# Levy Electric Scooters — user reviews > 54 indexed App Store user reviews of Levy Electric Scooters by Levy Inc, rated 4.80/5 from 2,531 ratings. - Source: https://appshunter.io/ios/app/levy-electric-scooters/id1466963267/reviews - App overview in markdown: https://appshunter.io/ios/app/levy-electric-scooters/id1466963267.md - Rating breakdown: 5★ 2,320 · 4★ 127 · 3★ 28 · 2★ 7 · 1★ 49 ## What do users think of Levy Electric Scooters? Overall sentiment: mixed **Pros** - 🚀 Fast and reliable service - 👍 Convenient and easy to use - 🚲 Fun and enjoyable rides - 💰 Affordable pricing **Cons** - 🔒 Strict return policy - ⚠️ Inconsistent service and availability - 💳 Unexpected charges and billing issues **Commonly reported bugs** - Login and account issues - Unreliable scooter availability and functionality **Most requested features** - Expand service area and coverage - Improve customer support and communication - Provide more flexible return and parking options ## Newest reviews (10 of 54) ### 4/5 — App won’t open *2026-05-18, version 58.0.23* Yeah love this app, use scooters to get to the premade toast factory for work, but need the app to stop crashing to get to work ### 4/5 — Trouble downloading *2025-07-30, version 57.18* Both me and my boyfriend could not log on because it said out numbers weren’t valid. Probably a bug issue they need fixed ### 3/5 — Justin Jenkins *2025-01-11, version 8.78* Would like to ride to McDonald but out of range ### 5/5 — Great *2024-10-20, version 8.70* Fun and great to ride with friends ### 5/5 — Birthday fun *2024-09-22, version 8.57* Was a blast! No issues , just awesome ### 5/5 — Blast! *2024-09-19, version 8.57* Had lots of fun riding and sightseeing! ### 1/5 — Can’t Access Instantly! *2024-09-08, version 8.41* They ask to click a picture of your face and don’t approve it instantly. Until then you can’t use their scooters at all. ### 1/5 — You need to update you app *2024-08-31, version 8.41* Wish that it was my simple because when I am in town and want a scooter in Moncton I don’t want to wate for a review of my face just to use the scooter think that stupid because I till you get your face approved you can’t drive them ### 4/5 — Fun *2024-08-28, version 8.41* 2nd timer ever, I have gotten alot better at riding just downhill is not my thing ha. Love it! ### 1/5 — Broke *2024-08-07, version 8.37* There where only two and one was broken ## Most critical reviews (10 lowest-rated) ### 1/5 — Unauthorized payment *2026-07-25, version 58.0.29* Requires $5 minimum. Auto selects automatic overdraft. Will charge extra without your permission. ### 1/5 — stealing your money *2026-05-31, version 58.0.26* app does not work correctly and when you take a picture to end your ride it doesn’t. it will run your bill up and force you to pay it at the end of the ride. i would rate it 0/5 ### 1/5 — Don’t get this app *2026-05-24, version 58.0.26* I got this app because I wanted to try one of thoses electric scooter you see around and I put my bank card in the app and it took most of the money from my account and wouldn’t let me remove my card, I never even got to use the thing it just said error when I scanned it -10/10 don’t get they are scammers ### 1/5 — Immediate fail *2026-01-07, version 58.06* When I tried to put in my phone number, the dial pad covered up the button to continue the sign-up dialogue. Such bad app design that I can’t even get past the first page. ### 1/5 — Stole *2026-01-01, version 58.03* Stole your money this thin don’t buy it ### 1/5 — Misleading *2025-06-18, version 57.11* We returned to the same place we started and because it was a “designated parking area” it wouldn’t let us end the ride. Went over 30 min for each scooter (we used 3). Emailed support about it and still have not gotten the issue resolved. It keeps on trying to charge my card $37 and my husband $15. Plus it charged us each $5 to open the account. It’s ridiculous. ### 1/5 — DO NOT USE *2025-05-28, version 56.4* I used the scooters to get around and it works well but after I was done using all of a sudden I get a notification saying I was charged $17.50. I made sure I didn’t accidentally keep the ride but I didn’t. I took pictures showing where I left and when. They are greedy!!! Do not use!! ### 1/5 — Yes, It’s A Scam *2025-03-11, version 9.01* Really bad experience with these people. Don’t try to get in touch with them….no one is home. After I rented, I called my credit card and they put a hold on them so no more charges would be accepted. ### 1/5 — Scam *2025-02-10, version 8.95* This app stole my money and I tried calling and emailing customer service multiple days in a row and no response. So unprofessional. Never using again. ### 1/5 — Complete garbage and waste of time *2024-12-29, version 8.78* Doesn’t work. Complete garbage, and waste of time. ## Most praised reviews (10 highest-rated) ### 5/5 — good *2026-05-09, version 58.0.23* pretty good and effiecient if you dont got any transportation on you ### 5/5 — There’s a catch *2025-12-03, version 57.67* I enjoyed it but keep in mind the small print. Where you paid is where you park. Don’t end the ride anywhere else. ### 5/5 — Great service *2025-10-11, version 57.43* Great service at Uconn would try again ### 5/5 — Amazing! *2025-10-10, version 57.43* I love having access to the rental scooters on my campus! It’s both fun and convenient. :) ### 5/5 — What an efficient way to give a ride *2025-09-05, version 57.38* Never had such an easy and quick ride and it’s literally one click away ### 5/5 — Scootscoot *2025-08-31, version 57.38* Love this type of transportation fast an reliable and affordable ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2025-07-16, version 57.18* Overall amazing I have no complaints so fun! ### 5/5 — 5 stars *2025-07-11, version 57.18* very fun, affordable and they get you to your destinations quickly ### 5/5 — Good *2025-07-03, version 57.11* So far so Good just had one problem with it but other than that its really fun ### 5/5 — . *2025-06-26, version 57.11* i like joyriding downtown it being the only scooter service here too especially with being new where i am it makes it more worth it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*