# Lexcall 311

> Centralized access to local government services and information. (iPhone/iPad app by City of Lexington.)

- Source: https://appshunter.io/ios/app/lexcall-311/id929363986 (this page in markdown: same URL + `.md`)
- Developer: [City of Lexington](https://appshunter.io/developer/929363985)
- Category: Utilities, Travel
- Price: Free
- Rating: 2.60/5 from 7 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 13 MB
- Languages: English
- Released: 2014-10-25
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/lexcall-311/id929363986/reviews.md

## What is Lexcall 311?

What is LexCall and what is its purpose?

LexCall is the Lexington Fayette Urban County Government's centralized service and information call center. It is the easy access number you can call 311 or 425-2255 with any request or question regarding local government services. When you call LexCall during office hours (M-F, 8 a.m. – 6 p.m.) you will speak with a friendly person who will help you ... not a recording. If your call is after hours you will hear a message directing you to officials who will assist you. 

How does LexCall make it easier for you?

• One Call - that's all! No more having to tell your story to several people.
• If we don’t have the answer, we will connect you to the person or office that does.
• Access city services from your home or business or mobile device and check the status of your request.
• Ask a question about your local government and we will research and get back to you with the answer as soon as possible.  

What if my issue is an emergency?

If you have a life or property threatening emergency you should dial 911 immediately.

## Key features

- Centralized service requests
- Information on local government
- Direct connection to officials
- Request status tracking
- Mobile access to city services

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/lexcall-311/id929363986/reviews.md

### 1/5 — What’s the point?

*2022-11-06, version 3.0.0*

When you try to submit a report, it doesn’t even go through, and there’s no way to look up a report if it did to see if it was looked into or resolved. Anything you click redirects you to the website. Literally pointless.

### 1/5 — iphone version not acceptable

*2021-08-10, version 3.0.0*

doesn’t play well on iphone

### 1/5 — App Crashes

*2021-01-05, version 2.0.7*

Won’t open

### 5/5 — Useful App

*2015-02-26, version 1.1*

Useful App!

## Frequently asked questions about Lexcall 311

### What is Lexcall 311?

Lexcall 311 is the official app for the Lexington Fayette Urban County Government's centralized service and information call center. It serves as a single point of contact for residents to access local government services and ask questions.

### How does Lexcall 311 make accessing services easier?

Lexcall 311 streamlines access by allowing users to make one call or submission for various requests and questions. If the app cannot directly answer, it will connect you to the appropriate person or office.

### Can I track my requests with Lexcall 311?

Yes, you can access city services from your mobile device and check the status of your requests through Lexcall 311.

### What should I do in an emergency?

If you have a life or property-threatening emergency, you should dial 911 immediately. Lexcall 311 is for non-emergency government service inquiries.

### What devices does Lexcall 311 support?

Lexcall 311 is available on iPhone, iPad, and iPod devices.

### What is the age rating for Lexcall 311?

Lexcall 311 has an age rating of 4+, making it suitable for young users and above.

### When was Lexcall 311 last updated?

The latest version of Lexcall 311 was updated on October 10, 2023.

### What is the user rating for Lexcall 311?

Lexcall 311 has a user rating of 2.6 stars based on 7 ratings.

## Version history (last 2 releases)

### 3.0.8 — 2023-10-10

Information about app support ending.

### 3.0.3 — 2023-02-11

Bug fixes and general improvements.

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## More apps by City of Lexington

- [BeReadyLexington](https://appshunter.io/ios/app/bereadylexington/id1270237594)

All apps by City of Lexington: https://appshunter.io/developer/929363985

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*