# Level2 Health

> Digital health platform for type 2 diabetes management and support. (iPhone/iPad app by LEVEL 2 MEDICAL SERVICES, P.A..)

- Source: https://appshunter.io/ios/app/level2-health/id1391988777 (this page in markdown: same URL + `.md`)
- Developer: [LEVEL 2 MEDICAL SERVICES, P.A.](https://appshunter.io/developer/1566639055)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.50/5 from 1,038 App Store ratings · 110 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 83 MB
- Languages: American English
- Released: 2018-07-04
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/level2-health/id1391988777/reviews.md

## What is Level2 Health?

We empower our members with insight, tools, expert support and clinical care to help them work to improve their type 2 diabetes.

Who it’s for: Eligible health plan members. To learn more and check for eligibility, visit mylevel2.com. The Level2 Health app is for current Level2 Specialty Care members.

How the Level2 Health app works: When people join Level2 Specialty Care, they gain entry to the Level2 Health app, which includes access to: 

• One-on-one coaching: A dedicated coach helps to set realistic goals and guides to success. Coaches (and their ideas, answers and encouragement) can be reached anytime in the coach chat. 

• Care team: A coach is just one member of the care team and helps virtually connect members to other parts of the team, including physicians, nurse practitioners, nurses, registered dietitians or other type 2 diabetes experts. 

• Learning: We bring proven, practical guidance from experts in diabetes, nutrition and behavioral health, designed to help people learn, make healthy choices and feel their best.

• Daily actions: Turn learning into action with daily actions, which suggest activities and reminders designed to bring you closer to achieving personal goals. 

Learn More at https://mylevel2.com/ 

Not on an eligible plan? Tell your employer or health insurance provider about Level2.

Featured app content is for illustrative purposes only. Actual app content and app experience may vary.

Terms of Service: https://mylevel2.com/terms/ 

Privacy Policy: https://mylevel2.com/privacy/

## Key features

- One-on-one coaching
- Virtual care team access
- Expert diabetes learning resources
- Daily action suggestions
- Goal setting and guidance

## What do users think of Level2 Health?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 👍 Helpful coach
- 🚀 Effective for managing diabetes
- 👍 Provides good information and goal reminders
- 👍 Excellent program
- 🚀 Awesome tool
- 👍 Excellent app
- 👍 Amazing and supportive
- 👍 Life changer
- 👍 Great app
- 👍 Excellent program
- 👍 Fantastic
- 👍 Great app

**Cons**

- 🐛 App crashes frequently
- 🐛 Glitchy app
- 🐛 Buggy app
- 🐛 App not working
- 🐛 App needs improvement
- 🐛 Sensor issues
- 🐛 Inconsistent app performance
- 🐛 Disconnects from sensor
- 🐛 Requires constant authentication

**Commonly reported bugs**

- Glucose monitoring not working after latest update
- Sensor readings not displaying properly
- Fasting timer not working correctly
- Unable to complete consent and privacy agreements
- Glucose data disappearing after app updates

**Most requested features**

- Add different sounds for sensor alerts
- Provide a way to track completed goals
- Add a weekly view option
- Expand sensor range
- Add a free text option to the Event field
- Integrate with Apple Health and Fitness
- Add a food diary feature

## Recent user reviews (10 of 110)

All indexed reviews: https://appshunter.io/ios/app/level2-health/id1391988777/reviews.md

### 1/5 — I just need to chat…

*2026-08-24, version 4.27.4*

Since this app is really the only way to get in touch with people at Level 2, it would seem to me a working app would be priority but the app crashes every time I try and chat. I can do everything else but chat and that’s the most important part.

### 1/5 — It never works

*2026-08-23, version 4.27.4*

Every time I try to use the chat it stops working and crashes. That’s literally the only feature I use and it doesn’t work.

### 1/5 — Chat stopped working

*2026-08-07, version 4.27.3*

Please check this application. The chat component has stopped working.

### 5/5 — Customer service

*2026-07-19, version 4.27.3*

Customer service reached out when I was having issues with the app. They were very helpful and followed up to make sure the problem was fixed.

### 4/5 — Answers

*2026-06-28, version 4.27.2*

I wish my coach would answer my questions faster

### 4/5 — works but not working

*2026-06-15, version 4.27.2*

app and staff are supportive but this app has not worked. deleted several times and still cannot chat or order supplies

### 4/5 — Type 2 diabetic

*2026-05-05, version 4.26.0*

Make keeping my sugar levels much easier with out all the finger sticks

### 1/5 — It kept saying update App!

*2026-04-10, version 4.26.0*

The app kept saying update and does not have any updates!!

### 2/5 — Won’t update

*2026-04-09, version 4.26.0*

No update available. Ridiculous. I can’t get into any education or messsge my coach.

### 1/5 — Update

*2026-04-08, version 4.26.0*

It’s happening to me too!

## Frequently asked questions about Level2 Health

### What does the Level2 Health app do?

The Level2 Health app empowers eligible health plan members to improve their type 2 diabetes management. It provides access to one-on-one coaching, a virtual care team including physicians and dietitians, educational content, and daily action reminders to help users achieve their health goals.

### What are the key features of the Level2 Health app?

Key features include personalized one-on-one coaching via chat, virtual access to a multidisciplinary care team, practical guidance from diabetes and behavioral health experts, and daily action suggestions designed to support users in making healthy choices and reaching their personal goals.

### Is the Level2 Health app free to use?

The Level2 Health app is free for current Level2 Specialty Care members. Eligibility is determined by health plan membership. For more information on eligibility and how to join, users can visit mylevel2.com.

### Who is the Level2 Health app designed for?

This app is specifically designed for eligible health plan members who are part of the Level2 Specialty Care program. It aims to provide them with the necessary resources and support to effectively manage their type 2 diabetes.

### How can I get started with the Level2 Health app?

To get started, you must be an eligible health plan member and join Level2 Specialty Care. Once enrolled, you will gain access to the Level2 Health app and its features. You can check your eligibility and learn more at mylevel2.com.

## Version history (last 5 releases)

### 4.27.4 — 2026-08-13

Bug fixes and improvements

### 4.27.3 — 2026-07-09

Bug fixes and improvements

### 4.27.2 — 2026-06-05

Fixed an issue that prevented some members from signing consents.

### 4.27.1 — 2026-06-02

Addresses an issue that prevented some users from logging in.

### 4.27.0 — 2026-06-01

Bug fixes and improvements

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## Related topics

[levels health](https://appshunter.io/ios/topics/levels-health)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*