# Libratone — user reviews > 169 indexed App Store user reviews of Libratone by Little Bird Co., Ltd, rated 2.20/5 from 192 ratings. - Source: https://appshunter.io/ios/app/libratone/id461374277/reviews - App overview in markdown: https://appshunter.io/ios/app/libratone/id461374277.md - Rating breakdown: 5★ 38 · 4★ 12 · 3★ 12 · 2★ 27 · 1★ 103 ## What do users think of Libratone? Overall sentiment: negative **Pros** - 👍 Great sound quality - 🚀 Speakers work well when connected - 💡 Useful features like stereo pairing **Cons** - 🐛 App is buggy and unreliable - 🔒 Forced to login/create account - 🔋 Battery level indicator inaccurate - 🔍 Difficult to set up and configure **Commonly reported bugs** - App frequently crashes or fails to detect speakers - Speakers randomly disconnect or lose WiFi connection - Issues with firmware updates and compatibility **Most requested features** - Add custom EQ settings - Improve app stability and reliability - Restore battery percentage display - Allow speaker control without app ## Newest reviews (15 of 169) ### 2/5 — Latest Updates Crash on Startup *2026-03-14, version 6.1.6* App is fine when works but recently unusable as crashes on startup ( iPhone 17 latest iOS ). Filed a support ticket but no response, please fix ### 1/5 — Bad App! *2023-09-04, version 6.0.0* I had the speakers for a long time. The app is so clumsy. If you have 2 speakers and you want to control the volume and settings of each one are just too many steps. Presently the Aapp just crashes at the start. So you can never access it. The worst part is that there is no other way to control the speakers, but to use the app. And since it crashes, well, I can't use my speakers anymore. When it worked it was soon difficult to sink them in stereo mode and control each independent volume. ### 1/5 — Zipp 2 no longer able to connect to BBC Radio stations *2023-07-21, version 5.4.4* App was always a little cumbersome, but needs a real overhaul for users in the UK as you can’t connect directly to BBC radio stations. ### 1/5 — Awful app *2023-06-28, version 5.4.2* App needs a total redo, can’t even log in to manage devices ### 1/5 — Literally, a trash *2023-05-31, version 5.4.1* Waste an hour on the app Just a crazy app. Destroy the experience. ### 1/5 — Epic fail from the start *2023-05-20, version 5.4.0* The app worked fine on my iPhone XS and 6S. Now on 14 Pro, iOS 16.4. Installed the update and opened the app. “Please login to access your products.” (Note to Libratone: that should be “Please log in,” not “Please login.” The word login, or log-in, is an adjective modifying a noun, as in “The login page is here.” In the sentence above, it should be “Please log in” — here, “log” is a verb and “in” is an adverb modifying the verb.) I tried to log in. Entered userid and password. Tapped the link for “Read and agree to terms and conditions”. Got “500 - Internal server error”. So I have lost access to my spaces because a coding error is blocking me from logging into my account. Version is 5.4.0-5400. Please fix this so we can log in and use the app. ### 1/5 — great hardware, poor software *2023-04-12, version 5.4.0* speakers sound amazing, getting them to pair in stereo is hit or miss ### 1/5 — Another failure *2022-12-02* Every time Libratone updates the app, or Apple updates iOS or I need to change the wifi password or stations I get the same problem. The app won’t allow me to add my ZIPP MINI. My iPad can find it and connect as an airplay speaker - but I cannot add the speaker to the app to change the wifi password or manage my favourite stations. I try switch off, I try delete the app and re-install - then I have to email Libratone, they apologise and check things out and a few days later (if I’m lucky) they fix something. This is easily the sixth or seventh time I’ve had to go through this nonsense. If I hadn’t spent good money on the speaker - and if it wasn’t a great speaker when it works - I would never be a customer again. ### 4/5 — Poor may be fixed *2022-10-16, version 5.3.8* Left a one star review as app failed to see zip and loop speakers after update and re configuration, but last update appears to work instantly without config or login So happy at moment, and probably will not update any more ### 1/5 — Force login *2022-08-06, version 5.3.5* No login, no EQ. If you see this, don’t even buy their products. ### 1/5 — Mostly unusable *2022-07-07, version 5.3.4* Unfortunately another bad review for this app. Headphones (track+) work really well. But this apps constant demands to login then inability to actually detect the headphones while they are connected to Bluetooth means configuring them is next to impossible. Really does no-one from Libratone even do basic QA testing? ### 1/5 — Still the worst app on my phone *2022-06-05, version 5.3.4* I wrote a review a couple of months ago about how bad this app is, after trying to use it again this morning I felt I had to come back and just once again express my frustration with how bad this app is. Great speaker, but this app can make a grown man cry! ### 1/5 — Have to give them an email address to do anything in this app, what garbage. *2022-04-07, version 5.3.2* I should not have to give you my email to use this app. Ridiculous. ### 1/5 — Can't sign