# Levo e*mobile — user reviews > 58 indexed App Store user reviews of Levo e*mobile by Levo Federal Credit Union, rated 4.70/5 from 3,474 ratings. - Source: https://appshunter.io/ios/app/levo-emobile/id536617769/reviews - App overview in markdown: https://appshunter.io/ios/app/levo-emobile/id536617769.md - Rating breakdown: 5★ 2,870 · 4★ 368 · 3★ 95 · 2★ 39 · 1★ 102 ## What do users think of Levo e*mobile? Overall sentiment: negative **Pros** - 👍 Convenient mobile banking - 🚀 Fast and responsive app - 💡 Helpful features like mobile check deposit - 🔒 Secure login options - 👍 User-friendly interface **Cons** - 🐛 Frequent bugs and crashes - 🔒 Overly restrictive password policies - 📢 Intrusive ads - 🚫 Lack of feature parity with website - 🤖 Poor customer support **Commonly reported bugs** - Face ID/Touch ID frequently malfunctioning - Bill pay not working as expected - Inconsistent UI across devices - Incorrect account balance information **Most requested features** - Allow editing of bill pay details - Implement advanced budgeting tools - Add support for external account linking - Improve mobile check deposit experience - Provide option to disable ads ## Newest reviews (10 of 58) ### 3/5 — Member comment *2026-06-08, version 4.41.100* I have been very satisfied with this credit union for several years. My one complaint is the frequent fraud protection. As a frequent traveler my credit card hits the wall, requiring me to verify. Generally I use another card and verify when it is convenient. Walmart is one store and Dollar Store another that seems to be the most problem. ### 3/5 — Customer *2024-12-31, version 4.41.100* Logging in having it able to view password as typing ### 2/5 — Painful to get new app started etc *2022-10-25, version 4.41.100* This ### 4/5 — SFFCU *2022-10-21, version 4.41.100* November 29 the biometric seems to be doing better went for about another month without having to reset it however I still have not seen any of the access to paying off the glass top or without it ending up leaving the interests of hanging out there Biometrics keeps needing to be reset No easy access to paying off draft topper Still hasn’t been fixed however I did go whole week without having to redo it had troubles originally getting the biometrics to work reloaded the software a couple of times called for help went in for help still didn’t work reloaded the app one more time seems to be working now ### 3/5 — LEVO performance now vs before upgrade *2022-09-29, version 4.41.100* Everything seems to work good, except Bill Pay does not support Microsoft Edge browser. Disappointing at best! ### 5/5 — Online banking. *2020-06-15, version 4.19.144* So far so good! I think I might like this better! Maybe!! I hope it is safe. I like to see the balance now! Thank you! ### 3/5 — SFFCU *2020-04-17, version 4.19.144* app. could be much better. First Bank and Trust in Sioux Falls has a much better app. I hope SFFCU will update their app with better features soon. ### 1/5 — Password *2019-11-01, version 4.19.144* I will be closing my account next week because you always make me change my online password. Nobody else does that and I have a lot of online accounts. ### 5/5 — SFFCU *2019-09-24, version 4.19.144* Love doing business with you. Been an account holder for almost twenty years. Even since I’ve relocated to Arkansas my account will stay in Sioux Falls!! ### 5/5 — App *2019-06-08, version 4.19.122* Great app, everything works as it should! ## Most critical reviews (10 lowest-rated) ### 1/5 — BUGS, ADS, AND NEGLIGENT SECURITY *2025-09-17, version 4.41.100* This app is one of the buggiest I’ve used in the past couple years. 1) FaceID constantly errors when it works fine for every other app even when the “Require Face ID” I use to actually secure the app lets me into it every time. 2) This is 2025. WHY IS THE PASSWORD CHARACTER LIMIT SO LOW??? This is a bank, security is one of the most important things. 3) Ads- not even mentioning the fact that there are ads in my bank app, why do they randomly pop into the screen, shoving the whole page down, and making me click the wrong button. 4) There is no reason you should not be able to do everything in the app that is possible via the website. Security is not even an argument because it’s the same login. I should be able to do basic things like change the name of an account without having to use their website or call my local branch. 5) The last grievance I am going to take the time to write about is the fact that they have not taken the time to actually update the parts of the app that matter. For example, the mobile deposit for the checks still has the bars on the side to align the check with That is formatted for a 16 x 9 display. The iPhone X came out in 2017. They have had plenty of time to adjust these things or at least give the option to adjust the zoom or which lens, as some modern smartphone cameras cannot focus close enough to place the check as close as it asks for. ### 1/5 — Joke of an app *2023-11-29, version 4.41.100* You cannot order check blanks on this application. It loses your payment history on your loans after 2 weeks. IT support only suggests to delete and reinstall. Who is the support for this app? Two brothers that still live