# Lexie — Hear the life you love

> App for customizing and controlling Lexie OTC hearing aids, offering expert support. (iPhone/iPad app by hearX Group.)

- Source: https://appshunter.io/ios/app/lexie/id1525380701 (this page in markdown: same URL + `.md`)
- Developer: [hearX Group](https://appshunter.io/developer/1234956438)
- Category: Utilities
- Price: Free
- Rating: 4.50/5 from 2,665 App Store ratings · 175 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.4 · 927 MB
- Languages: American English
- Released: 2020-08-08
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/lexie/id1525380701/reviews.md

## What is Lexie?

Hear every word with the free Lexie app. Once you’ve chosen your Lexie hearing aids, download this app to get them set up and customized to your hearing needs. The app guides you step-by-step from the moment you open it, and no advanced tech skills are required. 

All your primary controls are easily accessible on one screen

• Change your volume and switch your Environments.
• Adjust your Equalizer settings for Treble, Mid, and Bass.
• Access 24/7 self-help resources like blogs and FAQs.
• Watch easy-to-follow how-to videos and interactive tutorials.

Free award-winning customer support

• Connect with Lexie Experts® for the lifetime of your hearing aids.
• Hop on a live video call to get live, face-to-face help with setup and settings.
• Reach Lexie Experts via live chat, phone, or video.

Customization for Lexie B3 and Lexie B2 Plus

• Take the in-app hearing test* to create your unique hearing profile.
• For Lexie B3 users, your test results auto-program your Environments for maximum speech clarity.

Exclusive Lexie B3 features

• Fuller, richer Universal Bluetooth® streaming for every conversation or playlist. Stream calls, music, videos, and meetings reliably on both iOS® and Android™.
• Own the conversation as Automatic Sound Focus reduces surrounding noise and adjusts dual microphones toward the direction of speech.

Compatibility and notes 

The Lexie app is compatible with the Lexie B3, B2 Plus, B2, B1, Lumen, and H1 Hearing Buds. Users must be 18 years or older. OTC hearing aids are intended for people with perceived mild-to-moderate impairment. 

*The hearing test isn't a substitute for a professional hearing test from a qualified healthcare provider.

## Key features

- Audiologist-quality customization
- Bluetooth connectivity
- Stream phone calls
- Monitor battery levels
- Adjust settings
- Live chat with experts
- Lexie Rewards

## What do users think of Lexie?

Overall sentiment: negative

**Pros**

- 🚀 Great value for money
- 🔒 Robust security features
- 👍 Excellent customer support
- 👍 Comfortable and easy to use

**Cons**

- 🐛 Buggy app with connectivity issues
- 🔋 Battery life and charging problems
- 👎 Unreliable app and settings reset
- 👎 Difficult to use and navigate

**Commonly reported bugs**

- App frequently disconnects from hearing aids
- Settings and environments keep resetting
- App fails to detect or connect to hearing aids
- Charging issues and battery level inaccuracies

**Most requested features**

- Ability to input audiogram data
- More granular audio controls (EQ, etc.)
- Seamless Bluetooth connectivity
- Offline app functionality

## Recent user reviews (10 of 175)

All indexed reviews: https://appshunter.io/ios/app/lexie/id1525380701/reviews.md

### 5/5 — Sorry to see you go!

*2026-07-26, version 2.3.1*

Really going to miss your help. I’ll only use your aids when there is something worth hearing. That should make them last forever. Thanks.

### 2/5 — Doesn’t Connect half the time

*2026-07-20, version 2.3.1*

The app is great when it connects to the hearing aids allowing selection of programs , balance and equalizer; however, it often cannot find them even though they are clearly connected via Bluetooth. Unpredictable and unstable app.

### 5/5 — Enjoying Lexie, but concerned

*2026-07-16, version 2.3.1*

I saw yesterday (by coincidence on a Facebook post) that Lexie is moving operations out of the US. It seems others learned of this distressing news directly from Lexie, but I received no such notification! I would like to understand the ramifications of this news to loyal customers, and what we may get expect in the way of changes. I’m so upset! I really love my hearing aids and greatly depend on them!

### 1/5 — Terrible Support when I call, they hang up the phone

*2026-07-15, version 2.3.1*

I am unable to continue trying to get this Hearing Aide working. I am not new to Hearing Aides as a war Hearing Aides since 1973. When I worked on helicopter in the military now, I have a disability with high frequency loss. So this set of Hearing Aide cost me over $1000 and rent a car for Support to figure out how to work this thing the Support we hang up the phone on me. My suggestion is please do not order this item. I would withdraw this comment if someone calls me to fix my problem. OK RENT Pinao.

