# LiDAR Room Scanner: Floor Plan — user reviews > 80 indexed App Store user reviews of LiDAR Room Scanner by PaoApps, rated 4.50/5 from 161 ratings. - Source: https://appshunter.io/ios/app/lidar-room-scanner-floor-plan/id6748127609/reviews - App overview in markdown: https://appshunter.io/ios/app/lidar-room-scanner-floor-plan/id6748127609.md - Rating breakdown: 5★ 134 · 4★ 8 · 3★ 2 · 2★ 1 · 1★ 16 ## Newest reviews (10 of 80) ### 3/5 — Not great. *2026-08-11* I mean, as far as scanners go it was fairly accurate, but would not accurately follow two wall planes into a corner no matter how much i tried to force it to see the ceiling and both walls, or the floor and both walls. It has trouble in low light situations and you can’t edit the measurements once you’ve created the room. It doesn’t save the point cloud, and export options aren’t clear. **Developer response:** Hi! Thank you so much for the detailed feedback 🙏 We really appreciate you taking the time to share your experience — it's genuinely helpful for our team as we keep working on improving accuracy and usability. If you'd like to share more details, feel free to reach out via Settings → Support 💬 ### 2/5 — Billed at Beginning of Free Trail *2026-07-30* Was trying out the app and when I looked at options for the subscriptions I selected the free trail option. It appears above the ‘most popular’ annual option. It asked for payment information to start the subscription at the end of the free trail but it debited my card straight away. It even said ‘start free trail’ before hand and when the yearly subscription was starting from. It a shame because I thought it was a good app but was more expensive than others that offered similar features, but have lost total trust in this as this was a billing error **Developer response:** Hi! We're really sorry to hear about this experience 🙏 All subscription billing is handled directly by Apple, so we don't have access to charges on our side. In some cases what appears as a charge right away is actually a temporary authorization hold that's released before the trial ends — but if it turned out to be an actual charge, you can request a refund directly through Apple at reportaproblem.apple.com. If you'd like us to help look into things further, please reach out via Settings → Support 💬 ### 1/5 — Bereits gekauft - deaktiviert? *2026-05-19* Habe die App in einer Aktion fest erworben. "Aus Versehen" ist nun der Button "bereits gekauft" nicht mehr funktionstüchtig. Ein Schelm wer böses dabei denkt. Die App ist damit nicht mehr nutzbar -> 1 Stern. **Developer response:** Vielen Dank für Ihren Hinweis — das tut uns sehr leid! Wir können nachvollziehen, wie frustrierend das sein muss, besonders nach einem Kauf. Wir sind überrascht von diesem Problem und möchten es so schnell wie möglich klären. Bitte kontaktieren Sie uns umgehend über Settings → Support, damit wir uns darum kümmern können! 🙏 ### 1/5 — Scam *2026-05-13* The worst , beware of this **Developer response:** We're sorry to hear you had a negative experience! We'd love to understand what went wrong — please reach out to us via Settings → Support and we'll do our best to help! 🙏 ### 1/5 — Horrible app *2026-05-06* very difficult to use and none of the dimensions and walls came out right plus I found out I'm being charged a monthly fee and now I have to get it off my credit card **Developer response:** We're sorry to hear about your experience! For any subscription or billing concerns, please reach out to Apple directly through your Apple account in the App Store — they handle all subscription charges. As for the scanning issues, we'd love to help you get better results — feel free to contact us via Settings → Support! 🙏 ### 1/5 — Please respond to my refund request *2026-05-05* I purchased this app and it was not clearly communicated that it would not work on my model of iPhone which is very recent but not a Pro. I straight away let them know and they have not responded to 3 email requests to refund my subscription payment. **Developer response:** We're truly sorry for the inconvenience and for not getting back to you sooner! Please note that subscription refunds are handled directly by Apple and can be requested through your Apple account in the App Store. If you need any further assistance, please reach out to us via Settings → Support and we'll do our best to help! 🙏 ### 1/5 — Disappointed *2026-04-24* So firstly, the special offer £14.99 doesn’t appear as an option to buy. Secondly, I’ve done a room scan, it’s got windows and doors, but when you look at the file the distance of the windows or doors from a corner are missing. As are the height from floor of windows. I’ve paid the £29.99 but this is going to cost me more as I need to revisit the unit to take these measurements. My own fault, glanced at the file and looked ok but beware. Also it doesn’t like stairs, and the lidar is a bit slow compared to other software I’ve used. Additionally you don’t appear to be able to create the file on your phone, share to iCloud and open on your iPad? Bit odd not being able to import. **Developer response:** Thank you for the detailed feedback — we're truly sorry to hear about all the issues you've encountered, especially given the cost involved. We take every point seriously and will pass this on to our team. Please reach out to us via Settings → Support so we can look into each issue individually and do our best to help. We appreciate your patience! 