# LifeSG — user reviews > 64 indexed App Store user reviews of LifeSG by Government Technology Agency, rated 3.70/5 from 37 ratings. - Source: https://appshunter.io/ios/app/lifesg/id1383218758/reviews - App overview in markdown: https://appshunter.io/ios/app/lifesg/id1383218758.md - Rating breakdown: 5★ 23 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 10 ## Newest reviews (13 of 64) ### 4/5 — Unable to personalise Services etc *2025-02-06, version 1.8.74* It would be great if we can personalise the Services etc that we see on the front page. Not everyone is interested in the first few services for children. ### 4/5 — Fast and convenient *2025-01-26, version 1.8.74* Simple to use and fast transaction ### 5/5 — Go GovTech *2024-12-18* Thank you! ### 5/5 — Simply the best. *2024-12-09, version 1.8.72* A simple and user friendly app. Simply loving it. OMG, I feel that it seamlessly enhances shopping Xperia and connecting with the government. No app can achieve this high standard. Thanks the experts and all supporting staffs that designed this wonderfully simple app. Well Done😀😆😇 ### 5/5 — Easy to use *2024-12-05, version 1.8.72* Easy to navigate around and simple to use. Don’t screw up like most government apps. ### 3/5 — Reporting illegal parking *2024-11-29, version 1.8.72* The apps is great except for “attached apps” (like One Service)that somehow is not up to mark or have quite illogical restriction. Many of us would report illegal parking only if it pose a danger to other road users. Currently we have to be within 250 metre of the scene, take a photo & report within certain time. May I know how long the relevant authority be present at the scene once they even notice the “app report” & take to clear the “danger”? Was the restriction make such that most of concern road users feel hopeless & give up reporting it? Btw, I’m also giving up to report such cases. I believe no reporting restriction should be above road safety, in this case. Please amend such restriction that make many to give up making our road safer. ### 3/5 — Illegal Parking is not working *2024-11-16, version 1.8.71* The illegal parking app is always unable to take picture and proceed. Always hangs there and no amount of restarting works. It has been so for a few version over more than 1 year. Works at times and sometimes it doesn’t. Annoying. ### 5/5 — LifeSG pros *2024-09-03, version 1.8.67* I recently used the LifeSG for applying for the baby bonus, and overall,I found it to be a convenient and user-friendly experience. Here are some of the highlights and areas for improve the. ### 3/5 — Poor PR Comms & Context App Notification *2024-06-17, version 1.8.66* Recent app notification of reporting neighbors via app about child or elderly abuse smells like collaboration with the state policing/spying upon neighbour family’s lives, even if it is a civic and moral duty to help. Should have simply just frame it as “Does a neighbor need help with social services?” Sounds a bit more better doesn’t it? Moreover, majority of users for this app do not need the featured service above; you are just scaring users and creating mistrust in general sense. The notification should not have been sent en masse. ### 3/5 — App feels slugy and freezing *2024-05-25, version 1.8.65* You can improve the speed of the app and and optimise it better and make user friendly and use different colours or change the logo in stylish way which app looks better and catchy ### 5/5 — Well designed & informative *2024-01-06, version 1.8.58* Elegant design, well segmented and informative . One look I’m able to find Skills future credit and upon clicking , directs me to courses available. This app allows me to highlight my interests and on the Explore page, there are Guides, Government Schemes, Events & Articles relevant to my interests. 👍👍👍 ### 2/5 — App that lacks relevance and focus *2023-09-09, version 1.8.53* The app is rather messy with bad UX It dedicated a huge space for contents that might not be relevant to you e.g register your child birth. I mean, if you can retrieve profile from SingPass and as a government app, you can do some basic personalisation right? I feel pressured with marriage support and register child birth every time I opened the app and this was along side with information on reporting neighbourhood issues. It just feel information overloaded and not sure what the app is trying to do. ### 5/5 — Excellence without question *2023-07-11, version 1.8.50* It’s just amazing. Had a very good experience of a very high standard application. Very proud of Singapore. ## Most critical reviews (10 lowest-rated) ### 1/5 — Updated app still sending OTP to someone else’s number *2025-09-25, version 1.8.85* Why is my IC number linked to someone else’s HP number whenever an OTP is sent? Before the app update, this issue had already been there but it has not been resolved even after the app update. It is very tiresome to keep changing log in passwords. It eludes me why we can’t simply sign in using SingPass as with other similar apps. Very poor app. ### 1/5 — Latest update crashes *2025-05-01* Can't access NS Credit QR code anymore. App crashes with fatal TypeError. You need to check your releases before locking people out of their benefits! ### 1/5 — Optimize it for ios 18.1 please! *2024-11-04, version 1.8.71* I had been unable to make full use of the app for a while now, it says no connection and unable to show my details there. Im using iphone 16 Pro max, 5G connection from Singtel and 10 Ghz of WiFi speed. I doubt my device and internet having issues. When