# Liebherr XpertAssist

> Liebherr XpertAssist (iPhone/iPad app by Liebherr.)

- Source: https://appshunter.io/ios/app/liebherr-xpertassist/id1574883198 (this page in markdown: same URL + `.md`)
- Developer: [Liebherr](https://appshunter.io/developer/626854790)
- Category: Productivity, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 18.0 · 71 MB
- Languages: American English, French (France), German (Germany), European Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2021-07-23
- Data updated: 2026-08-02
- User reviews in markdown: https://appshunter.io/ios/app/liebherr-xpertassist/id1574883198/reviews.md

## What is Liebherr XpertAssist?

XpertAssist is used for remote maintenance of machines from Liebherr in the product groups of crawler cranes up to 300t, duty cycle cranes, special civil engineering machines and maritime cranes in the event of technical problems. 

The app has numerous features such as: 

- Audio and video calls
- chats
- screen sharing
- exchange of images and documents

It is not just an app but a complete service with many additional benefits.


## Version history (last 5 releases)

### 22.0.0 — 2026-07-31

Enhanced PDF Reports: 
Task descriptions are now included in ticket PDF reports, providing more complete documentation and ensuring all relevant details are captured in the final report.

Improved AI Voice-to-Ticket Experience (iOS): 
AI-generated ticket content now supports richer text formatting. For users with access to this feature, transcribed information is displayed in a clearer, more structured format, making tickets easier to review and understand.

General Improvements and Bug Fixes: 
We've made several performance enhancements and stability improvements to provide a better overall experience.

### 21.0.1 — 2026-07-03

- Create tickets on iOS using AI-powered voice input (rolling out in phases)
- Automatically fill ticket fields from spoken message
- Review and adjust AI input before submitting (human-in-the-loop)
- Faster ticket creation with a simplified flow and fewer steps
- Configure relevant ticket fields for ticket creation
- Set mandatory fields to improve data quality

### 20.1.2 — 2026-06-03

- Create and manage custom task types, including billable (productive) and non-billable (non-productive) categories
- Track task time on mobile: start, pause, resume, finish, edit, and delete entries
- Admins can enable or disable time tracking for compliance reasons
- View productivity with new metric cards: total, billable, non-billable task times, and productivity
- Task list now includes columns for 'task time', 'assignee's team' filter and column, and a 'created on' filter and column

### 19.0.1 — 2026-05-07

- Workflow List View Improvements: Delete workflow reports, see version numbers at a glance, and benefit from a "new workflow" badge. Mobile users get a new overall “My Executions & Reports” view with improved filters.
- Basic Ticket Scheduling: Use standardized Start Date and Due Date fields with flexible configuration per ticket type. Sorting and filters like “Due this week” make planning easier than ever.
- Enhanced Mobile Task Filters: Quickly narrow down tasks by due date, status, assigned user, ticket type, functional location, or simply show “My open tasks.”
- Ticket Duplication: Duplicate tickets instantly or duplicate tickets automatically when duplicating an asset to save setup time.
- Global QR Code Scanner: The Asset module scanner is now upgraded to the new Global QR Code Scanner, which is also available in Workflows for consistent and faster access.

### 19.0.0 — 2026-04-22

- Workflow List View Improvements: Delete workflow reports, see version numbers at a glance, and benefit from a "new workflow" badge. Mobile users get a new overall “My Executions & Reports” view with improved filters.
- Basic Ticket Scheduling: Use standardized Start Date and Due Date fields with flexible configuration per ticket type. Sorting and filters like “Due this week” make planning easier than ever.
- Enhanced Mobile Task Filters: Quickly narrow down tasks by due date, status, assigned user, ticket type, functional location, or simply show “My open tasks.”
- Ticket Duplication: Duplicate tickets instantly or duplicate tickets automatically when duplicating an asset to save setup time.
- Global QR Code Scanner: The Asset module scanner is now upgraded to the new Global QR Code Scanner, which is also available in Workflows for consistent and faster access.

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## More apps by Liebherr

- [Liebherr AR Experience](https://appshunter.io/ios/app/liebherr-ar-experience/id1483598932)
- [EMT Sales App](https://appshunter.io/ios/app/emt-sales-app/id1500428837)
- [MyAssistant for Earthmoving](https://appshunter.io/ios/app/myassistant-for-earthmoving/id1575419022)
- [Crane Finder](https://appshunter.io/ios/app/crane-finder/id1623815987)
- [Remote Service for Earthmoving](https://appshunter.io/ios/app/remote-service-for-earthmoving/id1624661792)

All apps by Liebherr: https://appshunter.io/developer/626854790

## Related topics

[liebherr xpertassist](https://appshunter.io/ios/topics/liebherr-xpertassist) · [liebherr troubleshoot advisor](https://appshunter.io/ios/topics/liebherr-troubleshoot-advisor) · [my liebherr](https://appshunter.io/ios/topics/my-liebherr) · [liebherr](https://appshunter.io/ios/topics/liebherr)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*