# Lifeblood — user reviews

> 102 indexed App Store user reviews of Lifeblood by Australian Red Cross Society, rated 4.89/5 from 37,898 ratings.

- Source: https://appshunter.io/ios/app/lifeblood/id1438603103/reviews
- App overview in markdown: https://appshunter.io/ios/app/lifeblood/id1438603103.md
- Rating breakdown: 5★ 34,751 · 4★ 2,446 · 3★ 312 · 2★ 90 · 1★ 165

## Newest reviews (14 of 102)

### 2/5 — Trouble accessing online account

*2026-08-17*

I can’t always go in to book an appointment as I, like most people, am a busy person. The app used to make this easy for me. Unfortunately, I have recently been experiencing issues accessing my account on both the app and website, where I have been trapped in a perpetual cycle of trying to log into my account, being told I need to sign up, and then finally having that exasperating “account already exists, sign back in” message pop up again. Please fix whatever issues your backend seems to have, as clearly it’s begun to cause issues with existing accounts and making it impossible to access the online booking service or other information which is attached to your account. Please find away to prevent this from happening to others as well, for good

### 4/5 — Satisfying 🤩

*2026-07-22, version 3.5.112*

Such a satisfying feeling after donating , knowing how needed the plasma is and how many people each donation helps, for just a little of your time.
Love the u retraction with the friendly very professional staff, who always make you fell very welcome ..

### 4/5 — Great Staff

*2026-07-10, version 3.5.112*

It’s my 48 whole blood donation at Red Cross Chermside and it’s a great place with a great staff members.

### 5/5 — First time donor

*2026-07-09, version 3.5.112*

Well I’ve finally taken the step and what a great experience it was. If you’ve had a blood text, then you are more than prepared with what to expect. Everyone in Brisbane City were welcoming, kind and informative. So much so, I’ve booked in my plasma and next blood donation just an hour later. Please donate and give someone a priceless gift!

### 5/5 — Easy peasy

*2026-07-08, version 3.5.112*

So easy to book my donations ❤️

### 5/5 — Staff feedback

*2026-06-29, version 3.5.112*

Both Jessica & Felicity at Bendigo are amazing!

### 5/5 — Trevor

*2026-06-28, version 3.5.112*

Fabulous staff, incredibly helpful, caring, knowledgeable and on the ball. A very good facility, easy to access, trains close, buses, metro and plenty of parking nearby. Excellent snacks after the donation. Help others by donating blood, plasma or platelets .

### 5/5 — Doesn’t function

*2026-06-27, version 3.5.112*

The App does not work on my iPhone

### 5/5 — Lifeblood Caulfield - Deb

*2026-06-26, version 3.5.112*

Lovely staff, very friendly and efficient. It’s such a 😫quick and simple process. Feels good to donate and make a difference ❤️

### 5/5 — Great App

*2026-06-23, version 3.5.112*

App makes it so easy to make appointments or reschedule appointments.

### 5/5 — Dave H

*2026-06-23, version 3.5.112*

Super easy, I like to donate when I can

### 5/5 — Mark

*2026-06-15, version 3.5.112*

Fantastic app. Wonderful organisation.

### 4/5 — Can’t use app.

*2026-06-12, version 3.5.112*

I have had the app for along time to book appts. Today can’t get in past notification pages you swipe across. It’s like I can’t see the top of the page. Have turned phone off and on,  removed app and downloaded again. Frustrating, any help appreciated.

### 5/5 — Fantastic

*2026-06-07, version 3.5.112*

Great way to help people made easy, donated multiple times now. App is easy to use, easy to book with times and locations that works for you. Great features on the app as well strong recommend 🤩👍

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t log in

*2026-07-22, version 3.5.112*

Can’t log in. Just goes around and around. Telling me I’m already registered

### 1/5 — Keeps logging you out!

*2026-07-01, version 3.5.112*

I see that others have flagged this too. The point of an app installed on your device is to not keep having to remember passwords!

It’s as if they are trying to make things harder for donors!

### 1/5 — Can Not log in

*2026-06-26, version 3.5.112*

Terrible app can. not log in makes it too difficult to donate

### 1/5 — Worst App Ever

*2026-06-21, version 3.5.112*

I have NEVER been able to make a successful, complete booking using the Donate Blood app. There are glitches in so many stages it’s almost impossible to use. I waste 15/20 minutes trying to book and it’s so frustrating there are times I don’t donate (O neg) because the booking process is so hopeless! This has been the case for YEARS! You are losing donors!

