# Life Fitness Connect — user reviews > 552 indexed App Store user reviews of Life Fitness Connect by Life Fitness LLC, rated 4.70/5 from 3,756 ratings. - Source: https://appshunter.io/ios/app/life-fitness-connect/id6468623712/reviews - App overview in markdown: https://appshunter.io/ios/app/life-fitness-connect/id6468623712.md - Rating breakdown: 5★ 3,123 · 4★ 320 · 3★ 105 · 2★ 61 · 1★ 147 ## What do users think of Life Fitness Connect? Overall sentiment: negative **Pros** - 👍 Helpful for tracking progress - 🚀 Lots of features and customization - 💪 Good for strength training - 🤖 Useful exercise demonstrations **Cons** - 🐛 Connectivity issues with equipment - 🔁 Inconsistent performance, crashes - 🧹 Data loss and account issues - 🔌 Unreliable syncing and logging - 🤯 Poor user experience after updates **Commonly reported bugs** - Login and password reset problems - Workouts not recording properly - Treadmill crashes when connecting app - Incorrect data syncing with Apple Health **Most requested features** - Interval training support for cardio - Ability to save equipment settings - Companion app for Apple Watch - Better integration with other fitness apps ## Newest reviews (18 of 552) ### 2/5 — Loads of bugs *2026-08-22, version 1.15.2* It’s ok as a basic tool to record workouts but for such a basic app it’s very glitchy and regularly crashes. ### 4/5 — Good App *2026-08-04* Pretty slick app! Only annoying thing is when you end your workout on the treadmill it doesn’t end the workout on the app. You have to manually go in and end it again. ### 3/5 — Just a hint of what is needed *2026-07-28, version 1.14.2* Well, at least it records the workout. A weak link is that there is no way to download a .FIT file or anything else that can be loaded up to analyze Power heart rate averages all the things you need to understand how good a workout was. Without these capabilities, it isn’t really that useful. ### 2/5 — Does’t always work *2026-07-24, version 1.14.2* It doesn’t always load my work out. So it’s hard to use it as log and progress of my workouts. ### 2/5 — 運動のモチベを下げられる時がある *2026-07-23* 運動記録用に使用していますが、時々トレッドミルマシンとの接続ができず、読み込みのローディングが走ったまま一向に進まなくなる。アプリをタスクキルして再度試しても、、iPhoneを再起動してもダメな時はダメなので、運動する気が失せて大変萎えます。また、ワークアウトが保存されましたと出るのに、履歴を見ると保存されてないものがあったりする。よりによって頑張った日の記録がなかったりするのでそれもモチベダウンになってます。あんまりあてにしない方が良さそうです。 ### 2/5 — dodgy *2026-07-23, version 1.14.2* when it actually works it’s really cool but unfortunately it has major trouble connecting to the machines ### 4/5 — My Feedback *2026-07-16, version 1.14.2* Very good ### 1/5 — Can’t log in *2026-07-08, version 1.14.2* Set up an account got to the gym I was signed out of the app and couldn’t sign in invalid login credentials set a new password tried to sign in but couldn’t invalid log in credentials waste of time ### 1/5 — Takes a loooong time to login *2026-07-01, version 1.14.2* Open the app and it takes more than 10mins to log in. waste of time! ### 4/5 — Cleanliness *2026-06-26* I love everything about the gym except the dusty equipments which affects my sinus, it this is improved its a 5 star rating for me🙏 ### 1/5 — Was good but now gets stuck *2026-06-23, version 1.14.2* Gets stuck on opening page and says workout complete and login at the same time I have to delete the app and reinstall it to use ### 2/5 — War mal gut, funktioniert nicht mehr *2026-06-21* An sich gute App. Leider enthält sie seit Mal aber Bugs. Ich kann meine Workouts nicht mehr duplizieren. Support konnte das Problem bisher nicht lösen. ### 4/5 — Nice and simple *2026-06-19, version 1.14.2* The iOS bug has been fixed so it’s working fine again :) ### 2/5 — Worthless *2026-06-17, version 1.14.2* Almost never connects. It is hard to find your workouts tracked. The only reason I try to use it is for the settings on my elliptical but 3/4 of the time it just spins trying to connect. Could be so much better. ### 1/5 — Never connects *2026-06-12, version 1.14.1* I’ve tried to connect this to multiple machines. After spinning forever I just get a time out message. Totally useless ### 1/5 — Does not log calories *2026-06-12, version 1.14.1* No longer logs calories on latest update when connected to cross trainer, when you check the Apple fitness app, it’s recorded the workout but 0 calories 😕 ### 1/5 — Rarely Works *2026-06-03* When it works it’s great but it’s so unpredictably unreliable that you can’t use it as your only way of recording your workouts. One day it will work fine and then the next it will have lost all your previous history for no apparent reason so you