# Level Shoes: Designer Footwear — user reviews > 132 indexed App Store user reviews of Level Shoes by M.C.T. FZE Limited Liability, rated 4.80/5 from 4,762 ratings. - Source: https://appshunter.io/ios/app/level-shoes-designer-footwear/id1533573882/reviews - App overview in markdown: https://appshunter.io/ios/app/level-shoes-designer-footwear/id1533573882.md - Rating breakdown: 5★ 4,414 · 4★ 173 · 3★ 54 · 2★ 25 · 1★ 96 ## What do users think of Level Shoes? Overall sentiment: neutral **Pros** - 🚀 Fast delivery - 👍 User-friendly app - 🤩 Excellent customer service - 💯 Reliable and high-quality products - 🛍️ Wide variety of styles and brands **Cons** - 🤬 Poor return/refund policies - ⏱️ Delayed deliveries and order fulfillment - 💰 Overpriced products - 🤷‍♀️ Inconsistent sizing and product availability **Commonly reported bugs** - Incorrect item deliveries - App crashes and glitches - Unreliable payment and checkout process **Most requested features** - Improved return and refund process - Size availability alerts - Gift wrapping and packaging options - Loyalty program or discounts for frequent customers ## Newest reviews (15 of 132) ### 3/5 — UAE *2026-01-27* على اقل حطو هديا او عينات هدايا مجانية ### 5/5 — My go to app *2025-11-01, version 4.102.0* أسرع توصيل افضل خدمة عملاء افضل تطبيق اتمنى فقط اضافة خيار التنبيه في حال توفر المنتج/المقاس من جديد ### 5/5 — Perfect *2025-10-10, version 4.101.0* Variety of styles ### 5/5 — Excellent *2025-09-30* Very good ### 5/5 — Reliable Store *2025-08-25* I love shopping online at Level shoes. Fast delivery, good quality, good prices. **Developer response:** Thank you for your kind words. We're glad to hear you had a great experience with us. ### 5/5 — Love level fo ever ❤️ *2025-06-26* I wish on my birthday i have 50% off & gift 🥲 ### 5/5 — Fashion and Budget at your fingertips *2025-06-26, version 4.93.0* Up to date Shopping ,Efficiency and Flexibility with your own budget ### 3/5 — Tabby and tamara *2025-06-21, version 4.93.0* I like the application but when u r out of ur country and visiting uae and try to placed an order by tabby or tamara never accept because when u try to verification ur num never accept to change the country code for uae !!!!!!!! I face this problem with all the shopping application while i’m in uae !!!! ### 5/5 — Great *2025-06-17, version 4.93.0* Reliable. Always on time with quality products ### 2/5 — Late Delivery *2025-06-06, version 4.92.0* After choosing free delivery for 90 Minutes I received a call which states your order cannot be delivered in this time frame I told them i need before tomorrow she says we will try our best. Today i call them after 24 hours and they stated we don’t have this shoe we have requested from company we cannot give you exact time. Then shoe was out of stock i replaced order alternative option and then they said it will take 24 hours to confirm. I put all screenshots on instagram then in 2 hours i got alternative shoe which i selected. Shoe quality was nice and really amazing but my Mind was to buy and dress according to my first ordered shoe which was out of stock but it’s fine. I will call them if i will order next time to confirm item is available or not. ### 5/5 — A user-friendly app! *2025-06-01, version 4.92.0* A wonderful collection of products! The service provided is very professional, and I personally highly recommend it.