# Life Fitness Connect — user reviews > 53 indexed App Store user reviews of Life Fitness Connect by Life Fitness LLC, rated 4.55/5 from 36,237 ratings. - Source: https://appshunter.io/ios/app/life-fitness-connect/id610127644/reviews - App overview in markdown: https://appshunter.io/ios/app/life-fitness-connect/id610127644.md - Rating breakdown: 5★ 27,507 · 4★ 4,548 · 3★ 2,215 · 2★ 626 · 1★ 1,341 ## What do users think of Life Fitness Connect? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Seamless integration with gym equipment - 💡 Useful for tracking progress - 🔑 Convenient login options **Cons** - 🐛 Connectivity issues with gym equipment - 🔍 Limited data export options - 🤔 Confusing user interface - 🔄 Inconsistent data sync and storage **Commonly reported bugs** - Workout data not saving properly - Login issues and account reset problems - Incompatibility with newer iOS versions **Most requested features** - Add Apple Watch companion app - Improve custom workout creation and management - Integrate with more fitness tracking platforms - Provide more detailed workout analytics and reporting ## Newest reviews (16 of 53) ### 2/5 — Data does not export *2024-03-21* It’s really not bad app, but it is mostly proprietary and you can’t get the data out to put it in a source like Strava or Garmin connect or whatever you are currently using for all sports or workouts. I have been trying all day and contacted Support and there’s really no way to upload unless you want to use a Fitbit or something like that which they say works. I think integrating an app like Strava would be very good for them in the future because that’s a great all-around way to record your activities and keep track of everything in one place. ### 2/5 — Issues using Apple Watch as HR Monitor *2024-03-12* Two stars because the app at least logs workouts if there are no connectivity issues that clear the metrics even when the console still has the Bluetooth symbol. If there are any connectivity issues I have to manually log them at the end before it clears and if I don’t forget. Issue seems localized when Apple Watch is used as a heart rate monitor and not when I use my iPhone and heart rate sensors that come with treadmill. Either the track connect console needs an update or the app (Both devices and significant other’s devices on latest app and iOS update). Used to work fine, would love to have the functionality back again! ### 3/5 — Needs a manual *2023-03-10* Please put a manual on a webpage showing how to select/set up workouts so i can define machine wts, chair posns etc to log my workouts and pull them up for reference at next visit. Stats are interesting but it takes too long to log indiv exercises and is maddening to figure how to input my numbers by trial and error. I’ll probably go back to pencil/paper when i finally learn each machines settings and make my own workouts. Love that it connects to my iphone Health pgm but again I’m unsure how to log wkouts and find the stats. ### 3/5 — Good / terrible all at once *2022-12-28, version 3.7.0* First I’d like to say that I love the idea of this app. However the implementation falls short. Issues: *When recording a treadmill run this should save to apple health as an indoor run. *A heart rate monitor can be connected. However the individual heart rates are not saved to apple health, only the average which makes reviewing poor. Please record and save all heart rate measurements for post workout analysis. *No way to save the workout to apple health a second time. Please add a save to apple health button. Dream: If you could create an Apple Watch app and merge it with GymKit in a way that equipment unable to work with GymKit could use this app for distance , but use watchOS for calories and heart rate that’d be awesome. ### 3/5 — Needs an Apple Watch companion app *2022-12-06, version 3.6.2* I like how this will add accurate treadmill run data to my Apple Health/Fitness apps, however because it doesn’t add data until the run is finished, some information gets essentially double-entered (active energy and workout minutes), and it doesn’t track heart rate within the workout. There should be a companion app for the watch that links to the machine in real time to record the workout and include heart rate information. ### 3/5 — Limited and buggy *2021-11-10, version 3.2.0* The app is able to connect to an exercise bike and log a workout. Beyond that the functionality is very limited. Logged workouts do not contain data overtime or watt information generated during the workout. The app claims an integration with Fitbit but it fails to connect and no information is sent. The Fitbit connection also has incredibly liberal access to Fitbit data which feels excessive. If the company invests in integrations and data reporting there is potential in the app and incentives for pay for their premium features. **Developer response:** @DinoChemist thank you for your feedback and will further investigate the issue you report in