### 1/5 — Can’t log in

*2026-06-12, version 3.5.112*

Since the app has updated I can’t log in. Pressing the log in button makes me fill in all my details and when it asks if I have a donor number and enter that in, it says there is already an account u der these details and tells me to log back in. It’s a viscous circle !!

### 1/5 — App no longer works!

*2026-06-05, version 3.5.112*

The app no longer works after latest update. Even the two updates to fix it hasn’t fixed anything!
I’ve been using the app for years. After the last update I can no longer login, making the app useless. 
Go to login, enter details. Tells me I already have an account and need to login. Which is exactly what I’m trying to do. Just sends you in circles. 
Called the number for help. Was no help, still can’t access app. 
Please fix it!

### 1/5 — App login is broken

*2026-05-28, version 3.5.107*

Have not been able to use the app for months as the login flow is broken

### 1/5 — App no longer works!

*2026-05-14, version 3.5.107*

The app no longer works after latest update. Even the update to fix it hasn’t fixed anything!
I’ve been using the app for years. After the last update I can no longer login, making the app useless. 
Go to login, enter details. Tells me I already have an account and need to login. Which is exactly what I’m trying to do. Just sends you in circles. 
Called the number for help. Was no help, still can’t access app. 
Please fix it!

### 1/5 — Issues with current version

*2026-04-30, version 3.4.133*

This version hasn’t been working from me. I emailed the contact us email to let them know, they said it was a known issue but I could still call to book. I hope they fix this soon because I don’t really want to call to book.

### 1/5 — CANT LOG IN

*2026-04-22, version 3.4.133*

Over 100 donations but I cant log in since the update. Ive called up and they were no help!

## Most praised reviews (10 highest-rated)

### 5/5 — Relax, they are great

*2026-08-27, version 3.5.112*

I come here from time to time: great people, great care, and the party pies are a regular fun treat as well

### 5/5 — Lifeblood Camberwell - book in NOW!

*2026-08-16, version 3.5.112*

If you are don’t have a physical (eg; low iron) or psychological (eg; fear of needles) reason making donating an issue then please go to the Camberwell Lifeblood Centre - or your nearest one - and donate. 

It is an unambiguously fantastic thing to do. The staff in Camberwell are outstandingly professional and friendly; they make each donation a pleasure.

### 5/5 — Good stuff

*2026-08-15, version 3.5.112*

Excellent app from an excellent company

### 5/5 — Amazingly user friendly

*2026-08-08, version 3.5.112*

The APP is so much user friendly. It gives you all the information like eligibility, When you will be able to donate different blood types, Last donation details, Digital donation card, Last donation health information and etc.

### 5/5 — So easy to navigate

*2026-08-07, version 3.5.112*

This app is
So easy to navigate and book vital appointments in advance wish all apps were this easy to use

### 5/5 — Easy to use and quick

*2026-08-03, version 3.5.112*

I think this is a great app. Easy to use, quick to create and update appointments. Also the saved data on your visits is helpful.

### 5/5 — Best savings are life savings

*2026-08-03, version 3.5.112*

Less than 3% eligible, able, Australians donate blood products. However, everyone is impacted and these products are always in high demand. This app makes it super easy to book in and save a life or three.

### 5/5 — Easy to change

*2026-08-02, version 3.5.112*

Had to reschedule again. So easy to do on app. Thank you. Except for choosing a nickname!

### 5/5 — Great app, one suggestion

*2026-07-14*

App is very good, it makes it so simple to book and track appointments. I like how when you’re booking to donate it tells you the soonest date you can do it for either blood or plasma. My one suggestion to improve the app would be when you get to the screen where you select to book whole blood or plasma, the icon shows what the most recent stock levels are in your region for your blood type. I’m not sure how others decide which to donate, but for myself I would book an appointment for the one that is most in need. Or maybe a tab somewhere else in the app that shows current stocks? Anyways, great app, hope more people download and donate!

### 5/5 — Great app

*2026-07-13, version 3.5.112*

This is a great and simple app it does everything it needs to with little fuss and had all the information you need to book and keep track of your bookings. The process of adding the booking to your calendars is very easy too.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