was the last update? Seems never. ### 1/5 — Very bad *2024-06-15, version 1.8.66* Force us to change from Singtel TV Go to this nonsense. Watched the Live TV on this app, cant even full screen it, if press for full screen, the app will crash. And once in the Live TV, you cant go back, either crash the app or force close it. Either fix it asap or let us go back to Singtel TV Go. Dont force us to change when the app isnt ready. ### 1/5 — Preschool search and registration of interest *2024-01-15, version 1.8.58* Not able to register infant care interest for yet-to-be-born child through the preschool search, where it was supported previously on ecda website up to 3 months before EDD. When I tried today, website mentioned on the announcement that the ecda cms website for preschool search has ceased today and to go to LifeSG, while new search service is only available from 1 Apr 2024. It seems the flow doesn’t allow input of unborn child. :( Pls advise how I can go about to still make the interest enrollment which is very time sensitive, given the difficulties to get a place in infant care, and now I can’t even register to be put on waitlist. Thank you. ### 1/5 — More like a landing page, still requires multiple logins *2023-05-24, version 1.8.48* I tried LifeSG because of the many banners advertising it in the OneService app - thought perhaps I should see if this one app can replace the several on my phone for the various government agency-related tasks I do. However, it seems to function more like a landing page linking out to the various other apps? For eg, I was required to login w Singpass when I open LifeSG, but had to login again for OneService reporting (which was a simplified but less user-friendly version of the full OneService app). Then, when I tried checking medical appointments, I was redirected (presumably to HealthHub) to login again. So I’m opening an app and logging in, only for it to open another app and ask me to sign in again. I guess it might work well as a discovery tool for someone who is clueless about the range of government services and apps out there. But if you know what you need, probably a better bet to just go directly to the specific app. ### 1/5 — Poor integration and process with ica *2023-05-10, version 1.8.47* Application process via app was ok. However the integration and application process is horrendous. A simple birth cert is taking more than 3 working days. Still radio silence on my child birth certificate despite following the instructions and making payment. Lifesg Helpdesk diverted the query to ICA. ICA doesn’t reply. If planning to go digital but worse off than physical certificate. Why spend tax payers money to develop a poorly integrated app? ### 1/5 — Unable to use *2022-12-10* I have tried to remove and install app again. It is always showing something broke. Kindly fix it asap. ### 1/5 — Never trust the Govt *2022-12-09, version 1.8.36* It’s always very sus when a Govt tries to bribe people into installing tracking apps on their phones. If they were sincere, they would have just transferred money to reservists directly instead of bribing us into installing spyware on our phones. Never mind. Just take the money and delete the app from your phone. ### 1/5 — App with no value, uninstalled to free up storage *2022-08-25, version 1.8.29* Suppose to be an app with credit to spend but no credit whatsoever. Suppose to be an app for one stop gov services but simply just redirect to the various gov websites and google is so much easier and superior for this use case. To those who may be blindly giving good ratings, do you know how to use google and have some integrity pls (stop giving 4-5 stars with no example given for the high rating which are basically fake reviews) ## Most praised reviews (10 highest-rated) ### 5/5 — Great app, easy to use *2025-10-18, version 1.8.86* All good ### 5/5 — Very convenient *2025-10-12, version 1.8.86* This app is very convenient ### 5/5 — Easy to use and app performance is good *2025-09-13, version 1.8.85* This app is easy to use with descriptive notes that are helpful for users not familiar with various government services. It basically consolidates all government related functions under one roof, which helps breaks down barriers to download multiple apps ### 5/5 — Very easy to use *2025-08-13, version 1.8.84* Took some time to figure out how to use. Once I figured out it’s very easy and convenient. ### 5/5 — Ease of use *2025-08-08, version 1.8.84* Exact value payment without having to fidget with change. Friendly and easy user interface plus secure payment access. ### 5/5 — Convenient and cheap *2025-07-30, version 1.8.83* With so many parking slot options, its a convenient way to go from point to point ### 5/5 — The most convenient payment app *2025-07-15, version 1.8.83* It’s so easy to use and accepted everywhere. Thank you LifeSG for making life so easy and helping in cost of living. ### 5/5 — Such a breeze.. *2025-07-08* Easy to use and navigate. How delightful. ### 5/5 — So Convenient! *2025-06-05, version 1.8.80* I am able to keep track of my son’s NS registration, so that I could follow up with him. Also, I have just transferred my GovCash very conveniently to my PayNow. Thank Y❤️U So Much to Our Beloved Singapore PAP Government! You don’t find this type of steady governing in many countries. ### 5/5 — 🏆 *2025-05-20, version 1.8.80* ⭐️⭐️⭐️⭐️⭐️ I used up my S$200 in 2 seconds!!! This app is super user friendly. Kudos to those who developed and manage this app. 🤝 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*