# LG Soundbar — user reviews

> 396 indexed App Store user reviews of LG Soundbar by LG Electronics, Inc., rated 1.80/5 from 642 ratings.

- Source: https://appshunter.io/ios/app/lg-soundbar/id1553011079/reviews
- App overview in markdown: https://appshunter.io/ios/app/lg-soundbar/id1553011079.md
- Rating breakdown: 5★ 85 · 4★ 23 · 3★ 26 · 2★ 37 · 1★ 471

## What do users think of LG Soundbar?

Overall sentiment: negative

**Pros**

- 🚀 Works well
- 👍 Does the job perfectly
- 🚀 Super easy
- 🚀 Works really well
- 🚀 Works fine
- 👍 Looking good

**Cons**

- 🐛 Loses connection
- 🐛 Doesn't connect
- 🐛 Useless
- 🐛 Doesn't work
- 🐛 Constantly disconnects
- 🐛 Doesn't stay connected
- 🐛 Doesn't connect at all
- 🐛 Buggy
- 🐛 Crashes
- 🐛 Invasion of privacy

**Commonly reported bugs**

- Infinite connecting screen
- Soundbar not supported
- Calibration fails
- Disconnects after updates
- Doesn't recognize device
- Bluetooth doesn't work

**Most requested features**

- Dark mode option
- Presets for different listening modes
- More sound controls
- Ability to turn off soundbar from app

## Newest reviews (20 of 396)

### 2/5 — Please update the app

*2026-05-15, version 1.6.28*

Can’t use my sound bar because the app isn’t up-to-date with the android version

### 1/5 — Can’t connect to soundbar. Useless

*2026-05-10, version 1.6.28*

Used to work for me. More no longer connects to my soundbar. I’ve tried everything including multiple resets and unplugging. App finds my soundbar but can’t complete the connection process. More LG Garbage apps. Similar problems with my LG laundry machine app.

### 1/5 — Won’t Even Connect to My Soundbar

*2026-05-05, version 1.6.28*

My sound bar was already connected to my WiFi, everything was on and it was paired with my phone.  But it would not find the sound bar and couldn’t connect.  If it’s an LG Soundbar app why can’t it find its own device?  Disappointed.

### 1/5 — Arvind

*2026-04-26*

Not able to run AI room calibration from the app despite following all the steps given in owners manual. Seems there is some software issues

### 1/5 — Como sempre a LG falha

*2026-04-05*

Impressionante como a LG não tem respeito com seus consumidores, lançam os produtos e depois nunca mais atualizam, deixando seus produtos que tem potencial de evoluir ficarem obsoletos por conta de softwares capengas e cheios de bugs. Insisti em comprar os produtos da LG minha vida inteira e até hoje sempre se repete essa falha, lamentável

### 2/5 — Clunky but it works I guess…

*2026-03-28, version 1.6.28*

This app would be nothing short of perfect if it weren’t for all the bugs and problems this app has. I would’ve never expected an app to behave like this after I dropped $1,000 on a soundbar setup. This app is downright embarrassing the way I never know whether or not it’ll actually work with me that day and it’s so annoying and frustrating.

### 2/5 — Why does this app exist? ThinQ?

*2026-03-28, version 1.6.28*

This app feels unnecessary given that the LG ThinQ app already supports LG products. It would make more sense to integrate LG soundbars into ThinQ to create a simpler, more unified experience across all LG devices.

### 1/5 — Useless app

*2026-03-26, version 1.6.28*

Doesn’t connect to speaker via Bluetooth in setup though my iPhone is connected to the speaker via Bluetooth

### 1/5 — Don’t use

*2026-02-27, version 1.6.28*

Absolutely horrible. Force you to download Google home, then wants you to register the device.

### 1/5 — waste of time

*2026-02-07, version 1.6.28*

useless

### 1/5 — Consistent connection issues

*2026-02-06, version 1.6.28*

I have a LG Soundbar that I can find and connect to via the LG Soundbar app. It will not allow me to complete the set up unless I register with Google Home, which I do and the device is present.. still no connection accepted. 

If I fully reset the sound bar (now I must reset my EQ/tv settings) it MIGHT work. Even then it periodical disconnects and the whole process resets. 

I absolutely hate the Google home integration. Everything registers except for this hand off that is required to use the app. Just terrible.

### 4/5 — Pas mal mais manque de réglages

*2026-02-05*

Bonjour 
Serait-il possible de mette une plage horaire pour l’exécution du mode night Time ?

### 1/5 — Crapola

*2026-01-29, version 1.6.28*

If this app isn’t be supported by LG why the F is it in the App Store. Great work LG, NOT!

### 1/5 — Don’t work with LG SL4

*2026-01-23, version 1.6.28*

Apps don’t support LG SL4 soundbar

### 1/5 — Sem Suporte, e não reconhecer a LG SNH5

*2026-01-11*

LG Precisa atualizar o aplicativo pra dar suporte ao iOS, sendo que no
Android funciona no mesmo aparelho.

### 1/5 — Ne fonctionne pas

*2026-01-10*

Je mettrais bien 0 étoile car l’appli ne fonctionne absolument pas, impossible de confirmer la connexion au wifi ni au Bluetooth. On perd 50% d’utilités de la barre de son. Merci LG

### 1/5 — Garbage

*2026-01-06, version 1.6.28*

1 Yr Ago this app was updated. And it’s still garbage. Lack of connection, functionality, design, support etc. 

Pull this thing off the market until LG fixes the damn thing.

### 1/5 — On peut pas mettre 0…

*2026-01-03*

Dommage qu’on ne puisse pas mettre moins d’une étoile. 

