# LEx - Loudoun Express Request > Connect with county staff for inquiries and problem-solving. (iPhone/iPad app by PublicStuff LLC.) - Source: https://appshunter.io/ios/app/lex-loudoun-express-request/id983037048 (this page in markdown: same URL + `.md`) - Developer: [PublicStuff LLC](https://appshunter.io/developer/359891923) - Category: Productivity, Utilities - Price: Free - Rating: 1.00/5 from 40 App Store ratings · 32 written reviews indexed - Age rating: 4+ - Requires: iOS 8.0 · 24 MB - Languages: Arabic, English, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more - Released: 2015-04-16 - Data updated: 2026-08-23 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/lex-loudoun-express-request/id983037048/reviews.md ## What is LEx? Loudoun Express Request, or LEx, is an efficient way to connect with county staff on a range of topics. Your inquiries are routed directly to a staff member who can help answer questions and solve problems. LEx is 24/7. Have a question or concern after business hours? Snap a photo and enter a request. Your inquiry will be in the queue for the next business day. LEx is one step ahead. Concerned about the litter on the corner? Check LEx. Your neighbor may have already entered it. You can follow along for updates. Loudoun County is committed to exemplary service for our residents. LEx is here to help. ## Key features - Submit inquiries to county staff - 24/7 request submission - Attach photos to requests - Track updates on requests - Connect with staff for solutions ## Recent user reviews (10 of 32) All indexed reviews: https://appshunter.io/ios/app/lex-loudoun-express-request/id983037048/reviews.md ### 1/5 — Garbage *2026-06-24, version 3.9.6* The app will literally not even open, you click on the button on your phone to open the app, and the app briefly opens and shuts down. Uninstalling and reinstalling the app does not work restarting. Your phone does not work. Garbage. ### 1/5 — Grande USELESs *2026-06-13, version 3.9.6* 6/13/26 downloaded into iPhone 7 pro very smoothly, tried to open and the app flashes back into oblivion. Deleted & downloaded again, ten times!! App did same each try , thinking it’s all a joke?? Online almost same , believe I got through almost five steps until I got to pictures and there the form only accepted one, whilst I had three, all to no avail! What tops that is as I pushed through to get a nother pic accepted my form closed down too, losing all previously written material. Tried that 11 times but now I quit have many better things to waste my time on. Sure hope my state & county taxes did not pay for this abortion! I’m outa here!! ### 1/5 — Crashes for me as well *2025-05-22, version 3.9.6* Like the previous post, it opens for an instant then shuts down. I’ve also tried deleting and reloading, but same result. ### 1/5 — Useless *2025-03-16, version 3.9.6* Crashes every time. Once you chose your location and notification options the app crashes. And then everytime you open the app it crashes. Totally useless. Great job (sarcasm). ### 1/5 — Remove this from app store *2024-04-18, version 3.9.6* It crashes instantly once it’s opened..!! I used google app on my android phone and it works fine. Ios app has always not worked. ### 1/5 — Does not work at all *2024-02-08, version 3.9.6* Last updated 6 years ago? Yeah I bet it runs on an iPhone 4. Sure does not work on a modern phone. Just crashes and disappears during the “loading” screen. Don’t waste your money. Er, it’s free but still a waste of that precious zero cents. ### 1/5 — Crashes *2024-02-07, version 3.9.6* Ditto to others. It crashes as soon as you open it ### 1/5 — Instantly Crashes *2023-11-28, version 3.9.6* Tried 5 times to open after downloading with zero success. Deleted and just going to use the website. ### 1/5 — Crashes while opening *2023-11-24, version 3.9.6* Crashes while opening. Useless. ### 1/5 — Doesn’t work *2023-08-28, version 3.9.6* Crashes on opening - seems like a big waste of time and money. ## Frequently asked questions about LEx ### What is LEx - Loudoun Express Request? LEx, or Loudoun Express Request, is an application designed to efficiently connect residents with Loudoun County staff. It allows users to submit inquiries, report issues, and get questions answered by the appropriate county personnel. ### How can I submit a request with LEx? You can submit a request by opening the app and detailing your inquiry or concern. You have the option to attach photos to your request, providing visual context. The app routes your submission directly to a staff member who can assist. ### Can I submit requests outside of business hours? Yes, LEx is available 24/7. If you have a question or concern after business hours, you can still submit your request, including any photos. Your inquiry will be placed in the queue to be addressed by staff on the next business day. ### Can I see if someone else has already reported an issue? Yes, the app allows you to check if a similar issue has already been reported. If a neighbor has already entered a concern, such as litter on a corner, you can see it. You can also follow along for updates on existing requests. ### Is there a cost to use LEx - Loudoun Express Request? Based on the provided information, the application is free to use. There are no mentions of in-app purchases or subscription fees associated with submitting requests or accessing county services through LEx. ## Version history (last 5 releases) ### 3.9.6 — 2017-02-23 This app has been updated by Apple to display the Apple Watch app icon. New in v3.9.6: - iOS 10 support - Improved ADA compliance - Topic-based push notifications to citizen subscribers - Improvements to address validation - New webview for widgets - Improvements to error handling - Bug fixes ### 3.9.1 — 2016-08-05 New in v3.9: - Topic-based push notifications to citizen subscribers - Improvements to address validation - New webview for widgets - Improvements to error handling - Bug fixes ### 3.9 — 2016-07-27 New in v3.9: - Topic-based push notifications to citizen subscribers - Improvements to address validation - New webview for widgets - Improvements to error handling - Bug fixes ### 3.8 — 2016-04-21 New in v3.8: - Enhanced address validation and geo-coding support - Enabled iPhone 6 and iPhone 6 Plus to run at native resolution - Fixed bugs - Added video attached through comments - Improved web widget functionality ### 3.7 — 2016-01-03 New in v3.7: - Added support for video uploads - More support for viewing non-image file types - Improved iOS 9 compatibility - Added ability to reset request filters - Minor bug fixes ## Apps similar to LEx | App | Rating | Price | Category | | --- | --- | --- | --- | | [Collective by Goosecup](https://appshunter.io/ios/app/collective-by-goosecup/id1568171536) | 5.0 (4) | Free | Productivity | | [Honest Tom's Auto Care](https://appshunter.io/ios/app/honest-toms-auto-care/id1554809155) | 5.0 (3) | Free | Productivity | | [AI Todo - Optimal Time Planner](https://appshunter.io/ios/app/ai-todo-optimal-time-planner/id1228686936) | — | Free | Productivity | | [REveo Dynamic RE Showing](https://appshunter.io/ios/app/reveo-dynamic-re-showing/id1171905927) | 4.8 (16) | Free | Productivity | | [Envestnet Advisor Summit 2019](https://appshunter.io/ios/app/envestnet-advisor-summit-2019/id1220287607) | 4.4 (8) | Free | Productivity | | [PittSMART](https://appshunter.io/ios/app/pittsmart/id1211318386) | 3.5 (2) | Free | Productivity | ## More apps by PublicStuff LLC - [Accela CRM](https://appshunter.io/ios/app/accela-crm/id359891920) - [Kenosha City App](https://appshunter.io/ios/app/kenosha-city-app/id902606526) - [My Newark](https://appshunter.io/ios/app/my-newark/id919589825) All apps by PublicStuff LLC: https://appshunter.io/developer/359891923 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*