up because app won't connect to server *2022-03-21, version 5.3.1* I just keep getting a "Please connect to the internet" error message when I try to sign up, and I'm definitely connected to the web. I assume the servers are down, and I have no clue how long that's been an issue. ### 1/5 — 不尊重用户 *2022-01-25* 不知道什么时候升的级，之前注册的账号直接不存在，重新注册后添加不上设备，各种重启格式化都不好用，导致设备无法连接新的Wi-Fi，只能蓝牙，我就想问能不能对老用户有点尊重，删账号也没有通知直接删，体验感非常不好 ## Most critical reviews (10 lowest-rated) ### 1/5 — App horrible *2026-02-08, version 6.1.4* Still cant connect to app ### 1/5 — Libratone speakers don’t work *2025-11-26, version 6.1.4* I was an early doctor and bought the lounge speaker long ago. I also bought the live and the zip shortly after. The lounge worked fine in the beginning, but I keep having problems connecting it. The live speaker works on and off speaker is now useless. It is impossible to add it and I have this fancy fur clad little thing that is completely useless now. Stay far away from this brand. I have never heard of or encountered myself a worse operating system ### 1/5 — App not great *2025-11-04, version 6.1.4* I’ve had my Zipp mini for years, I love it, the sound is fantastic. But I can no longer use the internet radio stations that I saved, they no longer work in the App. I have to use Bluetooth but it frequently disconnects. ### 1/5 — Lost my favourite radio station *2025-07-15, version 6.1.3* I’m really not happy with the last two weeks of updates. Crashing after some updates. Pretending it is vTuner’s problem (my station is on their site) and still lost my favourite. I have to fight for these connections every year when there is a update. My ZippMini cost a lot of money, is wonderful when it works - but the app updates are terrible! ### 1/5 — Useless *2025-01-26, version 6.1.0* Useless app. Won’t link to the speaker. So unable to perform needed firmware updates. And no alternative methods available. ### 1/5 — Internet radio has died *2025-01-23, version 6.1.0* The app suddenly does not load any internet radio stations, these are no longer smart speakers ### 1/5 — Absolutely awful *2025-01-19, version 6.1.0* Endless issues with this App. Suddenly lost ability to connect to internet radio stations (loads of other people reported same issue today). Endless issues failing to connect to WiFi. I will never buy another Libratone device because the App that controls them is so utterly awful. Bravo Libratone. ### 1/5 — App demands location for no good reason *2024-11-21, version 6.0.8* I had to grant access to even use this HEADPHONE APP. RIDICULOUS. ### 1/5 — Dog dirt *2024-06-14, version 6.0.7* Hey Libratone, how about some investment in making sure your existing customers can use your products? ### 1/5 — Abysmally bad *2024-04-26, version 6.0.6* I own a Zipp and two Zipp 2 speakers and all I can say is the app is getting worse and worse. Libratone, please pay attention: you’ve been around for many years and have lots of fans like myself, who would enjoy a good quality product from an independent manufacturer that is not behind the walled gardens of bigger corporations who only use music and audio equipment to create dependence on their other products and services. But… This app is absolutely terrible. There is no point listing all the ways it doesn’t work, because after so many years it is way past the point of bug fixing. You need to replace the entire development team with a more competent one and rewrite all the software from scratch. It’s the only way to save this potentially wonderful product before users abandon you. I still have faith. ## Most praised reviews (10 highest-rated) ### 5/5 — 非常好用 *2024-12-19, version 6.1.0* 增加了骑行版的一些功能 ### 5/5 — Zip is great *2023-01-06, version 5.3.9* I’m not sure why there are so many bad reviews I’ve had my zip for a few years now and not had a problem. I use it in the kitchen to listen to radio or stream music and it’s great, music quality very good. Better than getting device that listens in 😃 ### 5/5 — 增加多设备自动切换 *2022-09-01* 多设备切换功能不错，就是需要手动，希望能支持多设备自动无缝切换。有过一款挂耳式的多设备无缝切换的体验，至今未找到同类真无线，目前小鸟算是最接近的 ### 5/5 — 能不能做苹果的小组件 *2022-06-13* 因为不会每天关注电量，每次到没电了才发现，要是有个小组件放在首页，可以随时查看电量就好了！ ### 5/5 — getting there guys *2022-04-23, version 5.3.3* i LOVE my left right stereo feature updates are working keep it up plz ### 5/5 — Great App! *2021-10-23, version 5.1.0* This app is absolutely brilliant. I own the Libratone Zipp 2 (which i believe is the flagship model) and it is absolutely superb with amazing sound quality - 2 passive radiators, 1 woofer and 1 tweeter (woofer and tweeter 360 degrees). the app is useful for setting presets using as the media controller/remote and setting the EQ, along with pairing up with other libratone speakers. highly recommend the speakers! ### 5/5 — Wonderful *2020-05-09, version 4.9.6* Excellent app, amazing set of options including EQ settings. Really well designed and beautiful looking app. (much much better than Sonos!) ### 5/5 — Absolutely fine *2019-11-01, version 4.9.1* Love my new Air+ earphones and the app is great Some negative, whiny people out there. ### 5/5 — 耳机丢失 *2019-09-27* 为什么这个品牌耳机没有定位，或者查找最后一次使用的定位！好难过！希望能有个方法能找到.毕竟没有开机.很难找的 ### 5/5 — 评论 *2019-04-22* 不知道为什么开机键不好用了 开关机全靠运气 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*