🙏 ### 4/5 — First use *2026-04-04* Excellent works brilliantly **Developer response:** Thank you for the great review! We're thrilled that our app is working brilliantly for you. We hope it continues to be a useful tool for you! 🙌 ### 5/5 — Best ever Surveyors Tool *2026-03-11, version 1.5.0* Truly remarkable app, as a The I can walk around the building New and Old cluttered or not. I get an accurate floor plan and ceiling height. Awesome. ### 5/5 — Top Tool *2026-03-04* Sehr praktische App. Absolut einfach zu bedienen und superschnelle Ermittlung. Empfehlenswert. **Developer response:** Vielen Dank für Ihre wunderbare Bewertung! ⭐️ Wir freuen uns sehr, dass Sie die App als praktisch, einfach zu bedienen und schnell empfinden. Solches Feedback motiviert uns wirklich, LiDAR Plan weiter zu verbessern. Wir hoffen, dass die App Ihnen auch weiterhin eine hilfreiche Unterstützung in Ihrer Arbeit sein wird! ## Most critical reviews (10 lowest-rated) ### 1/5 — Charged for free trial *2026-08-23* Hi, I have the same issue reported by other users, I wanted to try out the app so agreed to the free trial and was immediately charged the full annual subscription. Apple have initially denied the refund! Unbelievable. **Developer response:** Hi! Thank you for reaching out, and we're really sorry to hear this happened 🙏 Our team is currently investigating this issue. Please reach out to us via Settings → Support so we can look into your case personally and help resolve this for you 💬 ### 1/5 — Messung schlecht *2026-08-18* Geld wurde abgebucht ob ich Testversion ausgewählt habe. Wäre nicht so schlimm wenn nicht die Messungen teilweise über 25% von der Realität abweichen. Hab alles Probiert, näher mit der Kamera ran, weiter weg immer starke Abweichungen. Kann die App nicht empfehlen **Developer response:** Hallo! Vielen Dank für Ihr Feedback und es tut uns wirklich leid, dass die Erfahrung mit der App so enttäuschend war 🙏 Was die Abbuchung betrifft — alle Transaktionen werden direkt über Apple abgewickelt. Bitte kontaktieren Sie uns über Settings → Support, damit wir Ihnen weiterhelfen können. Was die Messgenauigkeit angeht, arbeiten wir ständig daran, diese zu verbessern, und Ihr Feedback hilft uns dabei sehr 💬 ### 1/5 — Can’t try without signing up for trial *2026-08-12* Can’t try without signing up for trial **Developer response:** Hi! Thanks for the feedback 🙏 The free trial is actually designed exactly for that — it lets you explore all the features without being charged upfront. If you have any questions about how the trial works or need any help, feel free to reach out via Settings → Support 💬 ### 1/5 — SCAM! Do not use their trial! They charge for the year immediately! *2026-08-04* DO NOT USE THEIR TRIAL! It says 7 days free trial but it charges you immediately for the year! Then they tell you to request the refund from Apple. What a joke! Use magicplan - they offer the same service, but better and free. **Developer response:** Hi! We're really sorry to hear about this experience, and we completely understand how frustrating this must be 🙏 This kind of billing behavior is genuinely surprising for us too, as our trial is set up as a standard 7-day free trial with billing only after it ends. All subscription payments are processed directly by Apple, so in most cases an immediate charge is actually a temporary authorization hold that's released before the trial ends. If it turned out to be a real charge, a refund can be requested through Apple at reportaproblem.apple.com. We'd really like to help look into this — please reach out via Settings → Support so we can assist you further 💬 ### 1/5 — Terrible customer service *2026-06-28* Purchased £49 plan by mistake but won’t issue a refund **Developer response:** We're sorry to hear about your experience! Please note that subscription refunds are handled directly by Apple — you can submit a refund request through your Apple account in the App Store. If you need any further assistance, feel free to reach out via Settings → Support. 🙏 ### 1/5 — Horrible *2026-06-25* Said it was free for 7 days and charged me $31.00 hours after downloading app. **Developer response:** We're sorry to hear about the unexpected charge! We'd love to look into this case more closely — please reach out to us via Settings → Support and we'll do our best to help! 🙏 ### 1/5 — App is always crashing when opening *2026-06-22* Ever time I try to open the app it crashes **Developer response:** We're sorry to hear you're experiencing this issue. Our team is already looking into it, and to help us investigate further, please reach out via Settings → Support with more details. 