Une barre HS7 « incompatible » alors que ça marchait avant. Obsolescence programmée? Vous pensez pouvoir vendre du matériel en faisant ça?

Inadmissible. Avant c’était bancal. Maintenant c’est incompatible. On touche le fond.

### 1/5 — Does not work with LG SN6Y Soundbar

*2025-12-31, version 1.6.28*

This app asks way too many questions about location and such when it’s only purpose is to connect with and control my LG soundbar. It cannot find my soundbar. After noodling with it I finally get to a message stating that my soundbar is not supported. It’s kind of useless to put it nicely. I thought the App Store could do better than this. I have no problems at all with the Android version.

### 1/5 — Supports very few devices

*2025-12-19, version 1.6.28*

Many smart soundbars are not supported

## Most critical reviews (10 lowest-rated)

### 1/5 — Regular

*2026-07-23*

Não está funcionando no iPhone 15 pro Max, preciso de suporte e de melhorias urgente no app!

### 1/5 — Não funciona no iPhone

*2026-07-20*

Não funciona no meu iPhone 17 Pro Max com iOS 26.5.2, testei  também no iPhone 16 Pro da minha irmã e também não funciona. Só funcionou no Android da minha mãe.

### 1/5 — worst app ever

*2026-07-18, version 1.6.28*

Sound bar won’t connect to wifi or it drops connection.  changes to the speaker balance does not register.   The voice volume is too low, sound effects too high.   and whenever i try to change it the changes don’t save.    I knew i should’ve went with sonos.    i am going to return this thing.  the damn tv volume sounds better alone

### 1/5 — SN7Y not recognised

*2026-07-15, version 1.6.28*

App does not recognise my SN7Y system. What a load of cods wallop!

### 1/5 — Rubbish

*2026-07-14, version 1.6.28*

So disappointed, neither the LG sound bar or LG TV will connect with my smart speaker. Waste of time, nothing smart about this rubbish

### 1/5 — Hello, LG?

*2026-07-05, version 1.6.28*

The manual with the LG speaker literally says to get this app, with a QR code link, but then the app says the speaker isn’t compatible with the app. Honestly its hilarious how ridiculous that is. 
That’s on top of the fact that LG doesn’t seem to realize that not all of their speakers have a bluetooth button, and that some of them just have an “F” (function) button to scroll through the input types. 
They don’t even know their own products lol.

### 1/5 — Sp11RA

*2026-06-26, version 1.6.28*

Worst app and sound bar I have ever had, went back to shop under warranty. They found nothing wrong with it. I get it back. The sound drops out. It loses the sub got a flick through all the options to optic and then I get it back then it goes then it comes back then it goes I’m over it.

### 1/5 — Не находит саунбар

*2026-06-20*

Бесполезная утилита

### 1/5 — Horrible

*2026-05-31, version 1.6.28*

Horrible

### 1/5 — Worst interface of my life

*2026-05-15, version 1.6.28*

We lost our remote and this app was good at first but it keeps disconnecting as we have out soundbar connected via  optical. It connects to Bluetooth but doesn’t connect to the app as I’d like
To change the sound from movie to
Music when I’m listening to music because the sound is great but I haven’t been able to for almost a year now. I doubt I’ll be buying another one of these unless they can resolve this app issue

## Most praised reviews (10 highest-rated)

### 5/5 — Works well

*2025-10-19, version 1.6.28*

I almost didn’t download the App seeing so many negative reviews but the App seems to be working perfectly fine. I connected to the soundbar without issues. You can change name, access advanced settings like booster level. Perhaps issues were in an earlier version but it is working now as I would expect.

### 5/5 — Does the job perfectly

*2025-07-17, version 1.6.28*

So complicated without this app as there’s no display on the bar. This makes everything so easy. Perfect thank you

### 5/5 — Seit einigen Monaten läuft die App wieder tadellos!

*2025-02-19*

Perfekt, wenn es so bleibt

### 5/5 — Worked Great

*2025-01-24, version 1.6.28*

Have LG Atmos soundbar and woofer.  Would randomly drop sound and BT connect to unknown neighbor device.  App fixed this issue and updated soundbar.  Works better than it ever has now.  Negative reviews are probably from stupid idiots.  Merry Christmas.

### 5/5 — Все работает

*2025-01-06*

Приложение рабочее, заявленный функционал выполняет. Саундбар подключается по инструкции без лишних танцев с бубном.

### 5/5 — Works fine

*2024-12-29, version 1.6.28*

Worked fine for me. Just wish it had a few more options and easier to find speakers.

### 5/5 — Working Just Fine For Me

*2024-12-20, version 1.6.28*

Lots of negative reviews here, I can’t say they’re all wrong. However, the app is working great for me! I either knew what I was doing or just accidentally nailed the sound system setup, awesome kit!

Using Model - SPD7R(5F)

### 5/5 — Only wish it had more sound controls

*2024-12-10, version 1.6.28*

The app and speakers work fine. I only wish I had more control over all sound aspects. I am limited by what the app has to offer but would be great if I could control how much pan I want on L/R sound.

### 5/5 — Works for me

*2024-11-11, version 1.6.28*

I know there are some negative reviews, but I use this app with my LG USC9S and rear speakers SPQ8S.  The App does what it says on the tin. I am very pleased

### 5/5 — App works

*2024-11-11, version 1.6.28*

Don’t know why so many negative reviews…most seem like it’s bc electronics don’t seem to be your thing… don’t blame the app bc u don’t understand how to connect the soundbar and make it work with the tv

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
