# Liberty Bay Credit Union — user reviews > 57 indexed App Store user reviews of Liberty Bay Credit Union by Liberty Bay Credit Union, rated 4.86/5 from 1,496 ratings. - Source: https://appshunter.io/ios/app/liberty-bay-credit-union/id515068597/reviews - App overview in markdown: https://appshunter.io/ios/app/liberty-bay-credit-union/id515068597.md - Rating breakdown: 5★ 1,256 · 4★ 97 · 3★ 21 · 2★ 3 · 1★ 12 ## What do users think of Liberty Bay Credit Union? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient banking - 🚀 Excellent mobile check deposit - 👍 Personal touch - 👍 Simple and straightforward **Cons** - 🐛 App updates without warning - 🐛 Inability to access account during updates - 🐛 Inconsistent mobile check deposit functionality **Commonly reported bugs** - Inability to log in after removing app - Mobile check deposit not working after app updates **Most requested features** - Ability to view payment history - In-app chat or call with tellers - Fingerprint/biometric login ## Newest reviews (11 of 57) ### 5/5 — Awesome app! *2015-09-05, version 4.3.1.0* Best app ever for all my banking. Saves me time and super convenient. Also very easy to use. Thanks for a great app!! ### 5/5 — Customer *2015-07-02* Makes banking so much easier than having to navigate the full website online. Saves time. Scanning checks is amazing! ### 5/5 — Love this app! *2014-10-28, version 4.1.1.1* Love this bank & love the app, especially the time it saves depositing checks! ### 5/5 — LBCU *2014-08-15, version 4.1.1.1* I love banking on my mobile app. It is so easy to review my transactions and make transfers. It is also very secure. ### 5/5 — Works great. Check scan deposit is awesome! *2014-07-31, version 4.1.1.1* Very secure and stable. ### 5/5 — Really like this app! *2014-07-05, version 4.1.1.1* Very easy to use. Convenient. Allows me to do everything I need to. Also love the mobile deposit! ### 5/5 — Check deposit *2013-09-20, version 3.3.1.0* Check deposit is very easy. ### 5/5 — Carpenter *2013-08-05, version 3.3.1.0* I'm not a computer person.... Or online person either...OMG it's so easy and saves me so much time . Thank You Liberty Bay ### 5/5 — Love this App *2013-08-03* I can do all my banking from my phone. Because of my schedule I had to hold checks until the weekend to make deposits. Now with this app, I am able to deposit checks as soon as I get them ### 5/5 — Love! *2013-07-15, version 3.3.1.0* Makes banking, especially deposits, so easy! ### 5/5 — LBCU App *2013-07-09, version 3.3.1.0* Love the app but would make my life even easier if I could pay Visa with it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst bank app ever *2021-10-18* They will do app updates on the weekends without warning you. You cannot get any of your information, or make any transfers, anything! I had the worst weekend ever, you don’t realize how much you rely on your bank app/card until liberty bay does another surprise update for the entire weekend… :( I was honestly stuck because of them. ### 2/5 — Title *2018-04-04* Looks nothing what what the pictures look like advertising the app. ### 2/5 — Was good. Can't get back in *2014-03-03* Was annoyed by the way passwords worked, so I removed app. Just tried to use it again, but can't log in without accepting disclosure, which has to be done on website, but the website won't open on my phone, so I'm being forced to go to a real computer before being able to use the app. Seems backward, at the very least. So much for efficiency. May just delete again. ### 2/5 — Deposits *2014-02-06, version 4.0.0.0* Can't deposit checks since the last upgrade. I have uninstalled and reinstalled several times to no avail ### 3/5 — LibertyBay credit union *2018-04-17* All good except I would like to see history of paid bills, my Mac shows history but my I pad app does not. Anyway I can find history? ### 4/5 — Mobile Check Deposit *2020-07-05* Senior citizens, including me, don’t always have the steadiest hands. Result... camera unable to take picture of check, and depositor must tap camera manually. This issue is not the same with other bank cameras, includingSantander. ### 4/5 — Very Easy to Use *2017-01-29* I love this app, I can check my balances quickly, set up bill paying and transfer money all on the fly. Super convenient and easy to use. ### 4/5 — Great functions and convenience! *2015-10-05* Love the ability to move money, deposit checks and check balances on the go. Only suggestion is to allow the password to be stored and also offer the finger scanner as a password like my other financial institution. Overall though, no issues with this app's functionality :) ### 4/5 — Libertybay App *2014-08-09, version 4.1.1.1* Really great!! I use only this app to access my banking information. ### 4/5 — LBCU *2013-02-27, version 3.2.0.0* Easy to use. Great to have with you while on the go. ## Most praised reviews (10 highest-rated) ### 5/5 — STAFF PERFECT! *2026-04-29* Brilliant ### 5/5 — Liberty Bay Is the best. *2022-03-30* As the title says Liberty Bay is the best. Great customer service, excellent rates and pleasant service. ### 5/5 — Personal touch *2021-06-24* Liberty bay makes you feel like your part of a family. The best of both worlds professional atmosphere , yet everyone knows your name . ### 5/5 — Love the app *2021-05-27* It’s very easy to use and I don’t live near any of the banks so it really makes handling money and finances stress less. I will always prefer going to the bank and being assisted by the amazing workers in there but when you can’t get to the bank th app is a life saver ### 5/5 — Easy to use *2020-12-20* It’s easy to use, and it has everything I need. ### 5/5 — Simple to use *2020-04-14* Straightforward but modern look and feel to it. ### 5/5 — Amazing App! *2018-11-21* Amazing app, very helpful and very handy and easy to check. ### 5/5 — Love it! *2017-11-02* I’ve had a liberty bay credit and checking account since the age of 14 thanks to my aunt who is a loyal Liberty Bay banker. This app is very easy to navigate and utilize for the on go necessities that may arise! Great banking app, wish it offered easy ways to communicate with tellers via app. For example maybe through a chat or a phone call. But other than that, can’t think of any complaints. ### 5/5 — . *2017-09-23* Great ### 5/5 — Simple and easy to use *2015-12-31, version 4.6.3.0* Let's you complete many common transactions from your phone. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*