# Liberty FCU Mobile — user reviews > 174 indexed App Store user reviews of Liberty FCU Mobile by Liberty Federal Credit Union, rated 4.81/5 from 13,756 ratings. - Source: https://appshunter.io/ios/app/liberty-fcu-mobile/id727269594/reviews - App overview in markdown: https://appshunter.io/ios/app/liberty-fcu-mobile/id727269594.md - Rating breakdown: 5★ 10,979 · 4★ 804 · 3★ 212 · 2★ 42 · 1★ 173 ## What do users think of Liberty FCU Mobile? Overall sentiment: negative **Pros** - 👍 Helpful tellers - 💰 Great interest rates on savings - 🚀 User-friendly app - 🔒 Secure with facial recognition **Cons** - 🐛 App frequently has technical issues - 💰 Excessive fees (overdraft, etc.) - 🐛 Mobile deposit not working - 🐛 Balance updates are slow **Commonly reported bugs** - App crashes or won't open - Camera not rotating properly for check deposit - Transfers between accounts not working **Most requested features** - Increase mobile deposit limit - Allow credit card payments from external accounts - Improve check deposit process ## Newest reviews (16 of 174) ### 2/5 — Glitches out *2026-08-31, version 2026.4.2.4* It will glitch out during login and not completely login for me to see my accounts two out of three times ### 2/5 — Almost got a 1 star *2026-08-31, version 2026.4.2.4* This app looks good on paper. You can make super easy transfers, see all of your information and transactions, etc. this sounds great until you realize, the app doesn't open. If the transactions weren't so easy then this would be a one star. The app doesn't open half the time. ### 4/5 — Excuse Me Biggit! *2026-08-31, version 2026.4.2.4* Why does this app always kick me out when I try to open it? Do you not want me to know my balance!?😡 ### 2/5 — Buffering *2026-08-15, version 2026.4.2.4* I feel like this app is constantly buffering and barely works so I can see what’s going on. It’s so frustrating! I have it up to date so whyyyy is it still buffering. ### 1/5 — Worst app ever! *2026-08-11, version 2026.4.2.4* It doesn’t function well, is down more than it is up, and each & every time I open it I’m asked to rate it even though I’ve already rated it! It’s constantly glitchy, always has pop up ads that are next to impossible to x out of to see your financial info that this is for! ### 1/5 — Lagging *2026-08-07, version 2026.4.2.4* Lagging and have to sign in multiple times to get it to open. ### 1/5 — App Issues *2026-08-07, version 2026.4.2.4* For the last 2-3 months, my phone makes me enter my password twice in a row just to get the online app to open, and then it never loads when it does. It just gives me a “please wait” icon and never properly loads, so for the last 2-3 months I have been unable to accurately access my online banking. Super frustrating!!!!!!! ### 1/5 — Slow *2026-08-07, version 2026.4.2.4* Takes 20 minutes to load no matter how good your service is. Still have to close and open the app 10 times to see your accounts. ### 1/5 — Slow *2026-08-06, version 2026.4.2.4* The app takes forever to load and is glitchy 90% of the time. ### 1/5 — App has issues *2026-08-04, version 2026.4.2.4* I work nights and anytime I’ve tried logging on at night, it just keeps saying “please wait” while spinning the load symbol. ### 1/5 — Fails to load *2026-08-03, version 2026.4.2.4* I use to think this app was great until the last few months. Lately the app has been slow and fails to load consistently. ### 2/5 — Meh *2026-08-01, version 2026.4.2.4* Crashes on start up anywhere 2-6 times when trying to login in (after Face ID). Also have to restart several times sometimes after successful login because it just spins loading the main screen ### 1/5 — Keep Asking *2026-07-31, version 2026.4.2.4* They keep asking me for a review every time I login so this is my review. The app works fine. The bank is OK although they do act like Fort Knox, which is not necessarily a bad thing, but it is inconvenient. ### 1/5 — Buffers *2026-07-29, version 2026.4.2.4* App keeps trying to open twice, does Face ID two times and then just buffers. I have to force close it and go in again. ### 1/5 — App loads Ads, Not functionality *2026-07-29, version 2026.4.2.4* App has gotten worse. Never had a problem loading a pop up ad, but then crashes after. Keeps bugging me for notifications because…? ### 1/5 — Not good *2026-07-27, version 2026.4.2.4* Can’t get into the app most of the time. