# Lidl Plus — user reviews > 292 indexed App Store user reviews of Lidl Plus by Lidl Digital International GmbH & Co. KG, rated 4.30/5 from 2,166 ratings. - Source: https://appshunter.io/ios/app/lidl-plus/id1238611143/reviews - App overview in markdown: https://appshunter.io/ios/app/lidl-plus/id1238611143.md - Rating breakdown: 5★ 1,580 · 4★ 198 · 3★ 102 · 2★ 57 · 1★ 229 ## Newest reviews (19 of 292) ### 2/5 — Good store, poor app *2026-09-03* I’m glad they finally include our receipts in the new app va the old one but that is literally the only improvement. Everything else is worse. Many clicks to get to a search (which is the most frequent use I have). Search is slower. Coupon / deal lists showing applicable products don’t have product pictures and aren’t clickable to see price / product information. No native ‘help’ / contact form built in - just sends to the website so can’t use any information from within the app to enter product complaint details. ### 2/5 — Card never loads in store *2026-08-15* With the new app, it has NEVER loaded my scan card properly at check out. Was never an issue with the old app. Sorting, coupons, and all the features I’m getting used to. But the app crashes at check out every time. Gotta fix that! Especially since you all are pushing staff to not use the phone number. I spend the time I normally would be bagging and removing my items from checkout trying to get the app to open. Ugh! **Developer response:** Sorry for the trouble you are experiencing with our app! Thanks for the honest feedback. We know this is frustrating, and this isn't the experience we want for you. We’re sharing your feedback with our developers! ### 3/5 — Not User Friendly *2026-07-31* The new app is harder to navigate. I had to ask a store employee to help me find my list. And the absolute worst is you cannot use your phone number. I can no longer send my husband to the store because the app is on my phone and you can no longer just put in your phone number. **Developer response:** We appreciate your feedback regarding the navigation and account access changes, and we'll share your thoughts directly with our development team. ### 3/5 — Used for first time BUT *2026-07-28, version 17.6.4* Everything went well until checking out with 15 items. Initially the $5 off $30 coupon worked. However I had 2 reduced items (25% off) that didn’t scan properly. Had to wait for assistance. She adjusted the two items but then the $5 off $30 coupon discount disappeared. Clerk hadn’t manually enter it even after I rescanned my virtual card/QR code. Fortunately the store wasn’t too busy. Lidl needs to fix the bugs before rolling out a new App. Old one worked fine ### 3/5 — Not great *2026-07-27* Don’t see a whole lot of improvement if any, from the previous app. As mentioned no search bar in the home page or location of item. Not sure why the weekly ad is 40 plus pages long in the app. Why not have a copy of the circular? I don’t have the patience or time to scroll through 40 pages when the paper circular is 4 pages long. **Developer response:** Thank you for sharing your feedback with us! We'll share your comments directly with our app team to help make future updates more user-friendly! ### 3/5 — Not the best update *2026-07-27* I really loved the old Lidl app. It’s a lot harder to shop with Lidl Plus. Some of the features aren’t working properly (like sorting sale items by category) and with so many start dates (three different sales applied when I was there) it’s hard to use. Seeing prices on the shopping list would be ideal! **Developer response:** Thank you for sharing! We'll make sure to share your notes with our development team to help guide future updates! ### 3/5 — Does not work in our local Lidl *2026-07-27, version 17.6.4* The reception is awful in our local Lidl, and for some reason it insists on loading Lidl plus fresh on each login, so it slows down the queue if everyone’s having the same issue - in this day and age, why not just allow it to be stored in apple wallet like the rest of the loyalty cards? ### 3/5 — Not an upgrade *2026-07-27, version 17.6.4* The app is not an upgrade from the previous version of Lidl’s rewards program. Consistent errors in searching for inventory of items, having to force quit the app and restart. Not intuitive in finding the weekly flyers. ### 3/5 — New layout can be confusing but great app *2026-07-27* The new layout takes some time to get used to figure out where the deals and coupons are. Other than that, it is great. I do wish though that you can see the product description and price for items you had to the shopping list. That was beloved feature before the update that I wish they would bring back. Similar to like the Aldi app because then I can see a price estimate of the items in my cart - this would be so helpful! **Developer response:** Thanks for sharing your thoughts! We'll be sure to pass your notes to our team for future improvements! ### 2/5 — Slow *2026-07-27, version 17.6.4* Good user interface and user friendly. It takes a long time to open