connecting to your Fitbit account. ### 2/5 — Reduced Performance after Major Update *2021-11-06, version 3.2.0* I understand why the app did an update to add more features and coaching-increased revenue. I do not have an issue with that, but the app should not reduce performance after a major update. I have been using the app for over 3 years and have given the new update a substantial time to deal with bugs but I am growing frustrated with it. The largest frustration is starting the app. My computer from 2010 would start faster. I should be able to start the app and be able to login to a machine in under 10 seconds; like the old app. The app is no longer reliable. When I get to the gym I have a 50% chance of an issue that the previous update did not have. It also looks like the app does not work with app 15.1. ### 4/5 — Great app *2021-10-27, version 3.2.0* It’s a great app. I use it to connect directly to the cardio machines in the gym. I also use it to log my strength training. I gave 4 stars because I wish the strength training log section had a place where you can add free text notes about the exercise. Often I would like to save machine settings or other notes for various exercises. ### 4/5 — New Sept 2021 update destroyed the app *2021-09-28, version 3.0.1* Nothing works properly anymore. The calories count is crazily broken. I have been using this app for years. It is now useless. What is wrong with you guys? At least I was able to login…. Horrible. Do not update… Update: the new version did update the calories count and all fine again! So I am moving my one star review to a 4 star one. Thanks. ### 4/5 — Question on SE3 display *2021-02-02, version 2.31.0* This question is addressed to developer who wil hopefully answer this. I just got life fitness elliptical 95x with se3 display and just set up lf app and used it for first time. Relatively easy, thank you. My question: I like to watch Netflix while working out. Before I set up app I had to input login and password (hard to do while pedaling) each time I went on elliptical. Is there a way my machine can remember login info of Netflix (and eventually pandora, etc) when I go on so I don’t have to input each time? This is home machine so I don’t care if other family members use this login (we share subscription). Does my lf app login remember the Netflix login or is this something I can do in setup? Step by step instructions please. Thanks ### 2/5 — Log in issue *2020-07-30, version 2.28.1* In the middle of checking my calories burned for this week i was logged out if my account. I tried logging in via my Facebook connection but it just takes me back to the log in screen again over and over Checked for a possible update no luck restarted my phone same issue. Hoping i can try again later for now I’m manually tracking my work out in hopes that i can input my data manually later ### 3/5 — Good app, but buggy *2020-06-19, version 2.28.0* Syncs with my discover se3hd condole. However there are bugs.. 1. Custom workouts created inside the app — both at facility or home level — do not sync at all with the discover console. This is a BIG issue! 2. Weekly progress indicator, while correct graphically, always shows 0% at the bottom even when it’s greater than 0.. Update — thanks for your reply. Understood about the 0% indicator, although IMHO it’s not very intuitive. The bigger issue is about custom workouts not showing up with discover console. They don’t show up with my iPhone 8 running 13.5.1 iOS. They do show up when created using iPhone 11 running same os version. I had already sent the mail to the developers last week. No response though. ### 3/5 — Loses info *2020-05-07, version 2.27.2* This app always loses my manually logged and scanned strength information. It only keeps my cardio info that is synced with the machine. It is so frustrating. There are days when it works and then the next day it erases the whole week. I thought they would have fixed this by now but is has been happening for months. Please fix it! ### 3/5 — Record laps *2020-02-26, version 2.26.1* TREADMILL: This app would benefit from the ability to review splits in specified increments (such as 1 mile). My Garmin watch automatically creates laps after each mile and this I can see the Avg pace/HR/etc... for each lap after the workout- this should be added to LFCONNECT. Also integration with Garmin running watches would be nice, as well as the ability to upload data to Garmin Connect. I would appreciate it if they gave you the option on the treadmill console to run only trail video courses or to choose the location again- I think this went away when our YMCA treadmills got upgraded. Lastly, it should be more user-friendly to setup workouts such as interval training. I would like to be able to set up a progression run that automatically adjusts ### 4/5 — Needs a place to save weight workouts *2019-12-04, version 2.25.2* Please add a place to save weight workout routine ahead of tine without adding it to the