🙏 ### 1/5 — Lost all files and can’t save anymore *2026-06-17* I used this app for a lot of my personal projects but a few weeks ago, I found no files in the dashboard. And when I try to scan anything, it gives me an error saying “manifest.json couldn’t be opened”. **Developer response:** We're truly sorry to hear you lost your files! We're continuously working on improving the app's stability and would love to look into your specific case. Please reach out to us via Settings → Support with more details and we'll do our best to help! 🙏 ### 1/5 — Horrible can’t use at all *2026-06-13* Horrible just pay for nothing **Developer response:** We're sorry to hear about your experience! Please reach out to us via Settings → Support so we can look into this and help you get started. We'd love to make it right! 🙏 ### 1/5 — Erkennt beim Scan teilweise falsche kannten *2026-06-10* Erkennt beim scannen falsche Kanten oder Fenster nicht. Wenn diese mal falsch gescannt wurden im livemodus schafft die App es nicht die richtige Kante zu finden **Developer response:** Vielen Dank für Ihr Feedback! Die Scanqualität kann von verschiedenen Faktoren abhängen, wie z.B. Lichtverhältnisse, Oberflächenbeschaffenheit oder die Scangeschwindigkeit. Um das Problem besser zu verstehen, kontaktieren Sie uns bitte über Settings → Support — wir helfen Ihnen gerne weiter! 🙏 ## Most praised reviews (10 highest-rated) ### 5/5 — Starkes Tool für Jedermann *2026-07-29* Super leicht zu benutzen und überraschend genau. **Developer response:** Vielen Dank für die tollen 5 Sterne! 😊 Es freut uns riesig, dass dir die App so leicht von der Hand geht und dich mit ihrer Genauigkeit überzeugt. Bei Fragen oder Wünschen sind wir jederzeit über Einstellungen → Support für dich da! 📐✨ ### 5/5 — Top. Melhor que isso *2026-07-13* Gostei muito dessa escaner. Facilita muito. Simples operações. Uma mão na roda. Pra nós técnicos. **Developer response:** Muito obrigado pelo seu comentário! 😊 Ficamos felizes em saber que você gostou do app — com o uso, ficará cada vez mais fácil! Estamos aqui caso precise de ajuda. ### 5/5 — Works seamlessly. *2026-06-12* Works seamlessly **Developer response:** Thank you so much for the kind words! 🙌 We work hard to make LiDAR Plan as smooth and reliable as possible, so it's great to hear it's delivering for you. We hope it continues to be a valuable tool for all your projects! ✨ ### 5/5 — Best 3D LiDAR app. Period. *2026-06-03* Tried several today, including the big names. Stumbled upon this one and my mind is blown. It’s so simple to use, easy to navigate the app, and the floor plans look professional. It’s very accurate as well. I already know I will be a lifelong customer. Already subscribed for a year. I work for a large fire department and mainly will use this to calculate occupant loads for various buildings. I will be recommending this app to all the fire officers. Hopefully the department will use this app as the standard and move away from pen and paper. 10/10! **Developer response:** Wow, thank you so much for this incredible review — it truly made our day! 🤩🙌 We're absolutely thrilled that LiDAR Plan stood out among the competition and that the floor plans are meeting your professional standards. Helping a fire department move away from pen and paper is exactly the kind of impact we hope to make! 🚒📐 We're honored to have you as a lifelong customer and can't wait to support you and your team. Thank you for spreading the word — it means the world to us! 🔥✨ ### 5/5 — Excellent *2026-05-02* Hyper pratique à l’usage, quand on l’a essayé on ne s’en passe plus. **Developer response:** Merci beaucoup pour ce superbe avis ! 🤩 Nous sommes ravis que l'application vous soit si utile. Nous espérons qu'elle continuera à vous faciliter la vie au quotidien ! 🙌✨ ### 5/5 — Measure *2026-04-19* Once you get the hang of this it’s amazing !!! **Developer response:** Thank you for the great review! We're so glad you're enjoying it — the learning curve is worth it! 😊 We hope it continues to make your measuring and planning work easier. More great features are on the way! 🙌 ### 5/5 — Exceptional *2026-04-15* This app is so accurate measuring entire spaces able to determine doors windows and it considers ancillary items, just amazing. What would take two people all day I did accurately in 30 minutes **Developer response:** Thank you so much for the wonderful review! It's amazing to hear that what used to take two people all day now takes you just 30 minutes — that's exactly what we built LiDAR Plan for. We hope it continues to make your work easier! 🙌 ### 5/5 — schneller helfer *2026-03-22* zur vorefassung der massenermittlung völlig dienlich **Developer response:** Vielen Dank für Ihr tolles Feedback! 🙏 Es freut uns sehr, dass die App bei der Massenermittlung hilfreich ist! Bei Fragen oder Anregungen stehen wir jederzeit zur Verfügung 😊 ### 5/5 — LIDAR sensor *2026-03-22* Good 👍 **Developer response:** Thank you so much! 🙏 We're glad you're enjoying the app! If you ever have any suggestions, we'd love to hear them 😊 ### 5/5 — Plan étages *2026-03-18* Top **Developer response:** Merci beaucoup pour votre avis ! 🙏 Nous sommes ravis que l'application vous soit utile. Nous espérons qu'elle continuera à vous faciliter la vie ! 😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*