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is terrible *2026-08-31, version 2026.4.2.4* This app constantly glitches, says “please wait” and never lets you view individual accounts or just randomly quits. I’ve tried it on cellular and WiFi - happens on both. I’ve deleted and redownloaded. Not many other things I can try. It’s just so bad! Love the bank though! ### 1/5 — Not great *2026-08-31, version 2026.4.2.4* This app never recognizes me with Face ID and this is the only app I have issues with. Every time I log in I have to exit the app and log back in, in order to look at my accounts it’s annoying. ### 1/5 — Never works properly on mobile data works fine on WiFi *2026-08-31, version 2026.4.2.4* The app hasn’t worked right in several months ### 1/5 — App Stalling *2026-08-31, version 2026.4.2.4* The App keeps stalling. I’ve had to close/reopen multiple times to get it to load. I have deleted and redownloaded, still an issue. IOS 26.6.1, 16 Pro. ### 1/5 — Please Wait… *2026-08-26, version 2026.4.2.4* I genuinely could not tell you how often I have seen this message. I have to close out of the app fully and restart it like 3 times if I want it to load on the first go. My Capital One, my Chime, and my Apple Cash all load instantly - except this app. Theres sometimes it won’t even load. It’s genuinely to the point where I’m considering switching banks just because the app just won’t work. I just want to see how much money I have and it doesn’t work. ### 1/5 — Worst app *2026-08-24, version 2026.4.2.4* The app is slow and stalls. Worst app ever ### 1/5 — Frustrated *2026-08-21, version 2026.4.2.4* The app never works. I have to open it and close over and over then MAYBE it will let me on to do my banking. Never had this problem before. It does not matter what Wi-Fi I am on or if I’m using cellular data…it rarely opens. Currently it is scanning my face twice then just tries to load for ages. Please fix this. ### 1/5 — App *2026-08-21, version 2026.4.2.4* App takes for ever to load ### 1/5 — iPhone issues *2026-08-15, version 2026.4.2.4* Keeps crashing on iPhone ### 1/5 — Freeze *2026-08-14, version 2026.4.2.4* Every time I open this app, it gets frozen on the main account screen and says “please wait”. I have to completely exit out of the app two or three times to get it to work each time I use it. ## Most praised reviews (10 highest-rated) ### 5/5 — Great bank! *2026-08-20, version 2026.4.2.4* Liberty FCU is a great place to to business! No BS, fast service and the best rates in town. I will be a customer for life! The app is good too. ### 5/5 — App *2026-08-12, version 2026.4.2.4* Very user friendly!! ### 5/5 — Safe, secure, easy! *2026-08-04, version 2026.4.2.4* This is by far one of the easiest, most user-friendly, intuitive, and safest online banking apps I've ever used. ### 5/5 — Soooooo much better than those stupid other banks! *2026-08-01, version 2026.4.2.4* I’ll never bank with anyone else again. They’re a wonderful company. Incredibly easy to get a hold of and takes care of anything you need them to do for you! ### 5/5 — Stop! *2026-07-06, version 2026.01.01* Stop asking me every time I open the app to review. Love the bank, love the app. But dang! ### 5/5 — Praise *2026-07-03, version 2026.01.01* Best bank ever ### 5/5 — Best Banking *2026-06-30, version 2026.01.01* The Vincennes Branch is the best. Friendly and they care about their customers. Lorie is a great manager. Micheala is very helpful. Love this place ### 5/5 — Easy *2026-06-29, version 2026.01.01* The app is easy to use and has nice features like the credit report. ### 5/5 — Opening app *2026-06-22, version 2026.01.01* It takes me 5 times to get the app to stay open. When I first tap the icon it appears that it is logging in and then it closes out of the app completely. ### 5/5 — All around good app *2026-06-19, version 2026.01.01* Good bank, helpful app. Wonderful place --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*