# Lexmark Mobile Assistant — user reviews > 39 indexed App Store user reviews of Lexmark Mobile Assistant by Lexmark International, Inc., rated 1.47/5 from 70 ratings. - Source: https://appshunter.io/ios/app/lexmark-mobile-assistant/id1355012104/reviews - App overview in markdown: https://appshunter.io/ios/app/lexmark-mobile-assistant/id1355012104.md - Rating breakdown: 5★ 6 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 60 ## Newest reviews (17 of 39) ### 1/5 — Does not connect to printer *2021-02-21, version 2.5.30* This app doesn’t work at all, and should not need to request your precise location. This probably violates App Store policies. ### 1/5 — Lexmark printer intuition s505 *2021-02-10, version 2.5.30* Spent 2 hours to try to setup my printer. Never worked. Worst app ever. No error messages. No info. ### 1/5 — Requires location and does not work *2021-01-29, version 2.5.30* App requires location to proceed to wifi connection for adding the printer. Even after the wifi connection is established the app states it is not connected. Seems like this app’s sole purpose is to collect your location. ### 1/5 — Terrible App *2020-12-29, version 2.5.30* Doesn’t work. Disconnects immediately after connecting via wifi. Makes my brand new printer nothing more than a large paperweight. Wish I did more research on a printer that could actually handle printing wirelessly. ### 1/5 — Worst app *2020-12-11, version 2.5.30* This app is beyond horrible. So regret a buying Lexmark product. Fails to properly connect to wifi. Fails on many levels. Do not but Lexmark products. ### 1/5 — Garbage *2020-12-09, version 2.5.30* Doesn’t work, full stop. ### 1/5 — Does not work *2020-12-09, version 2.5.30* You’re going to end up using the printer because the app will not work. ### 1/5 — Doesn’t work *2020-12-02, version 2.5.30* Phone connected to printer WiFi just fine, app keeps claiming it’s not. Garbage. ### 1/5 — Doesn’t work *2020-10-04, version 2.5.30* Fails to authenticate. Tried with multiple devices. Good thing I had an extra usb cord or I wouldn’t be able to print. ### 1/5 — Doesn’t work *2020-08-25, version 2.5.30* Tried this app on 3 devices with no luck. This is my first Lexmark printer and this is not a good sign if the app to set it up can’t do the simple task of getting it on WiFi. Ended up just using the 2 line display on the printer to get it to connect which is 1990’s tech. Even the setup steps in the app aren’t displaying on the phone screen properly. ### 1/5 — Does NOT work *2020-05-28, version 2.5.30* This app does not work in any format. I tried iOS and Chromebook and nothing. It will not let your printer connect to wireless. ### 1/5 — Data collector *2020-05-12, version 2.5.30* Wow, cannot set up a printer unless I share location!?! Junk company ### 1/5 — This Lexmark APP stops the mobile printing app from working! *2020-05-06, version 2.5.30* After installing the Lexmark apps to operate my new MC3224 I realized that this app was somehow interfering with the Mobile Print app. FYI: if you are having unexplained issues with contacting the printer TRY DELETING THIS APP AND USING THE MOBILE PRINT APP. ### 1/5 — Useless *2020-04-14, version 2.5.30* Did not work after several attempts... just deleted the app!! ### 1/5 — Useless *2020-04-10, version 2.5.30* Crashed immediately. Would not connect to home network. Took Three tries to connect to printer on ios device. ### 1/5 — No stars. *2020-03-30, version 2.5.30* This app should have been called the Lexmark Error Message App. That is the only thing is consistently does well. 5 stars for creative errors. ### 1/5 — Useless app *2019-12-24, version 2.5.19* Don’t waste your time. This app only work with a few selected Lexmark laser printers. And even then, almost never connect successfully to the wireless network. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t Work Anymore *2023-03-28* Worked 3 years ago but moved to a new house and it just doesn’t recognize the printer anymore. Ridiculous that we have to plug our computer into it like it’s 1998 again because Lexmark can’t develop software. ### 1/5 — Just doesn’t work *2023-01-23, version 2.6.13* Terrible instructions. I managed to follow them carefully - including the instructions from the Lexmark website for configuring WiFi on my printer - and it simply fails. “Cannot connect” to a very good, strong WiFi system that the printer found instantly and my phone is already connected to. Also tried manually configuring the printer (tedious). Same failure. No useful error message, just failure. Useless app, useless printer. ### 1/5 — Useless *2021-08-06, version 2.6.13* Connects, but always fails on sending settings to the printer ### 1/5 — This app does not work *2021-05-25, version 2.6.13* Connecting to printer, nothing happens. Just get a spinning circle. I gave it 10 minutes and then just used the console and added the wireless. This app is a waste of time and effort. ### 1/5 — Useless *2021-04-29, version 2.5.30* Why bother to build an app that does not work? So is their Mobile Print app... ### 1/5 — Horrible *2021-04-16, version 2.5.30* Still not sure what this app is supposed to do. Every time I open it, all it tells me to do is “connect to printer.” Then it sends me to WiFi settings but there is nothing there to click on anything about printers. My printer and phone are connected to Wifi and I can print from my phone but not through this app. It sends to the website for video help but I can’t any videos. All I’m trying to do is find a way to view my ink levels. 🤬 **Developer response:** Thank you for your feedback. This application is only needed to configure the wireless settings in your printer. You can print either by using AirPrint or our Lexmark Mobile Print application. Thank you. ### 1/5 — Mobile app / WiFi error *2021-04-07, version 2.5.30* I cannot connect the printer to WiFi through the app on any device. It gives me an error but no code. ### 1/5 — Nothing, nope, nada. *2021-03-24, version 2.5.30* Why require Location services? Well, it still doesn’t work anyway. Will NOT connect to iPad Pro. Setup on the printer screen was pretty easy. Lexmark: pay attention! Remove this app, it’s totally useless. ### 1/5 — Trash *2021-03-16, version 2.5.30* App is useless ### 1/5 — Doesn’t work *2021-02-22, version 2.5.30* Why make an app and publish in App Store when it clearly doesn’t work (see reviews). Lexmark should be embarrassed!!! ## Most praised reviews (4 highest-rated) ### 5/5 — worked for me :D *2021-09-15, version 2.6.13* reasonably painless by printer standards ### 5/5 — Working great!! *2020-03-26, version 2.5.30* I was able to set up the printer without encountering any issues. App works with no issues. Clear instructions. ### 5/5 — Worked great! *2020-01-15, version 2.5.19* Took 2 min to setup my C3224, worked fine ### 5/5 — Near-effortless setup *2019-08-22, version 2.5.6* This simple app does one thing and does it well: set up a Lexmark printer wirelessly. It was easy to use, and my printer was set up in just a couple of minutes. Actually, I was surprised how smooth the whole process was. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*