up, and that affects a lot. ### 3/5 — Original App Was Better *2026-07-27, version 17.6.4* Why did they remove the search bar? They should have just kept the original app. ### 3/5 — Needs Photos *2026-07-26, version 17.6.4* The new app and program seem to be okay. I don’t like that you don’t have images for items. For example, you get one free frozen item, but it just gives you a list. No images ### 3/5 — can you create a one click to activate all coupons? *2026-07-26* Coupons don’t keep in active states and annoying the need to clip each one at a time. Can’t you creat a button to activate all coupons, or better, make all coupons automatically active when using the app? please make it user friendly. **Developer response:** We appreciate your suggestions and we'll pass your comments directly to our app development team for future updates. ### 4/5 — Lots of great coupons *2026-07-26, version 17.6.4* Saved over $10 on a small order of groceries. Great store very convenient ### 2/5 — All ads *2026-07-26, version 17.6.4* New app not great focus is on ads. No longer shows location of product or if low stock. Also shows items they don’t have in store. 😞🙁 ### 3/5 — Apple wallet *2026-07-26, version 17.6.4* The only reward card I have that you can’t add to wallet. I waste so much time in the queue trying to open the app when there’s not any signal ### 3/5 — App is to busy . *2026-07-26* Your new app is hard to navigate and you removed features from the old app. We use to be able to see if product was in stock and current pricing . This was wonderful when you are budgeting your grocery money. You have excluded seniors who are not computer savvy. Do not like it at all. **Developer response:** We appreciate you sharing your thoughts and we'll pass your comments directly to our app development team as we work on future updates and improvements! ### 3/5 — Ok, but needs a lot of UX work *2026-07-25* Unfortunately the Lidl Plus app is a downgrade in the US from the myLidl app. There was a lot of what seemed to be basic functionality that is missed or hidden behind multiple clicks to get to. Not having a search bar on the Home Screen is a big miss. For any item you’re looking at, any point should have the image of the product. You should also be able to see the original price and offer price. The digital leaflet is just too long for scrolling and not optimized for digital/mobile. You should also be able to add an item from the leaflet into your cart. Instead you need to leave the leaflet, search the item, add it to your cart, then go back. The functionality of having the aisles a product is also a loss. Even if the location wasn’t always correct, it’s better than nothing. **Developer response:** Thank you for sharing such detailed feedback with us! We appreciate your suggestions and we'll pass your comments directly along to our app development team as we continue working to improve the Lidl Plus experience! ### 4/5 — App could use some improvements *2026-07-25* Have to hunt for the search bar. Have to activate many deals rather than them being automatically applied at check out. Liked knowing what aisle the item I’m looking for is on. The only improvement I really see is the opportunity to earn points to spend on items or discounts. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible experience *2026-07-29* What does Lidl even have an app?? If customers are already getting the lowest Prices then we shouldn’t need one. No? (I suspect Germans do not require an app). Needless to say, I couldn’t download in the store because obviously you all are saving rent by getting such a terrible location. It took more than 20 minutes as it kept glitching. My advice- be different, drop the app and gamified savings, be a quality high value, low price grocery store. Thats the money lane. ### 1/5 — IT SUCKS *2026-07-28, version 17.6.4* You really screwed this up! I AM AN OLD TIME CUSTOMER AND HAVE THE HARDEST TIME TO EVEN SIGN UP FOR THIS. IT SEEMS TO ME, YOU ARE NOT INTERESTED IN KEEPING YOUR SENIOR CUSTOMERS. I WILL PROBABLY NOT BE CONTINUING TO DO MY SHOPPING AT LIDL. HALLO ALDI. ### 1/5 — Lidl Plus sucks! *2026-07-28, version 17.6.4* Another day, execs and hire-ups ruin a good thing out of greed. In today's times, everything costs more, and every day people are getting less and less for their dollar. You took away a points system where we can earn coupons that equal money off our purchases to a point system where we can earn free Lidl items????? And the items are ridiculously overpriced. It's trash! I guess I've got to find a new store that has better savings. ### 1/5 — No wallet support, no dark mode *2026-07-28, version 17.6.4* I understand you want people to use the app, but sometimes I want to scan, tap to pay and be out. It's lame that I have to open the app to scan the code and we don't have an option to add it to wallet. What's also lame is not having a dark mode option. ### 1/5 — Another “Improvement” Fails *2026-07-27, version 17.6.4* Both my wife and I have tried to implement this app, but to no