### 5/5 — Easy ordering

*2026-07-11, version 2.3.1*

Excellent service  outstanding

### 2/5 — Undesirable default streaming on Lexie B3 hearing aids

*2026-07-06, version 2.3.1*

I do not like or want the automatic streaming of phone and media to the hearing aids. The iphone itself provides better quality sound and has less impact on the aid’s batteries. Hearing aids are for hearing assistance not another set of earbuds. B2 hearing aids permitted streaming to be turned off through MFi settings under Accessibility. This doesn’t seem possible with the new B3s. I have to turn streaming off in two separate operations each time I put them on. Not good. There don’t appear to be any settings in the app that addresses this defect.

### 1/5 — Lexie 2 app

*2026-05-31, version 2.3.0*

The app has not been very good for me always having trouble keeping my hearing aids working and staying connected.

### 3/5 — Finer control please.

*2026-05-25, version 2.3.0*

I recently purchased a pair of the B3 hearing aid. In the future could you add a more step control for the volume and the tone controls like are available for my B2's?
Thanks.

### 1/5 — Can not login or sign up

*2026-05-21, version 2.3.0*

This new update has made my dad‘s life worse because he’s not able to get into the app to change the settings of the hearing aid to fix  issue in right hand side Hearing aid earplug. There is no way to fix it. I don’t know how it can be happening in the era of LLMs. Good hardware and not so good software.

### 2/5 — App awkward

*2026-05-20, version 2.3.0*

App difficult to use. Entering info causes screen to bounce around

## Frequently asked questions about Lexie

### What does the Lexie app do?

The Lexie app helps you take control of your hearing health by providing audiologist-quality customization for your Lexie OTC hearing aids. It allows for clear, natural sound, seamless Bluetooth connectivity, and easy management of your device settings.

### What are the key features of the Lexie app?

Key features include Bluetooth connectivity for seamless control, the ability to monitor battery levels and adjust settings, and direct access to Lexie Experts via live chat, phone, or video call for support. It also offers features like call streaming and the Lexie Rewards program.

### Is the Lexie app free to use?

Yes, the Lexie app is free to download and use. It is designed to enhance the experience of using Lexie OTC hearing aids and does not have any associated costs for the app itself.

### What hearing aid models are compatible with the Lexie app?

The Lexie app is compatible with specific Lexie OTC hearing aid models, including the Lexie B2 Plus, Lexie B2, Lexie B1, and Lexie Lumen self-fitting OTC hearing aids, all powered by Bose technology for certain models.

### How can I get support for my Lexie hearing aids using the app?

You can connect directly with a Lexie Expert via live chat, phone, or video call through the app. Support is available 7 days a week from 9 am to 8 pm EST, and the app also provides access to FAQs and lifetime support.

## Version history (last 5 releases)

### 2.3.2 — 2026-07-28

This update includes enhancements to ensure a smoother and more secure app experience.

### 2.3.1 — 2026-07-01

This update includes enhancements to ensure a smoother and more secure app experience.

### 2.3.0 — 2026-05-13

This update includes enhancements to ensure a smoother and more secure app experience.

### 2.2.5 — 2026-04-21

This update includes enhancements to ensure a smoother and more secure app experience.

### 2.2.4 — 2026-03-12

This update includes enhancements to ensure a smoother and more secure app experience.

## Apps similar to Lexie

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ELEHEAR](https://appshunter.io/ios/app/elehear/id6446886717) | 4.1 (91) | Free | Utilities |
| [Sena Cycling](https://appshunter.io/ios/app/sena-cycling/id1494646939) | 2.0 (44) | Free | Utilities |
| [EZ Link Setup](https://appshunter.io/ios/app/ez-link-setup/id1555593100) | 2.6 (22) | Free | Utilities |
| [Wireless Workbench Mobile](https://appshunter.io/ios/app/wireless-workbench-mobile/id849092210) | 4.3 (39) | Free | Utilities |
| [HEARING AID, Pro 2 for AirPods](https://appshunter.io/ios/app/hearing-aid-pro-2-for-airpods/id1509377614) | 4.2 (466) | Free | Utilities |
| [Audien ion Pro](https://appshunter.io/ios/app/audien-ion-pro/id6502378834) | 1.8 (35) | Free | Utilities |

## More apps by hearX Group

- [hearZA](https://appshunter.io/ios/app/hearza/id1085786752)
- [hearScreen USA - Hearing App](https://appshunter.io/ios/app/hearscreen-usa-hearing-app/id1437892805)
- [dbTrack](https://appshunter.io/ios/app/dbtrack/id1440147770)
- [hearWHO - Check your hearing!](https://appshunter.io/ios/app/hearwho-check-your-hearing/id1449966543)
- [hearWHOpro](https://appshunter.io/ios/app/hearwhopro/id1488721274)

All apps by hearX Group: https://appshunter.io/developer/1234956438

## Related topics

[lexie hearing aids](https://appshunter.io/ios/topics/lexie-hearing-aids) · [eargo se](https://appshunter.io/ios/topics/eargo-se) · [hearing loss](https://appshunter.io/ios/topics/hearing-loss) · [avantree](https://appshunter.io/ios/topics/avantree) · [resound hearing aids](https://appshunter.io/ios/topics/resound-hearing-aids)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
