# Lexus Connected — user reviews > 58 indexed App Store user reviews of Lexus Connected by Toyota Motor Corporation Australia Ltd, rated 4.76/5 from 2,607 ratings. - Source: https://appshunter.io/ios/app/lexus-connected/id1578058885/reviews - App overview in markdown: https://appshunter.io/ios/app/lexus-connected/id1578058885.md ## Newest reviews (12 of 58) ### 2/5 — Time for Lexus to start Developing and delivering. *2026-08-05* Compared with other luxury vehicle apps, the Lexus Connected App sits in the middle of the pack. It delivers the core features expected from a premium brand, but it generally trails leaders such as BMW, Mercedes-Benz, and Tesla in terms of reliability, responsiveness, and digital innovation, based on user feedback and feature offerings. ### 3/5 — Charge level incorrect *2026-06-21* Whether my car’s battery is fully charged or completely flat, the app says it’s charged to 89% - every single time. The other features such as tyre pressure work no problem. ### 3/5 — Still needs some work but some good features *2026-04-18, version 13.2.0* Still needs some work but some good features ### 4/5 — Latest app *2026-04-08* I feel the old Lexus Connect app was easier to navigate and more user friendly. Apart from that, all good. ### 2/5 — Missing features *2026-04-07, version 13.2.0* New app is hard to navigate, bottom menu includes easily located buttons for unnecessary/uncommon uses yet where is trip history? ### 5/5 — Great *2026-02-20, version 13.0.45* Excellent app ### 5/5 — Loving our new Lexus *2026-02-17, version 13.0.45* Took possession of our new Lexus today and amazed at the technology ### 5/5 — Great companion app *2026-02-04* I like the reliability and security of the Lexus app. Would like a few more features like window control, and a simple sentry mode that detects activity that uses the current cameras to observe surroundings ### 4/5 — Remote not available *2026-01-26* The app notified me I had not locked my car. Usually I could lock it from the app and now there is no remote as before. That was the main feature I always used. ### 5/5 — Good car. *2026-01-19, version 13.0.45* It is elegant and generous in appearance, convenient for driving and very comfortable. ### 5/5 — Lexus app *2026-01-18* The app couldn’t see my car by scanning and manually put VIN number, so sad to pay for luxury car ### 5/5 — Love it *2025-12-25, version 13.0.43* Reliable and comfortable! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not good *2026-06-21, version 13.4.0* The updated app even worse ### 1/5 — Popup encore ads *2026-04-24, version 13.3.0* Disappointing to always get a popup encore ad every time we start up the app ### 1/5 — New update caused location of the car to be incorrect *2026-03-06* The new update no longer provides the correct location of where the car is. This is a main concern for security as you don’t know where the car could be. My son used the car and the location of the car is super delayed. ### 1/5 — Can’t log in *2026-01-28, version 13.0.45* Does not work since end of Dec 2025 Log in is failing, can’t sign up either ### 1/5 — Latest update *2026-01-17* Not sure if the latest update has created the problem or it just coincidence. In the app I turned on the seat temperature to cool on remote start. The seat cooling has not worked since, even when I turned it off through the app. ### 1/5 — Rubbish update *2026-01-15, version 13.0.45* Why update the App to change the features to something that doesn’t work - don’t the developers test before release? ### 1/5 — New update is too buggy *2025-12-30, version 13.0.43* The new update is so full of bugs! Remote starting just does nothing, might get lucky after the 3rd time it times out. ### 1/5 — Bugsss *2025-12-23, version 13.0.43* This new update has bug which could not use any tabs in the app ### 1/5 — Almost unusable *2025-12-23, version 13.0.43* The recent update has destroyed the functionality of the app, now its constant errors, hangs and crashes. You need to roll back to the old app until you put in some serious dollars to fix this nonsense. ### 1/5 — 极烂的App *2025-12-17, version 13.0.43* 升级新的app后，rx450h的充电不再显示。打过客服电话，去过4s店，都没有解决。 ## Most praised reviews (10 highest-rated) ### 5/5 — Just awesome *2026-07-15* New owner of a Lexus but just love everything about it - remote start with the app - customer service from the dealership - everything. Love love love it all! ### 5/5 — Nx350h luxury *2026-07-08, version 13.4.0* It’s a beautiful car! Can’t take my eyes off it 😍 ### 5/5 — Lexus is king of cars *2026-07-05, version 13.4.0* Very comfortable and beautiful ### 5/5 — Lexus LBX *2026-06-06, version 13.3.0* Every Lexus are a delight to drive and the Lexus connect is easy to use ### 5/5 — Luxury *2026-05-30, version 13.3.0* This is such a beautiful car to drive. So luxurious! David from Sydney City Lexus is amazing! Explains everything so clearly. ### 5/5 — Seamless *2026-05-27, version 13.3.0* Perfect companion and very easy to use ### 5/5 — Berwick Lexus *2026-05-14* Incredible service recently by the team at Berwick Lexus. Shout out to Harry!!! Made the purchase seamless and the after sales care has been 10/10 ### 5/5 — Cool *2026-05-03, version 13.3.0* Really luxurious ### 5/5 — Two in One *2026-04-13* Some people choose Toyota for its proven reliability and durability, while others are drawn to the luxury and performance of brands like Mercedes-Benz and BMW. Lexus successfully combines both—offering exceptional reliability alongside refined luxury and comfort. Happy Lexus Owner since 2024 ### 5/5 — Lexus excellence *2026-04-08* I love Lexus Connected. I use it to check and lock my doors, see when charging is completed, and check tyre pressures. It is also wonderful, when I use airport valet, to check exactly where it is parked. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*