❤️ ### 5/5 — Zeina *2025-05-29, version 4.92.0* I like ur shoes quality and ur fast delivery ### 5/5 — الافضل *2025-03-28, version 4.88.0* فخم وراقي وعالمي ♥️♥️♥️ ### 5/5 — Levels Best of Best *2025-03-17, version 4.87.0* If you’re shoe lover visiting LEVELS in Dubai mall this store is must visit destination. ### 5/5 — Excellent app *2025-03-16, version 4.87.0* I love the app, just outstanding ## Most critical reviews (10 lowest-rated) ### 1/5 — Link ads to their products *2025-12-05* Instead of bringing me to an App Store, please link the ads to your products in the app. I already have the app, but I want to know the name of the products at least. **Developer response:** Thanks for flagging this, Azhar. We've shared your feedback with our tech team. If you need help in the meantime, please contact guestservices@levelshoes.com. ### 1/5 — موقع سيء *2025-08-09, version 4.97.1* طلبت منهم ورجعت طلبيتي مباشره المقاس ماناسبني وللحين مارجعوا فلوسي لي ٨ ايام اول مره يمر علي موقع كذا ### 1/5 — Disappointed by the price change! *2025-07-17, version 4.95.0* Level Shoes changed the price right after I made my first purchase—no prior notice, no clear campaign end date, nothing. It feels misleading and unfair. My first shopping experience turned into a big letdown. Not the kind of service I expected. 👎👎👎 ### 1/5 — Be aware *2025-07-10, version 4.94.0* This app will never refund you incase you want to return the items after you have paid they will be useless and never help you at all ### 1/5 — Worst app ever *2025-05-05, version 4.90.0* This is the wost app ever Very very very complicated and it delays your shipment ### 1/5 — Poor quality products *2025-02-24, version 4.87.0* Selling poor quality shoes which break in a month of usage and customer service not even cares to provide a resolution. Avoid shopping from this app ### 1/5 — لا احد يطلب من هذا الموقع السيء سرقو فلوسي ❌❌❌❌❌❌❌ *2025-02-03, version 4.86.0* الموقع سيء ونصاب سرقو فلوسي ولا وصلت طلبيتي نصيحة ولا احد يطلب من عندهم وزياده مافي رقم يرد على استفساركم واذا رسلت ايميل يطلبون الهويه الشخصيه سلامات هويتي ارسلها لموقع زي هذا سيء ### 1/5 — السعوديه *2024-10-21, version 4.81.2* موقع للطلبات سئ المعامله ولاتظمن حقك ولايحترمون العميل ولايوجد خدمات استبدال حيث ان السلع تختلف بعض الاحيان فالمقاسات وهذا الشئ وارد ولكن ليفل شوز لايتمتع بهذه الخاصية ### 1/5 — ❌❌❌❌ *2024-10-03, version 4.80.1* معليش الموقع يكتب لك التوصيل بعد ساعتين او بنفس اليوم واذا دفعت فلوسك قالو لك بعد اسبوع هذا الشيء غلط لانه في ناس مستعجله على الطلبيه بتسافر او عندها مناسبه اخر مره اتعامل مع الموقع للاسف ### 1/5 — سياسة الاسترجاع *2024-09-08* إذا بترجع طلبيه عند اقل من ٥٠٠ كاتبين يأخذون ٥٠ عند الإرجاع بس وين مكتوبه في القوانين يعني طبيعي تقراء قايمه الإرجاع الأمور تمام بس تتصل تقول وش المشكله المبلغ مارجع كامل والله ادخل الشروط والأحكام الي أصلا مو مكتوبه في الاسترجاع 👍🏻 تطبيق سيء سيئ استغلال قوي **Developer response:** مرحبا ندو، نأسف لعدم تمكننا من تلبية توقعاتك هذه المرة. يرجى الاتصال بفريق خدمة العملاء لدينا على [guestservices@levelshoes.com]،للتحقق من الامر ونؤكد لكم أنه سيتم أخذ الأمر بعين الاعتبار ## Most praised reviews (10 highest-rated) ### 5/5 — Easy & Enjoyfull app to use *2026-07-15* The Apps pages upload quickly and when you when you press back button takes to exact part of the page item not to the beginning and items always have a model this is a main and important feature to me cause you want to see how the size of the bag or jewelry look when worn, this really makes it a fun shopping experience. ### 5/5 — Super app & experience *2026-06-20* My go to for shoes / accessories / gifts at any point ### 5/5 — JEMA6493 *2026-06-17* الف شكر لكم ### 5/5 — يعجبني 😍 *2026-06-05* يعجبني لانه لدية اشياء ماركات جديدة و مديلات جديدة اسعار ممتازة مقارنه من مواقع آخر ### 5/5 — Md / ahlam *2026-05-29, version 4.124.0* Wow ### 5/5 — Delivery & returns *2026-05-12, version 4.120.0* Amazing service! ### 5/5 — Found the shoes I wanted!! *2026-04-25* So happy ### 5/5 — 👍🏻 *2026-04-24* Very easy to order and very clear I like it ### 5/5 — On the level *2026-04-12, version 4.118.0* Great service and fast service. ### 5/5 — mr hamid jafari *2026-02-13* always you are the best --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*