# Liberty Home Guard — Home Warranty > Home warranty management app for homeowners and service technicians. (iPhone/iPad app by Liberty Home Guard LLC.) - Source: https://appshunter.io/ios/app/liberty-home-guard/id1631964576 (this page in markdown: same URL + `.md`) - Developer: [Liberty Home Guard LLC](https://appshunter.io/developer/1631964578) - Category: Business - Price: Free - Rating: 4.10/5 from 242 App Store ratings · 71 written reviews indexed - Age rating: 17+ - Requires: iOS 26.0 · 177 MB - Languages: American English - Released: 2023-08-16 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/liberty-home-guard/id1631964576/reviews.md ## What is Liberty Home Guard? Introducing the Liberty Home Guard Mobile App – the all-in-one platform designed to streamline the home warranty experience for both homeowners and service technicians. Whether you're a homeowner managing your warranty coverage or a technician handling service requests, the Liberty Home Guard app puts everything you need right at your fingertips with an intuitive and user-friendly interface. For Homeowners: Take control of your home warranty and enjoy seamless access to essential tools and information: ● File and Track Claims: Submit new claims and stay updated on their progress in real time. View current and past claim details easily. ● Manage Payments: View your payment history, update payment methods, and make secure payments toward any outstanding balances. ● Schedule Service Appointments: Book service visits based on your availability and receive confirmations and updates directly through the app. ● Stay Informed: Get timely push notifications about upcoming service appointments, policy renewals, and important account updates. ● Helpful Resources: Browse a library of informative articles and videos to help you troubleshoot common household issues and perform preventative maintenance. For Technicians: Streamline your day-to-day operations with features built for efficiency and mobility: ● Dashboard Overview: Stay organized with a clear view of upcoming jobs, assigned work orders, and your daily schedule—all in one place. ● Work Order Management: Easily document job progress, add service details, upload required information, and finalize work orders directly in the app. ● Payment Center: Track and manage payments for completed jobs, and process transactions conveniently while on-site. ● Service Requests: View and accept new service requests based on your location and availability, helping you maximize your productivity. Whether you're protecting your home or providing expert service, the Liberty Home Guard Mobile App is your trusted companion—bringing efficiency, organization, and convenience to every step of the home warranty process. Download today and experience a smarter way to manage your home warranty journey. ## Key features - File and track home warranty claims - Manage payments and payment methods - Schedule and confirm service appointments - View job dashboard and work orders - Document job progress and finalize work orders - Access helpful home maintenance resources ## What do users think of Liberty Home Guard? Overall sentiment: negative **Pros** - 👍 User-friendly and easy to navigate interface - 🚀 Quick and simple claim filing process - 📱 Convenient mobile app for managing claims - ✅ Responsive customer service (when available) - 💳 Easy payment and status tracking features - 🎨 Clean, intuitive dashboard design **Cons** - 🐛 App crashes and requires constant reinstallation - ⏱️ Extremely slow claim processing and service scheduling - 🚫 Frequent claim denials and coverage limitations - 😤 Poor communication and unresponsive support - 🔧 Unreliable contractor/technician no-shows - 💰 High service call fees and lowball repair estimates - 📋 Misleading fine print and hidden coverage restrictions - 🤥 Dishonest escalation claims and false promises - ❌ Subpar replacement parts quality - ⚠️ Dangerous service failures (heat emergencies) **Commonly reported bugs** - White screen on app launch requiring reinstallation - App fails to open on iOS 18.1.1 and newer versions - Upgrade prompt loop with no actual upgrade available - Login confirmation code button non-functional - Service request status not updating in real-time - Non-clickable links and buttons throughout app - App requires constant re-login and tutorial repetition - App freezes during claim submission - Incompatibility with latest iOS versions **Most requested features** - Real-time status notifications for claims - Clickable phone numbers in app for customer service - Automatic app update functionality - Offline access to policy documents - Direct contractor communication without delays ## Recent user reviews (10 of 71) All indexed reviews: https://appshunter.io/ios/app/liberty-home-guard/id1631964576/reviews.md ### 5/5 — Easy to use *2026-08-14, version 91.0* Easy to use. And you don't have to log in on a browser. ### 1/5 — Avoid this company & app at all costs *2026-08-10, version 91.0* Truly terrible company with a borderline useless app. They send second rate techs who know very little and communicate even less, all while charging you fees every step of the way - horrible. ### 1/5 — Also having issues as a technician *2026-07-26, version 87.0* You’re thinking in 2026 they would figure out how to have an app that works properly ### 5/5 — LHG is trying to improve *2026-07-21* I had a really bad experience with a specific claim. I posted a review on AppStore. Hoping that if the leadership does care about Rating and customer feedback they will one day reach out to me. Well that actually happened and one of the senior director called me and tried to resolve the matter amicably. I hope they really improve their ways of working and I definitely think it will help them with overall business. It will also change people’s general perspective of the towards an industry which is quite negative right now. So yeah I would again recommend this company for home insurance and will keep the App Store community updated if anything changes. ### 1/5 — The App Is as Awful as the Warranty *2026-07-16* The app has to be updated every time we open it. It’s a minor nuisance compared to the atrocity that is this dishonest company. We’ve submitted reports everywhere possible to no avail— after dumping thousands of dollars, we can’t so much as get a response from the company after submitting our claim and having the technician come