have to start from scratch. Other times you’ll get to the end of a treadmill session, you’re out of breath, go to scan your session and nothing, it will just freeze and no amount of restarts will get it to work again. One week you’ll search for an exercise you want to record and it’s fine, the next it acts as though it never existed. The list goes on and on. If it worked it would be great, it just doesn’t. ### 1/5 — Gets worse with updates *2026-06-02, version 1.14.1* The app has just gotten worse again with the latest update. Now the phone goes to sleep between sets, which screws up the rest timer, and there now is a worthless timer icon showing between sets that takes up unnecessary real estate. Fix the bugs but return to last year’s front end - would be great. ## Most critical reviews (10 lowest-rated) ### 1/5 — サポートが最低 *2026-08-27* ログインできなくなり、App Storeに掲載されているサポート窓口から問い合わせました。 しかし、パスワードの問題について何度問い合わせても要領を得ない回答が続き、未解決のままチケットが自動的にクローズされました。 さらに、サポート担当者からの返信にまったく別の利用者のメールアドレスが記載されていました。問い合わせたところ「同時に2件のメールを開いていて間違えた」との説明でした。 自分のメールアドレスや問い合わせ内容も同じように他人へ送られるのではないかと、個人情報の取り扱いに非常に不安を感じます。 加えて、App Storeの「Appサポート」から案内される公式ページも404になっていました。 トレーニング機器自体は使っていますが、アプリとサポート体制については安心して利用できる状態とは思えません。 ### 1/5 — Won’t Connect to iPhone *2026-08-25, version 1.15.2* It’s an iPhone for God sakes! The most standardized mobile device on the planet. Try using the scan from inside the app just cycles and tells me it needs location and Bluetooth. Checked apps settings, location, and Bluetooth both on. Tried to Bluetooth connect through the app just won’t do it pretty lame. ### 1/5 — Really poor recent updates *2026-08-17, version 1.15.2* There is still a way to use the app but you’ve completely hidden it. About time you started user testing ### 1/5 — New features make the app unusable. *2026-08-03, version 1.15.1* I tolerated the foibles of the app, then had comms issues linking my iPhone to the gym equipment and network. Now the latest version is unusable ### 1/5 — All data erased after update *2026-07-31, version 1.15.1* Biggest trash app there ever was, not fit for keeping gym logs ### 1/5 — You have one job *2026-07-29, version 1.15.1* So poorly designed and implemented, but perhaps the most frustrating “feature” is its insistence to include the cooldown in your exercise stat, making it totally meaningless. When did the stupid take over app development? ### 1/5 — Unusable *2026-07-26, version 1.14.2* Glitch has prevented me from being able to use app for weeks. ### 1/5 — Cannot use the app *2026-07-25, version 1.14.2* I open the app it says; “You are all done” - Go to workout. I click it, it loads but nothing happens. Cannot sign out, login or do anything else. Internet connection is fine tried with both celular and wifi ### 1/5 — Connect app wont connect *2026-07-19, version 1.14.2* As expected with this useless apps. A treadmill should not require an app. ### 1/5 — Trash after update *2026-07-17, version 1.14.2* You have to manually input all workouts instead of being able to scan the machine or look up simple exercises. Defeats the complete purpose of the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-07-31, version 1.15.1* Awesome app to build your own routines and track progress! ### 5/5 — Workout tracker *2026-07-23, version 1.14.2* I use it every time I come to the gym to keep a log and track of all my workouts and you can customize it. Set up your machines great handy app to use. ### 5/5 — Best Gym in Central PA *2026-06-01, version 1.14.1* Best place where people can workout and get exercise to get in shape and life a balanced lifestyle ### 5/5 — I love the App *2026-05-22, version 1.14.0* Makes tracking your workout very easy ### 5/5 — One gym companion you need *2026-05-20, version 1.14.0* I have been using the app for several months. It allows me to easily track my cardio and resistance training on one platform. ### 5/5 — Peace *2026-04-30, version 1.11.0* 20 stars ### 5/5 — Great integration with exercise machines *2026-03-31* Scanning barcode on each machine allows you to enter reps and weights as well as logging exercise bike and treadmill workout workouts ### 5/5 — Good workouts *2026-03-12, version 1.11.0* This is awesome ### 5/5 — Cardio *2026-02-25, version 1.11.0* My cardio workouts are keeping me going thanks 🙏🏽 ### 5/5 — Keeps great track *2026-02-22, version 1.11.0* Works great. Motivation to see the different stats on here. Only issue is connecting thru scan sometimes but I keep my phone at LTE so that’s a me problem 🙂 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*