success. Lidl has been my #1 grocery but that was back when they put the customer first. Sadly, this failed app intro is just one more example of losing their connection with the customer. I mean who introduces an app that two experienced adults can’t open - no verification cade sent by sms or email?!? ### 1/5 — No way to change password *2026-07-26, version 17.6.4* Lidl forced all users to download lidl plus app. The new app is accessing your browser history. No way to restrict this activity. Trying to change my password I hit the wall: two identical passwords “did not match”. Store people could not help. Suggested to call customer service on Sunday. Refused to apply plus savings to my cart. Never had such low experience in any retail in USA in 30 years. Shame. ### 1/5 — Slow *2026-07-26, version 17.6.4* Slow to respond. Activation of discounts don’t stay activated between uses. Prefer older version. ### 1/5 — Rate this app, not the store, love the stores, the app is useless *2026-07-25* The old grocery list was very useful. you get a visual of the items, grouped by location, now it’s just written randomly and no photos. Visuals are helpful, and the item location is gone. You also used to be able to click on the weekly specials and add it to your cart. Why didn’t they just add features to the old app instead of this abomination. One star for the receipt. Why is it even 4.5 rated,who is rating this app? Whoever approved this app should be fired. ### 1/5 — Personal data grab *2026-07-25, version 17.6.4* I dislike the new app because I don’t want to join the local WiFi and therefore the app won’t load inside the store. I have to view the app/deals outside the store, shop, checkout using my phone number to access my account. The app is totally useless inside the store unless you join their WiFi and allow them access to your data on your phone. ### 1/5 — Lidl plus failure *2026-07-25* There is no way to prepare a standalone generic manual general shopping list. No general search button. Search results are inconsistent and many items never appear. This will affect my shopping – I like to compare prices at different stores and now I cannot do that. When I’m in the store, I like to be reminded of what I need. All because of the stupid app that was badly designed, I may have to switch to another store. ## Most praised reviews (10 highest-rated) ### 5/5 — My go to store *2026-08-31* Lldl is the store I frequent most. The app helps my shopping for the week ahead and I plan meals around what’s on sale. I do wish I could activate all deals instead of one at a time. Also on the receipt it doesn’t specify that the deal was actually used it just states overall Savings so I wasn’t sure if the deal activated was actually used. ### 5/5 — I vote Lidl Supermarket the best store *2026-08-26* I like Lidl Supermarket, because the people working at the store respect other people’s time and effort of growing food, processing food. Because of that people shopping at Lidl are careful loading food. The store is well organized and clean, food are fresh and loaded to the shelves promptly, quick sell products are clearly labeled with discount prices, one employee would do multitasking works, because the store is well organized and managed, the price of food are fair prices. My family enjoy shopping at Lidl and I recommend my coworkers and friends to try shopping at Lidl supermarket. Thanks for your time and respecting people’s efforts and work ### 5/5 — New App *2026-07-27, version 17.6.4* Simple to use and better product graphics overall. Like the new earning options ### 5/5 — I heart Lidi *2026-07-15* I love the little corners stores near me, what I would really love is an Lidl store a block away ### 5/5 — Good app let down by poor instore WiFi *2026-07-15, version 17.5.7* The app when contacted to WiFi is great. But an absolute pain in local Lidl stores who have constant issues with WiFi connectivity. ### 5/5 — Good *2026-07-08, version 17.5.5* Good ### 5/5 — Great app but needs a little tweak *2026-07-01* I love this new app - it is easier to navigate and to see the weekly specials. Please add back the sort by aisle ✅ ### 5/5 — Great savings *2026-07-01, version 17.4.9* I love this app but unfortunately for one whole week I have been unable to gain the opportunity of the threshold even though I have been shopping there is definitely a glitch in my app. I have sent emails and they say just wait. It’s been seven days now. It’s so sad because it’s such a good saving when you’re shopping. ### 5/5 — Lidl *2026-06-28, version 17.4.7* The Lidl’s I live near doesn’t do XXL close anymore and they should and they have stopped selling pear cider your best seller are you mad….p.s…. Pull your finger out and get something done? ### 5/5 — Great but.. *2026-06-28, version 17.4.7* Life the app, but please make it so I can put the card in the apple wallet. Sometimes, it take an age for the app to open for me to get the car up when in the shop. Not helpful when there’s a massive cue. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*