# Lighthouse Credit Union — user reviews

> 331 indexed App Store user reviews of Lighthouse Credit Union by Lighthouse Federal Credit Union, rated 4.30/5 from 1,705 ratings.

- Source: https://appshunter.io/ios/app/lighthouse-credit-union/id898250802/reviews
- App overview in markdown: https://appshunter.io/ios/app/lighthouse-credit-union/id898250802.md
- Rating breakdown: 5★ 1,219 · 4★ 184 · 3★ 45 · 2★ 69 · 1★ 188

## What do users think of Lighthouse Credit Union?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 User-friendly interface
- 🔒 Secure banking
- 💡 Convenient features (e.g. check deposits)

**Cons**

- 🐛 Frequent login issues
- 🐛 Loading/performance problems
- 🐛 Unreliable mobile deposit
- 🐛 Buggy app updates

**Commonly reported bugs**

- Constant log-outs
- Inability to pay loans
- Incorrect account balances
- Crashes and freezes

**Most requested features**

- Improved 2-factor authentication
- Ability to view credit score
- Landscape mode support
- Seamless integration with external accounts

## Newest reviews (18 of 331)

### 2/5 — Loading

*2026-08-18, version 11.0.260300*

This app opens 5% of the time it never loads no matter how good my WiFi is. It’s fine when you use it but that doesn’t matter if it won’t open.

### 2/5 — Account number

*2026-07-21, version 11.0.260300*

Feeling a bit down using this app. Where is my account numbers? I need this information as Im joining the law enforcement and it’s required and I need it to give to my other jobs employer for direct deposit

### 2/5 — Tricksters

*2026-06-17, version 11.0.260300*

Current balance should be the main/ larger amount shown, not next payment amount.

### 5/5 — Completely user friendly

*2026-06-06, version 11.0.260300*

I use this app frequently. It is easy to navigate

### 5/5 — Customer

*2026-06-05, version 11.0.260300*

Account appearance is not accurate I had to go into the branch many times and they still were not able to help me

### 5/5 — Great bank and app

*2026-06-03, version 11.0.260300*

One of the better banks that has an app. Can do just about anything and you have all your information right there at your fingertips.

### 2/5 — Transfers

*2026-06-02, version 11.0.260300*

The transfer window hardly ever drops down with accounts you need to transfer to and from… fix it please

### 5/5 — Monitor

*2026-05-29, version 11.0.260300*

I like being able to monitor my $
Thank you

### 5/5 — Excellent App

*2026-05-24, version 11.0.260300*

5 stars

### 5/5 — Great App!!! For a Great Credit Union!!!

*2026-05-21, version 11.0.260300*

Great App!!! For a Great Credit Union!!!

### 5/5 — Review

*2026-05-17, version 11.0.260300*

I am satisfied with this app and the credit union itself is a great stepping stone forward in my life

### 5/5 — Excellent App

*2026-05-07, version 11.0.260300*

5 stars

### 5/5 — Lighthouse rock

*2026-05-04, version 11.0.260300*

First time using it, but I am already impressed with it.

### 5/5 — 👍👍

*2026-05-04, version 11.0.260300*

So much better than a traditional bank.

### 3/5 — needs one tweak

*2026-05-04, version 11.0.260300*

I miss the calendar with the running balance. The new cash flow feature is difficult to add income, from what I can see. I have regular direct deposit marked as pay check or payroll, however when I go to add this, I cannot find my most recent direct deposit. There are also a few expenses that are like this. My monthly automatic withdrawal for my life insurance is an example. For a at the moment status of balances, the app is fine.

### 5/5 — No issues

*2026-04-30, version 11.0.260300*

Works every time.

### 5/5 — Great C. U.

*2026-04-28, version 11.0.260300*

Lighthouse has been great to work with.  Easy transfer of funds from on banking institution to this one.  Customer service is always great.

### 5/5 — App is great

*2026-04-27, version 11.0.260300*

The App is great. But asking for the rating at the opening and not allowing putting it on pause isn’t good.  Either wait until we are done or allow it to be minimized!

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible app

*2026-05-21, version 11.0.260300*

App is clunky, bank is worse

### 1/5 — Meh

*2026-04-30, version 11.0.260300*

Clunky, glitchy, no “principle only” payment option on loans

### 1/5 — I’m not a fan

*2026-04-26, version 11.0.260300*

I’m not a fan of the new layout, I find it annoying

### 1/5 — Put it back to old view

*2026-04-24, version 11.0.260300*

The most recent update is terrible. The app font now looks awful and cartoony, it is difficult to read the account screen and numbers. The home screen is clunky and too busy and annoying to navigate. It looks like it was designed by a teenager. 
I used to just be able to see all my accounts expanded on the main home screen and now you've created an extra unnecessary step to go to another accounts page. The accounts page is terrible all the numbers are in different size fonts which makes it extra annoying to read. Stop changing things that were working fine.

### 1/5 — Liked the old one better

*2026-04-22, version 11.0.260300*

Should have never changed the app, the old one was more convenient and easier to use. Hope they change it back.

### 1/5 — I’m not crazy about this new update that you’ve done you’ve made it more difficult.

*2026-04-22, version 11.0.260300*

Please stop making things more difficult. I like to just go to my page. Find the information quickly.

### 1/5 — Horrible update on this app

*2026-04-14, version 11.0.260300*

Horrible since the update. Can’t hide accounts anymore. Only lets you show a few accounts on the home page. My husband has to sign in under my name to get bill pay to work for him. Am looking to leave this credit union as it can’t leave a user friendly app alone. Each update only gets worse.

### 1/5 — Antiquated

*2026-04-12, version 11.0.260300*

This app is very difficult to use. You have to scroll to go from account to account. It doesn’t go right to large numbers like other banks. It’s just not user friendly

### 1/5 — Update is awful

*2026-04-10, version 11.0.260300*

With new update I have to close and reopen the app every time  or it spins out. Instead of able to see all my accounts at once I have to swipe through them individually, which is a waste of time.

### 1/5 — New app

*2026-04-09, version 11.0.260300*

Don’t like the new layout.

## Most praised reviews (10 highest-rated)

### 5/5 — Love my bank

*2026-08-22, version 11.0.260300*

Easy to use

### 5/5 — Quickly showing the information

*2026-08-13, version 11.0.260300*

As it gets to be more important for everyone to be mindful of the dollars, nice to know lighthouse credit union supports its members Down to the Small detail, including this app

### 5/5 — Good app

*2026-07-29, version 11.0.260300*

Easy to find what you’re looking for. Lighthouse Credit Union is probably the best banking institution I’ve used.

### 5/5 — Easy operation

*2026-07-07, version 11.0.260300*

Good dashboard with all options visible

### 5/5 — Lighthouse App

*2026-07-04, version 11.0.260300*

Very user friendly

### 5/5 — So easy to use!

*2026-07-01, version 11.0.260300*

I find the new app very easy to use to see where your accounts stand. Transactions are pretty easy too. I like it!

### 5/5 — Excellent

*2026-06-23, version 11.0.260300*

Excellent performing app always!!

### 5/5 — Better

*2026-06-17, version 11.0.260300*

Better now with the new update

### 5/5 — Better

*2026-06-09, version 11.0.260300*

Easier to make my loan payment now. I had made a negative review before specifically for that reason, and they did some great work at resolving the issues! Great job, and very happy with how the app works & flows now!

### 5/5 — Eagle

*2026-06-08, version 11.0.260300*

Fluid, quick, responsible, safe

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