out. I’ve spent close to 8 hours on the phone (between June 9-July 16) simply trying to find a resolution for a simple issue of a garage door motor. Please please reconsider investing in this company. The sales people are responsible dive, BUT ALL RESPONSIVENESS ENDS AFTER YOU SIGN THE CONTRACT. This is such a frustrating scam and so far the WORST decision we have made as home owners. ### 1/5 — Scam *2026-07-01* Read the reviews. Note that the positive ones are generic but the negative ones are specific in all the ways you can expect this company to screw you. I’m still waiting a week now for a decision on a repair that consists of two $50 parts. Do NOT use this company. Their app only gives general info. And if you call they will not allow you to speak to the service department who makes the decisions on repairs. Was told they have no direct line. ### 1/5 — Terrible! *2026-06-18* First time using them and it’s an absolute nightmare. $150 just to initiate the claim - that doesn’t go towards anything. Received a call from LGH almost a week later that in order for the technician to come out and replace the broken part it’s going to be an additional $194 for the install. Now mind you, the technician said he was ordering the part so I think things are being taken care and it turns out the part hasn’t even been ordered yet. Now I have the part but it’s mission impossible to get the technician to come back and when I finally get him on the phone, he doesn’t even know why Liberty charged additional money for the part install. So maybe 2 weeks from the time this all started we might have the stove top repaired… or maybe not because the technician can’t definitively confirm a day or window of time to come back. Fantastic. Out almost $350, parts in hand and still have a broken stove. ### 4/5 — Great but chat don’t work *2026-06-05* The information part is good but the chat part doesn’t work. I’ve tried on multiple occasions to start a chat but to no avail. ### 1/5 — Fraud *2026-06-04, version 76.0* Bought to cover things breaking - water heater, AC compressor, dishwasher. Anything over a couple hundred bucks they’d delay for weeks or months and offer a 10-20% pay out. Worthless. ### 2/5 — Update *2026-05-15, version 67.0* Can us now because it requires you to have apple up date 26.6 o egg more which older phones don’t not support Try hiss as sucks yo fill out a service now you have to call in Fix it so I can use it like always on my iPhone 11 ## Frequently asked questions about Liberty Home Guard ### What does the Liberty Home Guard app do? The Liberty Home Guard app is designed to streamline the home warranty experience for both homeowners and service technicians. It allows homeowners to file and track claims, manage payments, and schedule service appointments. Technicians can view their dashboard, manage work orders, and track payments for completed jobs. ### What are the key features for homeowners? For homeowners, key features include the ability to file and track claims in real-time, manage payments and update payment methods, schedule service appointments based on availability, and receive push notifications for important updates. It also provides access to helpful resources for troubleshooting and preventative maintenance. ### What are the key features for service technicians? Service technicians benefit from a dashboard overview of upcoming jobs and work orders, efficient work order management including documenting progress and uploading information, a payment center to track and manage job payments, and the ability to view and accept new service requests. ### Is the Liberty Home Guard app free to use? Based on the provided information, the app is offered for free. There are no mentions of subscription fees, in-app purchases, or advertisements, indicating it is a complimentary tool for users of the home warranty service. ### Who is this app intended for? This app is intended for individuals who have a home warranty policy managed through Liberty Home Guard. This includes homeowners who need to manage their coverage and service requests, as well as independent service technicians who work with the company to fulfill those requests. ## Version history (last 5 releases) ### 92.0 — 2026-09-01 - Claim filing process enhancements. - UI/UX Improvements. ### 91.0 — 2026-08-10 - Added Technician Signing prompt for new technician packet - UI/UX Improvements - Minor bug fixes ### 90.0 — 2026-08-04 - Service Request enhancements for Technician Portal. - True login timestamp capture for Technician - Minor bug fixes - UI/UX Improvements ### 89.0 — 2026-08-01 - Minor bug fixes - UI/UX Improvements ### 88.0 — 2026-07-28 - Introduced Multi-property feature in CUPO - Introduction of Claim Documents in Claim details - Push Notification for Technician Portal - Claim Details enhancements. - Minor bug fixes - UI/UX Improvement ## Apps similar to Liberty Home Guard | App | Rating | Price | Category | | --- | --- | --- | --- | | [ServicePlus Home Warranty](https://appshunter.io/ios/app/serviceplus-home-warranty/id6478707507) | 3.7 (9) | Free | Business | | [Rely Home](https://appshunter.io/ios/app/rely-home/id6737700800) | 3.5 (91) | Free | Business | | [CinchPro](https://appshunter.io/ios/app/cinchpro/id6639617070) | 3.3 (14) | Free | Business | | [Select Home Warranty](https://appshunter.io/ios/app/select-home-warranty/id6503990222) | 2.8 (25) | Free | Business | | [Frontdoor Pro ProApp](https://appshunter.io/ios/app/frontdoor-pro-proapp/id1075687300) | 3.1 (68) | Free | Business | ## Related topics [liberty home guard](https://appshunter.io/ios/topics/liberty-home-guard) · [entitle guard](https://appshunter.io/ios/topics/entitle-guard) · [allstate home insurance](https://appshunter.io/ios/topics/allstate-home-insurance) · [first american home warranty](https://appshunter.io/ios/topics/first-american-home-warranty) · [total warranty services](https://appshunter.io/ios/topics/total-warranty-services) · [tarrant home warranty services](https://appshunter.io/ios/topics/tarrant-home-warranty-services) · [home warranty](https://appshunter.io/ios/topics/home-warranty) · [service plus home warranty](https://appshunter.io/ios/topics/service-plus-home-warranty) · [blue ribbon home](https://appshunter.io/ios/topics/blue-ribbon-home) · [american standard home service](https://appshunter.io/ios/topics/american-standard-home-service) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*