weekly cal goal total. I like to pre plan my strength routine...then check it off as I’m in the gym. I don’t want it to register/log as completed when I’m preplanning...only once I’m done with those sets at the gym; and I don’t want to do all the inputs while I’m in the workout. If I can create the workouts (name, time, sets, weight) ahead of time (without having it register on home page calorie total) then mark it as complete as I finish the round at the gym...the app would be much more accurate and useful. As is, it is decent but the work around is sloppy and inconvenient at best. Probably a 3 star for my personal use but I could see others getting more out of it if they’re not quite as picky as me. ### 2/5 — For real? *2019-08-27, version 2.24.1* So this was awesome and mainly because it was very responsive and easy to use. The issue came when it updated and erased all my hard work and data. My manual workout log data which I used a ton for free weights is gone. I had my weight progression and what weight I needed for about 12 different types and they are all gone. It is also not keeping my log information after I enter it like it used to. For instance bench press 3 reps with weight for each is now gone and not tracked. Bad update!!!!!!!!!!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Recent purchaser *2023-01-06, version 3.7.0* This is one of the least Intuit apps I have ever used, which is doubly disappointing because the treadmill does not really have an operator manual. I have found it exceptionally difficult to set up and have still not been able to be successful. That is despite the fact that I believe I am fairly experienced with various electronic devices and have been able to figure out what to do in most all cases. I cannot recommend this product, which is unfortunate because I think if it were explained it is probably pretty good. ### 1/5 — QR login on iPhone broken *2021-11-15, version 3.2.0* For the last few weeks the app has refused to connect to the cross-trainer at my gym. Previously it had been working fine. Even the NFC option doesn’t work. Not happy. Update: I completely uninstalled the app and reinstalled it. After doing that it would connect at the beginning of my workout and appear to be tracking correctly. However at some point during the workout it drops the connection and doesn’t save the results. Very frustrating! ### 1/5 — Does not save work outs *2021-11-10, version 3.2.0* As several others have mentioned, the app no longer saves work outs since the update. This is in regards to Life Fitness Treadmills, it will scan, connect, and track the work out just fine. However, as soon as the work out is ended, the app crashes and none of the results are saved. I now have to take a screen shot on the equipment and manually enter the results for the info to be stored. Have logged out / back in the app, uninstalled / reinstalled the app but neither has resolved the issue. The bug has been reported through the app and so far have not received any useful feedback. I have multiple other apps that I can log the info in manually so there isn’t much benefit in having this app if it doesn’t auto save results. **Developer response:** @rpa011 thank you for your input, we believe this is similar to other recent reports of workouts not saving, and look to have it corrected in our next scheduled release shortly. In the meantime, if you are still experiencing problems with our new app version you can download LFconnect Basic, which will bring back all the legacy functionality from our previous version. You can login in using your current credentials and have access to all workout History used in that app version. Thank you. ### 1/5 — When I try to connect it doesn’t. *2021-11-05, version 3.2.0* The app crashes when you press the connect button. Purchased my LF Elliptical in April of 2020. It connected fine until they shut down all connectivity in September of this year from the source. They promised me to just wait a couple of month when a new & improved app would be introduced. Terrible experience. My machine doesn’t provide the promised connected functionality. They are telling me to try the 14 day free trial, but all that provides is zero connectivity to Fitbit or Apple and a bunch of coaching videos for $7 a month. Don’t get this silly app and I would steer clear of their equipment too because software support after the sale has been Nil. I was promised connection to my health app to help me in my goal of being accountable to me, but I was just a quick buck to LF. I WISH I HAD Purchased THE PRECOR product instead! **Developer response:** We are truly sorry for your experience. Our intention is to provide workout tracking and content to help you achieve your fitness goals. You are still able to track your workouts without having to pay a subscription. If you believe content can help motivate and engage you, you can sample the content anytime. If you wanted to see more content, you can sign up for a free 14 