# Lifesize Video Conferencing — user reviews

> 83 indexed App Store user reviews of Lifesize Video Conferencing by Vidyo Inc., rated 2.60/5 from 171 ratings.

- Source: https://appshunter.io/ios/app/lifesize-video-conferencing/id854663434/reviews
- App overview in markdown: https://appshunter.io/ios/app/lifesize-video-conferencing/id854663434.md
- Rating breakdown: 5★ 45 · 4★ 14 · 3★ 20 · 2★ 18 · 1★ 74

## Newest reviews (17 of 83)

### 2/5 — Front Camera

*2022-01-27, version 13.5.12*

I hate how the front camera is not mirrored. If it were, my rating would be higher.

### 2/5 — Unusable on a Mac

*2022-01-27, version 13.5.12*

The iPad app works fine, but it’s unusable on an M1 Mac. Despite recognizing my MacBook Pro’s camera and a Plantronics headset no one can ever hear or see me.

### 1/5 — Péssimo

*2021-08-23*

Trava com muita frequência.

### 1/5 — Kicks me out

*2021-03-11, version 13.5.10*

Kicks me out after 40 minutes. This began happening about 2 weeks ago. Also, god forbid someone calls you mid-video, you lose the speaker capability and get to ask people to repeat themselves the entirety of the call because now it’s only using the phone volume. Also, glitches when others join the video.

### 2/5 — Can’t connect

*2021-02-10, version 13.5.10*

Unfortunately, this app wouldn’t connect for my IPhone during my appointment. I click the link followed the instructions in my email. I downloaded the app and I couldn’t sign in as guest so I made a profile to see if that would work. I was wrong please fix, I had to use my husband’s android phone and I finally connected but 15mins late.

### 1/5 — Limit on call size

*2021-01-19, version 13.5.8*

Attempted to join a group call but the meeting was “full”. Even if this is a free version the host is using, this puts it immediately behind its competition. Uninstalled and shall not be using again

### 1/5 — On paye cher pour toujours peu

*2020-12-20*

Système de visio à la traine par rapport à ses concurrents. Manque de beaucoup trop de fonctionnalités et surtout l’application mobile est loin de la version web.
Dommage

### 1/5 — Won’t work right

*2020-11-20, version 13.5.4*

It will not let me see and hear the other person. If I can hear them I can’t see them and vice versa. Really annoying.

### 1/5 — Problems already

*2020-11-09, version 13.5.2*

I was told I had to download and use this app for an appointment. The low rating should have been an indicator.

I create the account. I am prompted to login. My password is rejected.

There is no way to check the password, and no way to reset. This is complete BS.

### 1/5 — Doesn’t work on iphone11 pro

*2020-11-06, version 13.5.2*

Downloaded app, signed up, got emails, could not log in app. Could log in on my phones browsers but looks weird. Can log in my home desktop but now I'm not mobile. Called support twice and provided the basic change password, restart app, restart phone. None worked. Support employee was nice but not able to fix the issue, very frustrating as this is the only way I can communicate with my loved one and I have to make sure I’m home waiting for their call now. Please fix this!!!!

### 3/5 — Help me please

*2020-11-04, version 13.5.1*

So I’m having a hard i had this app on my laptop/chrome book for 7 months and it was really good to talk to but sometimes I can’t hear the person and they can’t hear me and today I tried to go on it and I tried to login in and there was nothing but a white screen I was like is it my laptop or chrome so I restart it and sign out it was the same thing a white screen so what is happening please tell me.

### 1/5 — Crashing

*2020-10-15, version 13.4.7*

Ever since this update it kicks me out of the app at least 1-3 times per visit. I see patients all day and rely on this to visit with them. Please fix this APAP!!!

### 2/5 — Drains battery like crazy!

*2020-09-19, version 13.4.6*

App works fine, no issues other than a 20 minute meeting drains 40% of the battery from my iPhone XR and increases the phones temperature buy about 600 degrees. No other video call app requires this much processing power and energy, why does this?

### 1/5 — Can’t join with PIN

*2020-08-07, version 13.4.0*

Tried to join a meeting with PIN. Screen shows number pad. If you enter pin, it doesn’t take it. I’m unable to join the meeting. I’m on IPhone 6s with uptodate iOS and latest app. 
Also no option to join with no camera and no mic at “Join Meeting”

### 3/5 — Needs more features

*2020-07-25, version 13.4.0*

My work uses this app for video conferencing. It seems to work ok just not a lot of features. It would be awesome if there was a feature that you could add background pictures and blur your background. Just a few suggestions to help liven up the meetings etc.

