# LIFE Pharmacy — user reviews > 346 indexed App Store user reviews of LIFE Pharmacy by LIFE HOME HEALTH CARE, rated 4.70/5 from 1,729 ratings. - Source: https://appshunter.io/ios/app/life-pharmacy/id1450835575/reviews - App overview in markdown: https://appshunter.io/ios/app/life-pharmacy/id1450835575.md - Rating breakdown: 5★ 1,555 · 4★ 68 · 3★ 21 · 2★ 9 · 1★ 76 ## What do users think of LIFE Pharmacy? Overall sentiment: positive **Pros** - 🚀 Fast delivery - 👍 Great customer service - 👍 Excellent service - 👍 Smooth shopping experience - 👍 Reliable - 👍 Prompt service - 👍 Convenient - 👍 Professional staff - 👍 Good quality products **Cons** - 🐛 Delayed delivery - 🐛 Poor customer service - 🐛 Incorrect information from customer service - 🐛 Difficult to contact - 🐛 Misleading information - 🐛 Incorrect orders delivered - 🐛 Rewards program issues - 🐛 Difficult to use app **Commonly reported bugs** - App crashes - Address saving issues - Incorrect product information - Delivery issues **Most requested features** - Dark mode option - Improved search functionality - Better integration between app and website - More transparency on voucher usage - Streamlined order tracking ## Newest reviews (10 of 346) ### 3/5 — Comfortable *2026-07-29, version 2.8.1* Short and sweet ### 4/5 — Tourist’s note *2026-04-14, version 2.7.8* Everything is good but why bank card details saved without my approval? ### 5/5 — Application *2026-04-11, version 2.7.7* Good application ### 1/5 — Scam *2026-04-10, version 2.7.7* They scammed me for an amount. They showed me that i had a discount, when i proceeded with payment they didn’t apply the discount, then later said its a glitch and we cant solve it or refund, Dont advise using the application ### 5/5 — Excellent service *2026-04-09, version 2.7.6* I tiered at 8:30 and item received by 8:45. How is this even possible! ### 5/5 — Mr *2026-04-08, version 2.7.6* Very bad services ### 5/5 — 🙏🏻 *2026-03-28, version 2.7.6* Perfect ### 5/5 — Good App *2026-03-24, version 2.7.6* Great products ### 5/5 — Sebastian J *2026-03-23, version 2.7.6* Definitely LIFE Pharmacy gives me the best service how always. From the store, the product, the deliver and logistics in general are carefully coordinated. ### 5/5 — Excellent service *2026-03-18, version 2.7.6* Convenient to purchase online and fast delvery too. It’s just that maybe you need to check on your stocks and products that is being put up on your site because the moment the customers pay for their purchases, they’re expecting to receive ot. But in ky case after paying for my order I was told that one of the product Inirdered isnout of stock. Maybe you can check you site from time to time to remove those unavailable product to lessen some expectations from the clients. But anyways, overall it’s a good experience purchasing on your app ## Most critical reviews (10 lowest-rated) ### 1/5 — Unprocessed order in over 48 hrs. *2026-07-10, version 2.8.0* I’m very disappointed with the service. Delivery is never as claimed and this time I had to cancel order. I would give minus in stars if that was possible Having said that you do have very good staff who try to help out but your ‘system’ is the problem. ### 1/5 — Full of bugs, images not loading properly *2026-07-08, version 2.8.0* Basic functionally is not working properly. OTP to receive takes ages, images of medicine does not load, servers are slow on international connections ### 1/5 — Worst experience *2026-07-06* Ordered one product and they delayed product so I requested to cancel the order and refund but still I’m fighting for cancellation and refund as the app showing delivered but I didn’t get anything. Their customer care only knows to appologize. Waste of time and energy and not getting things on urgent basis. And their app is useless. Avoid purchasing through apps as it’s not useful **Developer response:** We regret to hear about your experience. At Life, we strive to ensure smooth order management, timely updates, and accurate delivery status. Your feedback regarding the cancellation, refund concern, and delivery status has been noted with priority. Kindly share your contact details at care@lifepharmacy.com, so our team can review and assist you further. ### 1/5 — Good in-store service but horrible delivery *2026-07-02, version 2.8.0* Very disappointing delivery service! Your delivery service needs a big enhancement.. I paid extra fees for guaranteed 30 mins delivery and now it’s almost two hours and I haven’t received it yet ### 1/5 — Unprofessional *2026-06-08, version 2.7.9* there was good service, but I don’t know what happened, in my recent order there is very bad and unprofessional service ### 1/5 — Horrible experience *2026-05-26, version 2.7.9* They wasted my time by advertising products they do not even have in stock. So, instead of delivering my order, they sent a delay notification, followed by another message stating it was completely unavailable. After failing to fulfill the order, they trapped my money in their internal "App Wallet" instead of refunding the amount to my bank account. Then I received a misleading automated SMS claiming I could easily request the refund myself via the app. When I tried, the app blocked me with a notification that this can only be done by contacting customer support. I was then forced to wait in line in their live chat customer support, only to be told it would take 5 working days to process. I will be filing an official complaint against this company with the government and consumer protection. Avoid this app at all costs! ### 1/5 — Late delivery *2026-05-19, version 2.7.9* Late delivery ### 1/5 — Bad treatment *2026-05-19, version 2.7.9* Bad management ### 1/5 — Pharmacy is so slow *2026-05-06, version 2.7.9* It’s so hard to understand their accent, also asking for erx number that is already in the prescription that I sent. I just order 1 medicine and the pharmacy is reviewing it for 1 hour?? ### 1/5 — Not adding to cart *2026-05-04, version 2.7.8* Worst app ever nothing adding to cart cannot log in plus i want to purchase items but its not adding to cart why there is offer when you cannot use anything ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent Service *2026-08-13, version 2.8.1* Cannot fault the service we received, thank you ### 5/5 — Thank you *2026-08-07, version 2.8.1* Amazing and very reliable service. Thank you ### 5/5 — Great support, quality products *2026-08-05, version 2.8.1* Great support, quality products. ### 5/5 — Thanks ! *2026-07-31, version 2.8.1* Very fast ! Thanks ! ### 5/5 — Cosmetic and supplement *2026-07-26, version 2.8.0* Great ### 5/5 — Go to Pharmacy app in Dubai *2026-07-25, version 2.8.0* Easy to order and fast delivery ### 5/5 — Mrs Khan *2026-07-23, version 2.8.0* Very efficient and fast delivery. Promotions and sales are good ### 5/5 — Stable and easy to use app *2026-07-08, version 2.8.0* The app has many functionalities and is easy to use. The availability of the application and the backend is excellent, and it is rarely down. I would only recommend adding an option for delivery on future dates, such as after a day, two days, or even a week. Some other pharmacies have this feature, and I find it very helpful and useful. ### 5/5 — Good experience and always on time. *2026-05-10, version 2.7.9* Thank you ### 5/5 — Best pharmacy *2026-04-15, version 2.7.8* 🔥 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*