# Liberty First Mobile Banking — user reviews > 31 indexed App Store user reviews of Liberty First Mobile Banking by Liberty First Credit Union, rated 4.90/5 from 2,643 ratings. - Source: https://appshunter.io/ios/app/liberty-first-mobile-banking/id574847074/reviews - App overview in markdown: https://appshunter.io/ios/app/liberty-first-mobile-banking/id574847074.md - Rating breakdown: 5★ 2,365 · 4★ 225 · 3★ 36 · 2★ 4 · 1★ 13 ## What do users think of Liberty First Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Smooth mobile banking experience - ⭐ Excellent customer service **Cons** - 🐛 Frequent app crashes - 🔒 Overly strict password policy - 🔍 Missing basic features like transaction search **Commonly reported bugs** - Unable to locate user account - Inaccurate account information displayed - Mobile deposit issues **Most requested features** - Mobile check deposit - Ability to transfer between checking and savings - Integration with external accounts ## Newest reviews (11 of 31) ### 3/5 — Lost transfer ability *2025-12-28* I’m no longer able to transfer from checking to savings. Bummer ### 4/5 — Password reset overkill *2024-03-19* I’d give the bank 5 stars but a 90 day password change is way overkill. Even NIST guidance recommends 365 day change unless a compromise has occurred. Not only do I change pwd here, but all my downstream integrations are affected. Someone please make this a more user friendly experience. 90 days is overkill. ### 5/5 — This bank has been nothing but amazing *2023-07-12* I’ve always had difficulties building my credit and getting my life back on track and getting a vehicle….. right out the gate Liberty helped me with a car and at a grate loan rate. They also offered me a great credit card to help build my credit I recommend this bank to friends co workers and family ### 5/5 — Awesome update! *2022-07-14* This update is amazing! It is very well organized and i can access things so much easier than before. It is much quicker and has everything i want on my online banking! ### 5/5 — Update is terrible. *2020-12-05, version 11.0.0* Before I could transfer money to and from an external account with ease. Now there is no way to do this unless it’s a scheduled transfer for a loan. Completely useless to me now. ### 5/5 — New update is excellent *2020-11-02, version 11.0.0* Not going to lie, the older app version was pretty minimal on features. The new 11.x version update is really nice, user friendly and modern. Good work! ### 4/5 — Mobile Banking?? *2020-04-02, version 10.4.5413* I’ve had this app for a couple of months now and I still don’t have the mobile banking option on my app. Also lately it has not been showing recents purchases. ### 4/5 — Mobile Deposits *2019-02-07* I like the consistency between this app and the web version. Everything is in the same place and it works well in the mobile format. 2 things I would like to see: 1) like another reviewer said, it would be nice to see the qualifications for the Kasasa checking and know exactly how many transactions you need to meet them 2) now that mobile deposits are available, it would be nice to be able to use the flash on the camera when capturing check images. ### 4/5 — Same as web service *2016-06-08* This app is pretty much the exact same thing as the web service through a browser. One thing I would like to see added is if the qualifications for the Kasasa checking account has been met, that way I don't have to guess my number of signature transactions at the end of the month. ### 5/5 — Great app! *2014-10-03, version 7.0.1033* Great app for such a small bank. Pretty impressed. ### 4/5 — Great *2013-10-14* This app does everything I expect it to. I would suggest to see the balance in the transactions (like you can on the computer). Those who can't get on need to contact the bank. They can walk you through signing in. I've had NO trouble. ## Most critical reviews (10 lowest-rated) ### 1/5 — App often times just does not work *2020-11-21* Being a financial app it should work better than other apps. Far to often I find myself randomly not able to access the app. Maybe Liberty First should switch to a software solutions company that can provide a reliable product. I utilize several other banks and none have the issues like Liberty First Mobile banking. Why is there no 24hr contact number on the app for customers to identify if there is actually an issue with our accounts vs just another glitch in Liberty Firsts banking software. ### 1/5 — Blows *2013-10-13, version 6.4.1* Didn't recognize my ID please help me out I would like to freaking use this. ### 1/5 — User *2013-03-08, version 6.4.1* JUNK!!! Constantly crashes, inaccurate info on your account. Sometime it show you're old loans and closed accounts, some times it don't. Major problems with this app ### 1/5 — No stars *2013-02-18, version 6.4.1* I would give this no stars if I could. It just says the account can't be located. ### 1/5 — Trash *2013-02-12, version 6.4.1* "User id can not be located". Gave it one star cause there is no 0 star. ### 2/5 — Ok, not the best *2023-09-23* The app is OK, not really the best. I would appreciate if we could transfer money to external accounts, unless I just haven’t figured out how. ### 2/5 — Used to be user friendly *2022-01-08, version 11.0.3* I don’t know what happened, but I used to be able to see a budget function. This was extremely helpful and the user interface used to look far better. I can’t edit the dates on recurring payments, so I can’t make proper house payments. Please fix…. ### 2/5 — Go back to previous version *2021-01-20* Ever since the latest update, this app is just plain bad. You can no longer search transactions or view transaction details. If you want to look at a transaction from 4 months ago, you physically have to scroll to 4 months and look for it that way. The mobile check deposit is also a pain to get to work. It says that I took two pictures of the front and the back of the check when I know that isn’t true. It takes 10 minutes just to deposit one check. At that point I might as well go to the bank and do it in person. Fix this stuff ASAP, these were never problems in the last version. ### 2/5 — Missing basic functions *2020-11-06, version 11.0.0* Previously you could search your transaction history. I don't see any method of doing this in the app. How can such a basic thing be missing? ### 2/5 — Update please *2017-08-20, version 10.0.5201* My app is being very slow or freezing all together. Please update. ## Most praised reviews (10 highest-rated) ### 5/5 — The Best *2026-08-23* I am so happy we decided to move to Lincoln and Liberty First is our primary checking and saving accounts. We depend on the quality, knowledgeable and courteous banking personnel in person or phone helpfulness. ### 5/5 — Intuitive *2026-07-02* Very easy to use and the support chat is prompt which was very helpful when traveling ### 5/5 — Great Place to Bank *2026-06-02* I’ve been banking with LFCU since 2006, when I moved to Lincoln. They’ve got great interest rates on deposits and their service is exceptional. I continued to bank with them after I moved out of Nebraska because of their interest rates. I am also impressed with their security. They notice suspicious activity on my debit and credit cards quickly and text or call me immediately. ### 5/5 — The best banking app in America *2026-05-25* Friendly very easy to set up not only that my bank employees very nice an go 1 step above safety measures an making you feel welcomed back every time ### 5/5 — Remote deposit *2026-05-21* So convenient and easy to use. ### 5/5 — Update services *2026-02-26* I wish we could use Zell or Venmo with our service ### 5/5 — Best customer service *2024-02-07* Our bank is the very best of the best. eBanking is so easy, but if you have a problem, just call them! ### 5/5 — Top Banking *2024-01-24* Liberty First is first rate in mobile banking keep up the good work! ### 5/5 — Must have app *2023-10-25* Liberty First Credit Union is an awesome credit union, and I really enjoy using this app. It’s easy to use and provides all my banking info on my iPhone. If you use a Liberty First debit or credit card, download the Card Valet app to get alerts and set limits. ### 5/5 — Check deposits *2023-08-05* I would like to be able to deposit checks on the apps. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*