### 1/5 — Bugs?!

*2020-07-13, version 13.4.0*

I use this app quite frequently and let me TELL you. My phone bugs out all the time, it overheats it within half an hour, and it causes so much trouble. As someone who needs to have these meetings, I would seriously recommend you use zoom.

### 1/5 — AWFUL

*2020-07-10, version 13.4.0*

Do not use!! Zoom is so much more efficient. My company utilizes Lifesize and I hate it. Absolutely terrible app and program

## Most critical reviews (10 lowest-rated)

### 1/5 — Ne marche juste pas…

*2025-09-09, version 13.5.18*

Impossible d’établir une connection

### 1/5 — Downloaded - no option to sign up

*2025-02-12, version 13.5.13*

Worst - if I can’t create an account or even use “forgot password” to get in, it’s useless.

### 1/5 — Aplicativo horrível

*2024-11-05*

Péssimo!

### 1/5 — Does not work

*2023-08-11, version 13.5.12*

I have a secure wifi connection , private, at home.  Once I downloaded this app, anytime I try to sign up, a screen appears that tells me that I can not proceed because this app requires a secure connection.  Tries for weeks to no avail.  What kind of garbage is this Lifesize system ?

### 1/5 — If I could leave zero stars

*2022-11-01, version 13.5.12*

I can’t even sign up on my phone. It tells me I need a secure connection. But when my doc calls me and gives me a conference I’d we can sort of use it. She has to call me because there is no audio. I can’t believe doctors are using this app

### 1/5 — Truly useless app

*2022-10-26, version 13.5.12*

Microphone wouldn’t work for an out of state court hearing, resulting in me having to write my answers to the judge and reschedule.    Total waste of time.

### 1/5 — Does not work

*2022-04-19, version 13.5.12*

The app does not work on iPhone 12 Pro Max. It just never loads.

### 1/5 — No audio permission on IOS

*2022-01-10, version 13.5.12*

The app will not even show the option for audio permissions which makes the app impossible to use. Please fix!

### 1/5 — Doesn’t work

*2022-01-06, version 13.5.12*

Just Signed up but it won’t let me open it.
I can’t delete it and I can’t change the password
I can’t use it and can’t delete the app.

### 1/5 — Sh!t product

*2021-08-31, version 13.5.12*

Terrible

## Most praised reviews (10 highest-rated)

### 5/5 — Works fine

*2021-08-02, version 13.5.12*

I’ve been using Lifesize for several weeks. So far so good! I conduct dyslexia therapy virtually. So far only one student at a time. Hopefully I won’t have problems when I add students to groups.

### 5/5 — Simple et efficace

*2020-07-09*

Blufé par la simplicité d’utilisation, nous faisons des réunions habituellement avec un grand nombre de participants, ça fonctionne vraiment très très bien.

### 5/5 — Amazing quality with presentation

*2020-06-30*

Amazing video quality and amazing show of presentation. I recommend!

### 5/5 — Great App - Great service

*2020-06-25, version 13.4.0*

I install and use Lifesize on a daily basis and would highly recommend as a VC platform.

### 5/5 — High quality  video/audio

*2020-06-25, version 13.4.0*

This is by far the best app I have used, beats the low/poor quality zoom and Microsoft teams experience I have used in the past and totally secure!

### 5/5 — Great app - very reliable

*2020-06-19, version 13.4.0*

I use the Lifesize app on an almost daily basis and it always work well - great video and audio.

### 5/5 — Best system ever

*2020-04-30, version 13.2.2*

Best conferencing system solution by far!!  Way better than Zoom or Cisco.  The quality is amazing!

### 5/5 — Excellent Secure Video Platform

*2020-04-17, version 13.2.1*

This application is the gateway into the Lifesize platform, connecting Ultra High Definition 4K room system, Laptops, Desktops, Mobiles and Tablets together on the same powerful platform. Every call is encrypted by default, which cannot be disabled, which gives you peace of mind that your call is private and secure between the parties on the call.

 Avoid Zoom which has huge security issues as well reports of them selling your data on the web! 

There are a huge amount of features available from recording through to 500 way calling, plus streaming to 10,000 viewers. 

This is a seriously powerful business tool that is also Interoperable with Microsoft Teams and all other video conferencing platforms.  
Highly recommended for a safe, secure and stable platform. 👍⭐️

### 5/5 — Não gostei,não estou conseguindo entrar

*2020-04-06*

Não gostei

### 5/5 — Effective

*2020-03-19, version 13.1.2*

Works fantastic! Quality and ease-of-use is excellent!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
