# LHR London Heathrow Airport — user reviews > 531 indexed App Store user reviews of LHR London Heathrow Airport by Heathrow Airport Limited, rated 4.70/5 from 595 ratings. - Source: https://appshunter.io/ios/app/lhr-london-heathrow-airport/id427951859/reviews - App overview in markdown: https://appshunter.io/ios/app/lhr-london-heathrow-airport/id427951859.md - Rating breakdown: 5★ 503 · 4★ 55 · 3★ 12 · 2★ 8 · 1★ 17 ## Newest reviews (17 of 531) ### 4/5 — Me *2026-08-25, version 13.4* Good app ### 4/5 — Practical and intuitive *2026-08-16, version 13.4* The details on flight arrivals and departures are useful but are only displayed two days in advance. Enhanced search functionality to more quickly identify the flight I am searching for would be helpful. All the other features help me navigate around the airport and make best use of my time commuting through the terminals. Takes a bit of practice to master the app but then all systems go ### 3/5 — It an good app *2026-08-15, version 13.4* The apps ok ### 5/5 — Dr O *2026-08-05, version 13.4* Dr O ### 5/5 — Assistance *2026-08-03, version 13.4* Excellent service thank you ### 5/5 — Mr *2026-08-02, version 13.4* Excellent and accurate information thanks ### 5/5 — R *2026-07-27, version 13.3.2* This app is absolutely a lifesaver gives you updates frequently would recommend it for people who are picking up passengers ### 5/5 — Excellent *2026-07-25, version 13.3.2* Have signed up for the Drop Off Charge payment direct from my bank account so I don’t incur any fines for inadvertently failing to pay the charge. This could be an Icon on the front page for occasional users!!! ### 5/5 — Very useful *2026-07-24, version 13.3.2* Thank you guys for your service ### 5/5 — Accurate and relevant *2026-07-24, version 13.3.2* Better thank the airline apps ### 5/5 — Great *2026-07-23, version 13.3.2* Easy, quick with great up to date information ### 5/5 — Rating *2026-07-22, version 13.3.2* Favourite Airport 👍🏻 ### 5/5 — Excellent App *2026-07-22, version 13.3.2* The information is on the spot. ### 4/5 — Terminal arrival time would be useful *2026-07-22, version 13.3.2* In addition to the ‘landed’ time, a second arrival time at the terminal would be useful (taxiing time/being held on the apron etc) to better gauge when to enter the short stay car park. ### 5/5 — Back home after spending time in Argentina *2026-07-21, version 13.3.2* Relief ### 5/5 — Lana *2026-07-13, version 13.3.1* Exactly services clear information and updates ### 5/5 — Good app *2026-07-10, version 13.3.1* Useful app. Happy to use this ## Most critical reviews (10 lowest-rated) ### 1/5 — Recent Update has made App useless *2026-07-29, version 13.4* Recent updates since the start of July ‘26 have made this app functionally useless. It now does not load, crashes while attempting to load and seems to be stuck in a doom-loop. Altering app privacy settings does nothing. Hopefully next update will fix it, but for the moment it’s totally useless. ### 1/5 — Not working *2026-07-17, version 13.3.2* It has been months that the app not working. Always error message ### 1/5 — Drop off parking fee *2026-07-12, version 13.3.1* It’s been down for days now. It doesn’t do what it says on the tin. The drop off parking doesn’t work for quick easy payment. At £7.00 a go you’d expect it would. Disappointed. ### 1/5 — Latest update seems to have killed the app *2026-07-06, version 13.3.1* The latest update from today seems to have killed the app. Nothing loads now, error messages appearing everywhere. Guess the “bug fixes” caused other bugs ### 1/5 — Hopeless *2026-06-24, version 13.3* This is hopeless. Spent 40 minutes trying to get the security sorted out for my new account. Password system failed with repeated error messages. Gave up. Deleted app. ### 1/5 — Really? Save your time. Do not bother! *2026-06-14, version 13.2* Unable to log in I to my account, the card number has just worked when reserving car parking, but not able to log in (I know my email and password) and there is no button to get help. Also, you get crumbs for very basic and overpriced services. Do not bother! ### 1/5 — Will not open *2026-06-02, version 13.2* The app rarely works. I pas through T5 about every 6 weeks and most visits I can’t get it to do anything ### 1/5 — Impossible password *2026-03-24, version 13.0.1* Useless ### 1/5 — App now asks for Bluetooth access every morning *2026-03-08, version 13.0.1* The app has started asking for Bluetooth access every morning, and won’t take no for an answer. Very irritating and I can no reason why it should be so insistent on needing Bluetooth access. I have flagged concerns with Apple Developer team that the app developer is not filling best practice and there may be some privacy concerns. ### 1/5 — Can’t even register *2026-02-19, version 13.0.1* Downloaded the app and tried to register, however it seems incapable of sending a verification code, despite several requests over the last hour or so ## Most praised reviews (10 highest-rated) ### 5/5 — Easy Peasy. *2026-08-26, version 13.4* Clear, concise and quick. ### 5/5 — Good for planning! *2026-08-21, version 13.4* I come from a family of travellers. So I do lots of airport trips. The app helps me plan when to leave home as I can see delays, when bags are released or when tail winds have been kind. I wish Gatwick could match their app to yours 🫢 ### 5/5 — Great app *2026-08-20, version 13.4* Really great app been using it for years 5 * ### 5/5 — Great app *2026-08-19, version 13.4* This app is very helpful to use when you are in the airport ### 5/5 — Extremely useful app *2026-08-17, version 13.4* Fantastic for checking live flight and airport info ### 5/5 — Mr *2026-08-16, version 13.4* Useful ### 5/5 — Good app *2026-08-13, version 13.4* Thank you ### 5/5 — Good *2026-08-11, version 13.4* Good one ### 5/5 — Alert’s *2026-08-11, version 13.4* Sends you excellent alerts when in the airport for your flight gate etc ### 5/5 — Mr Adrian Monteiro *2026-08-08, version 13.4* Very nice customer service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*