version 1.4*

I wish this had been around when my T1D was diagnosed. It is a great way to teach the basics and even teach the frustration that comes with T1D. Thank you so much Breakthrough!

### 5/5 — great for new diabetics

*2025-09-28, version 1.4*

I’ve had type one for 15 years, downloaded this game thinking it was going to be another one of those completely inaccurate silly games that just make everything more confusing but it definitely would be helpful as a new diabetic! I do with the units went a bit smaller, sometimes I want to do a little bit less or more than half a unit

### 5/5 — Accurate

*2025-09-26, version 1.4*

As a T1d I feel this game breaks down everything really simply and I will definitely make all  friends play this

### 5/5 — Really Cool

*2025-09-25, version 1.4*

As a type 1 diabetic myself, i've had it for like 11 years now and it was difficult at first to get it all figured out. This game is very educational and fun to play with. I'm happy to know there's a game now that teaches people about Type 1 Diabetes. :)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