day trial and cancel at any time. ### 1/5 — Thankfully the Old App is Still Available *2021-10-30, version 3.2.0* Managed to keep the old app for years without updating it. Woke up this morning to find they had forced an auto update. I signed in and found my workout history was intact but all my user-added exercises were gone (name, weight, reps, time, intensity). This is unacceptable from the dev team. If they are forcing the update, that data should have been transferred over to the new app as well. Thankfully the old app is now available as LF Connect Basic. Just downloaded it and all my data is there. I will be using the old app. ### 1/5 — More complicated *2021-10-22, version 3.1.0* Now you have to re enter your weights, reps, activities, etc. at the start of each routine. I have to go into my history, a separate page, just get what I lifted last time. Used to be able to pull up the routine and it just changed the date. You could then edit your routine, but you didn’t have to start from scratch. I like the old app better. I can’t see what the point of changing it was. What was the improvement? Changing the background color from blue to orange? ### 1/5 — Don’t do the update!!! *2021-09-14, version 3.0.0* I really wish I read the reviews before updating. It logged me out and then it took forever (and probably 100 error messages) to reset my password and log back in. The new layout is confusing, disorganized, and lacks a certain functionality and ease of use. Luckily my gym has mostly LF machines so I was able to log my cardio, but when I got to the weight machines, the QR codes didn’t register (yay, another error message!)…and there’s no button to add new strength workouts on my app that I can find. So frustrating. I’ve used this app on and off for years, but I’ll give this app maybe another week of use. If I can’t log my workouts effectively, then unfortunately there’s really no point to it. **Developer response:** Sorry about this issue. Please contact us at developers@lifefitness.com and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon. ### 1/5 — Connection connection connection! *2021-02-26, version 2.31.0* Not so connected. Brand new Elevation tread. Having an issue or two with the tread itself but hoping LF takes care of that. But this app is almost useless. It has trouble connecting to tread and logging in - slow, frequent disconnects. The tread itself also has very short period before it will log you off if you are not quickly making selections. For some reason the app thinks it is sensing and connecting to recumbent bike. I’m quite sure it is a treadmill. Perhaps that is limiting the data collected (when it can connect), but I can’t find much to do with the app. The real kicker is so far no practical way to get my activity data from LF ecosystem to Strava and TP (especially elevation gain, incline) where I really manage my data and training. I can’t tell if unit has CSAFE and/or WAHOO-GEM capability which might allow me to broadcast Bluetooth to ZWIFT. Since Peloton bought out Precor I’m hopeful they might acquire LF or at least there might be Peloton option for this tread in future. That would pretty much solve all of it and add Peloton options. $8,000 plus tread and using footpod and watch to collect data. ### 1/5 — Doesn’t work & hard to find instruction *2018-10-28, version 2.20.1* I hv a LifeFitness cycle with Track Console. I want LFConnect to record my sessions so that results can be sent to my Fitbit account ( Fitbit is unable to track exercise in a stationary bike) . Bluetooth is enabled but nothing connects when near or cycling in the bike. I’m not at a deficit when using software (or writing it!) I would give this no stars if possible. No one should have such a difficult time and be left with so little by way of support documentation etc. I’ve spent way too much time because LFConnect folks aren’t attempting to fulfill minimum standards for software release. ### 1/5 — Unhelpful records *2018-09-28, version 2.20.1* Why would I need duration (time) to be recorded on a weight lifting machine? App could be much more relevant, specific to the type of workout. Also, what’s the point of forcing users to enter “Intensity” like Moderate, Vigourus, Light, Extreme other than to shame people? Isn’t it enough that I enter the objective info in like reps, sets, weight lifted? Sure offer the subjective unnecessary labeling for those to whom it matters, but leave it optional. I should just be able to scan the machine, enter reps and number of sets and weight and it enters the date and time to my workout/ goal sheet. That’s it! ## Most praised reviews (10 highest-rated) ### 5/5 — Not able to download excel file *2022-07-28, version 3.5.0* After the recent update to app the user can no longer download the activity data in an excel file. This was the best feature of the app which is no longer available! ### 5/5 — New update *2021-10-06, version 3.1.0* Great app and always has been but the new update removed the