# LG&E KU ODP

> Utility account management app for bill payment, outage tracking, and usage monitoring. (iPhone/iPad app by LG&E AND KU ENERGY LLC.)

- Source: https://appshunter.io/ios/app/lg-and-e-ku-odp/id1545027900 (this page in markdown: same URL + `.md`)
- Developer: [LG&E AND KU ENERGY LLC](https://appshunter.io/developer/1545027902)
- Category: Utilities
- Price: Free
- Rating: 4.83/5 from 24,531 App Store ratings · 116 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 29 MB
- Languages: English
- Released: 2021-02-23
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/lg-and-e-ku-odp/id1545027900/reviews.md

## What is LG&E KU ODP?

The LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, set up bill reminders and paperless billing, view monthly usage, report and track power outages, manage your account, and more. Access your account(s) with ease - securely log in utilizing password, face ID™ or fingerprint/touch ID™. 

Features include:

Paying your Bill:

• Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo

• Check your account balance

• Review payment history

• Manage payments – one time and Auto Pay

• Manage notifications (for your bills, power outages, and other service requests)

• Sign up for paperless billing

Outage Information:

• Report and track outages

• Guest users can report outages without logging in

• View outage status

• Get up-to-date information from our outage map, with or without logging in

Account Details:

• View your bill

• Manage phone number(s) and email address(es)

• View a graph of your energy usage for the last 12 months

• Check the status of your account(s)

• Easily move between your utility accounts using the account selection at the top of the screen

Contact Us:

• Customer Service by phone or email

## Key features

- Pay bills with multiple methods
- View bill and payment history
- Set up bill reminders
- Report and track power outages
- View monthly energy usage
- Manage account details
- Secure login with biometrics

## What do users think of LG&E KU ODP?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 👍 User-friendly interface
- 💡 Convenient bill payment
- 🚀 Quick and simple
- 👍 Straightforward navigation
- 👍 Accessible for low vision users
- 👍 Intuitive and clean UI
- 🚀 Fast and efficient
- 👍 Excellent app for utilities

**Cons**

- 🐛 Occasional login issues
- 🐛 Unreliable outage reporting
- 🐛 Delayed payment processing
- 🐛 Inconsistent app performance
- 🐛 Blank screens after payment
- 🐛 Incorrect account information

**Commonly reported bugs**

- Login credentials not working
- Outage status not reflecting reality
- Delayed payment withdrawal from accounts
- Blank screens after attempting payment
- Outdated account information causing issues

**Most requested features**

- Add self-service meter reading
- Improve payment processing speed
- Enhance outage reporting accuracy
- Provide current usage information
- Optimize app for larger screens

## Recent user reviews (10 of 116)

All indexed reviews: https://appshunter.io/ios/app/lg-and-e-ku-odp/id1545027900/reviews.md

### 1/5 — I hate LG&E

*2026-08-17, version 3.0.7*

The app SUCKS! It takes forever to load, and the updates are not at all accurate. If I could give the app one star I would. But I will give LG&E corporation a big fat ZERO, for being the worst in correcting power outages in a timely manner

### 1/5 — App won’t open since they updated

*2026-08-12, version 3.0.7*

Not sure if it’s the storms but app won’t open on my phone mid morning today. Was okay earlier so i am not sure what’s happening. On Aug. 8, 2026 it noted a head of time that maintenance on app for the 8th but I’m unsure how to force it to open.

### 1/5 — Garbag

*2026-06-10, version 3.0.7*

Worthless

### 1/5 — unknown error

*2026-04-04, version 3.0.7*

why can't i just sign in 🙄

### 1/5 — Can’t even log in.

*2025-08-08, version 3.0.4*

Login works fine on browser, but I can’t log in on the app. Completely useless.

### 1/5 — Disappointed

*2025-05-13, version 3.0.3*

I set up my payment week’s ago & I seen it on my account but no one seen it on their computer do I basically had to pay double not to get disconnected

### 5/5 — Easy

*2025-04-15, version 3.0.3*

Pay for your bi

### 5/5 — New account

*2025-04-02, version 3.0.3*

How do I add my new account number.

### 5/5 — Works well

*2025-02-17, version 3.0.3*

Very user friendly

### 3/5 — Why?

*2025-02-12, version 3.0.2*

This thing will log me out. Then tell me my password is wrong and I have to open and close the app serval times before it takes the same password I’ve been putting in. 

I logged in once two years ago and this just now logs me out almost every time I open it.

## Frequently asked questions about LG&E KU ODP

### What can I do with the LG&E KU ODP app?

The app allows you to pay your utility bills using various methods, view your bill and payment history, set up bill reminders, and sign up for paperless billing. You can also report and track power outages, view your monthly energy usage, and manage your account details like phone numbers and email addresses.

### Is the LG&E KU ODP app free to use?

Yes, the LG&E, KU, and ODP mobile app is provided at no cost to customers. There are no fees associated with downloading or using the app's features.

### How can I pay my bill through the app?

You can effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal, and Venmo. The app also allows you to manage one-time payments and set up automatic payments (Auto Pay).

### Can I report a power outage without logging in?

Yes, guest users can report power outages without needing to log in to their account. You can also track the status of outages and view up-to-date information on the outage map, even without logging in.

### What devices is the LG&E KU ODP app compatible with?

The app is designed for mobile devices. It supports secure login utilizing password, Face ID™, or fingerprint/Touch ID™, indicating compatibility with modern smartphones and tablets that have these biometric features.

## Version history (last 5 releases)

### 3.0.7 — 2025-11-19

Bug fixes and other improvements.

### 3.0.5 — 2025-09-03

Bug fixes and other improvements.

### 3.0.4 — 2025-05-22

Bug fixes and other improvements.

### 3.0.3 — 2025-02-17

Bug fixes and other improvements.

### 3.0.2 — 2025-01-15

Bug fixes and other improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*