in their parents basement? ### 1/5 — Why are there ads on a banking app??? *2023-07-03, version 4.41.100* Be ready for non-stop advertisements forced on your mobile banking application. ### 1/5 — App *2023-04-01, version 4.41.100* The app has not let me make a payment once ### 1/5 — Worst banking app ever *2023-01-29, version 4.41.100* Really wish I could give this zero stars. The Bill Pay feature is non functional, not user friendly at all. No instruction manual or quick guide. Thanks for dropping a Beta App on us with no notification. Saddest thing, is the Members money is paying for this and all the new customer service people that are just referring us to the company that developed the app. Third digital change in a row and they keep getting worse. Whoever is in charge of IT decisions at Levo (or is it: Leave Oh?) should find a job in a different field. ### 1/5 — Forgotten the Customers *2022-10-17, version 4.41.100* Levo Credit Union seems to have forgotten that the customers are actually their owners. They have made several decisions that are antagonizing their customers. First, they changed the name to Levo, which sounds more like a hemp store than a financial institution. Then, they built a sparky new branch in my neighborhood with NO drive up window. When I was asked to enter my whole social security number at a remote location, I just drove away. I thought about switching banks, but I was so pleased with the electronic bill pay, and I had all my bills set up there. Now they have changed that to a clunky system that takes a week to send a payment unless you want to pay $15 for overnight. It also won’t save my auto-pays if I make an additional payment. I have looked everywhere for contact information for the board of directors, but couldn’t find that information. I called my branch, but they didn’t have that information. They said someone would call me, but nope. Thanks for this opportunity to explain who I am looking for a new bank. ### 1/5 — Update has not been user friendly *2022-09-30, version 4.41.100* Bummer. ### 1/5 — What a crock! *2022-09-28, version 4.41.100* Changes to the operation have made it way more difficult to manage accounts ### 1/5 — Doesn’t work *2020-05-30, version 4.19.144* I enrolled and used my member aid and it said it worked and when I try to sign on it tells me my sign on wasn’t a success and I just made the username and password so I know they are correct and I even tried resetting my password and it still won’t let me sign on this app doesn’t work and this isn’t the first time I tried to use it. ### 1/5 — App needs help -‘invalid signon’ *2019-11-10, version 4.19.144* This is the only way to get app support since the ‘app support’ link just sends me to the website and it all just keeps ‘jumping’ up and down’ on the website. The App needs help -‘invalid signon’ is the error message I keep getting. This has been going on for a week or so. Touch ID no longer works. I’ve deleted app and re-installed it. Manual loaded user and password and still same message. Please help. And fix that ‘app support’ link to point to a definite location vs. your website. ## Most praised reviews (10 highest-rated) ### 5/5 — Extra helpful and friendly *2024-09-14, version 4.41.100* Almost everyone goes out of their way to do absolutely everything they can to give me the best service possible every time. At the main branch on 14th St. in Sioux Falls, South Dakota is especially courteous, respectful, and friendly, and it does not hurt that. He also has an extremely wonderful & warm professional, speaking voice. he goes out of his way to make sure I have everything I need every time I call, even down to remembering who I am from Calls to the next, which is some kind of strange and wonderful talent. Thank you all very much. -Dawn R Clemetson ### 5/5 — So convenient!! *2022-10-17, version 4.41.100* I love being able to log on to look at my balances, transfer money between my accounts, and to and from my college daughter!! Love this app!! ### 5/5 — Great app! *2022-09-28, version 4.41.100* Love this app. So easy to use. And the new features are fantastic! ### 5/5 — Great App *2022-07-08, version 4.40.107* Doesn’t crash, loads quick, all the biometrics you could ask for. Secure and easy to use. Loads of features that simply make life easier. Such a clean user experience. Hands down the best banking app I have used! ### 5/5 — Like it *2022-01-29, version 4.40.107* Love it Want some more of it ### 5/5 — Old timer. *2021-06-20, version 4.38.185* Been with Them for ages, Great place. ### 5/5 — Many years *2021-05-21, version 4.38.185* I have been a member for 30 years and will NEVER use a bank again. At this CU you’re treated like a friend, not just another customer. This is my third membership at a CU and will never use any bank again. That and ALL the employees are great. ### 5/5 — Adau *2021-05-18, version 4.38.185* I love this bank ### 5/5 — User friendly *2021-04-10, version 4.38.185* I’ve been using it for years and it’s very easy to navigate through 😉👍 ### 5/5 — My review. *2021-03-09, version 4.38.185* I just love this credit union. I have been there for many many years and everyone is so kind and helpful. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*