manual log for other activities. Previously I could add other activities manually which I cannot do anymore. Also with the update, it doesn’t carryover my previous sets to the next day on the machines. Why? ### 5/5 — Updated App *2021-09-24, version 3.0.1* Since I updated the new app this past week, my cell phone has no problems connecting to my Recumbent Bike. The previous app I had problems connecting 50% of the time. I had to manually enter my figures several times before it would click to my fitness app. ### 5/5 — Works as intended *2021-08-27, version 2.32.0* I have confidence in LifeFitness to always work as intended. I usually work out at the Northside YMCA in Richmond, VA. So to visit the gym at the Anchorage Marriott and have the same experience with a LifeFitness treadmill (I almost never use a treadmill but you have to use what is available) through the LFConnect app provides a sense of confidence that LifeFitness is well integrated in every sense of the word! ### 5/5 — Please update the app! *2021-04-07, version 2.32.0* The idea is great and I use it when I’m at the gym to track my progress. But, the app is mediocre and very confusing. It would be great if the app would show that data is being recorded from whatever machine is being used. Instead, you’re wondering if it’s actually working. There should also be more features besides tracking how close you are to your weekly goal. A live gauge or graph would be helpful and would make the app seem up-to-date. Again, I love the idea but the app needs some TLC. ### 5/5 — Lansing Location *2020-02-05, version 2.26.0* I went to the Okemos location every day for 2 years. Loved it. I had surgery a year ago and am only just now getting back to the gym. I have moved to DeWitt so I signed up for the Lansing location on West Saginaw. Just as it was at Okemos, friendly staff and a clean and energetic environment. The only negative is that there are no level 4 tanning beds. This may be a deal breaker for me. ### 5/5 — Good app *2019-06-10, version 2.23.0* It’s a great app to use but the only thing I have problems with is logging on and then it goes back to the sign in page. I used the IOS system on my iPhone and still logs in my workouts but I like to still see in in the app. Is there anyway this can be fixed??? Also I seen on the App Store that this app is officially retired!!!! This is a big disappointment from my perspective!!! Can y’all please bring this back from the grave because HALO does not work in the gym I go to and it really doesn’t work unless you have a membership number connected to it. I used to enjoy the app and I personally would have it a higher score but since it’s retired the app....I have to give it a low score unfortunately **Developer response:** We retired the exerciser website, not the app. LFconnect app is here to stay with more features. We have added a more powerful results with graph and list view, a way to create workout for cardio equipment including interval workout. Please write to developers@lifefitness.com. We can help to resolve the issue. -Rhw ### 5/5 — Bike scenery freezes *2019-03-14, version 2.21.0* the scenery on RideSocial is constantly freezing, not sure if it’s internet or software related. I’ve reported this as a “bug” numerous times to LifeFitness, and to my gym. Nobody at the gym seems to know how to resolve this. I love the concept of RideSocial but when the screens freeze in every one of the available locations and I have to restart it makes my hour on the bike turn into more like 90 minutes. ### 5/5 — Great App *2019-01-07, version 2.20.2* This app works amazingly well with the LifeFitness equipment in the Planet Fitness I belong to. It’s light years ahead of logging results manually in a notebook, which is what I did before I started using it. If you’re using non-LF equipment, you can create manual workouts and the results of your last workout are saved for a quick reference. My only problems with the app (preventing a 5 star rating) are: - I’m unable to delete old or duplicate workouts that clog up the Search screens. Duplicates resulted from earlier versions that sometimes showed no results in a Search, meaning you had to re-create a manual workout (almost always with a slightly different name than the original); and - the LF equipment does not show the results of your last workout (sets/weight used) Jack G. Mantua, NJ ### 5/5 — Will not work in conjunction with Apple Watch *2018-07-24, version 2.18.1* I’ve tested the app out with some new Life Fitness equipment that has Apple Watch gym kit connectivity and after starting a workout with the Apple Watch connected the LF app won’t connect and has an error message. When using by itself it works fine, but when using it first then trying to connect an Apple Watch the watch will not connect. For me I’d rather have the heart rate of the Apple Watch appear on my cardio machine than the LF app it’s too bad they can’t work together. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*