# Lightspeed Live (K & U) — K-Series & U-Series

> Restaurant sales and reporting app for Lightspeed POS systems. (iPhone/iPad app by Upserve, Inc..)

- Source: https://appshunter.io/ios/app/lightspeed-live-k-and-u/id980311107 (this page in markdown: same URL + `.md`)
- Developer: [Upserve, Inc.](https://appshunter.io/developer/1053223705)
- Category: Business, Food & Drink
- Price: Free
- Rating: 1.60/5 from 59 App Store ratings · 72 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.6 · 24 MB
- Languages: American English
- Released: 2015-05-18
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/lightspeed-live-k-and-u/id980311107/reviews.md

## What is Lightspeed Live (K & U)?

Lightspeed Live (K & U) communicates directly with Lightspeed Restaurant (K) and (U) so you can see real-time sales and reporting from your restaurant, wherever you are.

Keep up to date with sales performance, check and guest volume and loss prevention metrics such as comp and void counts. Additional features include comparison against historical reports, top performing menu items and categories, access to your logbook and more.

What is required?
For Lightspeed Restaurant POS (K) customers, you must have access to Advanced Insights.
For Lightspeed Restaurant POS (U) customers, you must have access to HQ.

## Key features

- Real-time sales monitoring
- Guest volume tracking
- Loss prevention metrics
- Historical report comparison
- Top menu item analysis
- Logbook access

## Recent user reviews (10 of 72)

All indexed reviews: https://appshunter.io/ios/app/lightspeed-live-k-and-u/id980311107/reviews.md

### 1/5 — Error with login

*2025-05-17, version 2.7.1*

Tried to login many times with the correct id and password for K-series. However, the system still gives error message.

### 1/5 — App keeps crashing

*2025-02-07*

It fails to reload if closed for more than 10 minutes. I have to delete and reinstall every time I’d like to login and see how the business is doing.

### 1/5 — Bad app

*2024-06-19*

So bad, always crashing

### 1/5 — Make it not crash

*2024-05-02*

The info is solid, however I need to remember to log out of the app will not load the next some further improvements are needed

### 1/5 — Garbage

*2024-03-27, version 2.7.1*

Has to be reset everytime it’s opened. Expect me to run a business with lightspeed but you can’t even get an essential app to work properly… Ridiculous

### 1/5 — Daily Pain

*2024-01-11, version 2.7.1*

I don’t understand why they make an app available where in order for it to work you need to delete and reinstall it. 

Will someone address this at some point?

### 1/5 — App won’t opened next day

*2024-01-04, version 2.7.1*

Every day I need to delete the app and reinstall it again because it keeps not working

### 1/5 — Delete and reinstall ever time

*2024-01-03, version 2.7.1*

This has to be the worst stats app. It gives you minimal information and it goes blank every time you close it so it’ll need to be delete and reinstall. Log in again and wait a long time for it to fetch your info.

### 1/5 — Just problems

*2023-10-13*

This system is garbage poor customer support crashes every day every day MV readers disconnect printers don’t work system goes down nobody on the other end for customer support and when you try to leave they tell you gotta pay to break your contract. Do not use this system it is garbage.

### 1/5 — What A Joke

*2023-08-26*

I have to remove and reinstall DAILY when the old APP was just fine. Please get it together. This is unacceptable.

## Frequently asked questions about Lightspeed Live (K & U)

### What does Lightspeed Live (K & U) do?

This app provides real-time sales and reporting data directly from your Lightspeed Restaurant POS system. You can monitor sales performance, guest volume, and loss prevention metrics like comp and void counts from any location.

### What are the key features of this app?

Key features include real-time sales and reporting, tracking guest volume, monitoring loss prevention metrics, comparing current data against historical reports, identifying top-performing menu items and categories, and accessing your restaurant's logbook.

### Is this app free to use?

Based on the provided information, the app itself is free. However, specific access requirements are necessary for Lightspeed Restaurant POS (K) customers (Advanced Insights) and (U) customers (HQ).

### What are the requirements to use Lightspeed Live (K & U)?

For Lightspeed Restaurant POS (K) customers, access to Advanced Insights is required. For Lightspeed Restaurant POS (U) customers, access to HQ is necessary. These are prerequisites for the app to communicate with your POS system.

### Who is the target audience for this app?

The app is designed for restaurant owners and managers who use Lightspeed Restaurant POS systems (K-Series or U-Series). It allows them to stay informed about their business's performance remotely.

## Version history (last 5 releases)

### 2.10.0 — 2026-08-18

Improved: The toolkit has been updated to bring you a quicker and more secure experience.

### 2.9.0 — 2026-07-20

This version includes some bug fixes and performance improvements

### 2.8.0 — 2025-08-11

Improved: The toolkit has been updated to bring you a quicker and more secure experience.

### 2.7.1 — 2023-09-05

• Resolved: We fixed an issue where the app was not showing comparisons on certain graphs.

### 2.7.0 — 2023-06-19

Resolved: We fixed an issue that was causing the app to close unexpectedly for some users when launching the app.

## Apps similar to Lightspeed Live (K & U)

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Lightspeed Pocket (S)](https://appshunter.io/ios/app/lightspeed-pocket-s/id458068095) | 4.7 (6,530) | Free | Business |
| [Lightspeed Reporter (X)](https://appshunter.io/ios/app/lightspeed-reporter-x/id1490159763) | 2.6 (18) | Free | Business |
| [Lightspeed Restaurant POS (L)](https://appshunter.io/ios/app/lightspeed-restaurant-pos-l/id474723658) | 3.0 (30) | Free | Business |
| [Lightspeed Restaurant POS (K)](https://appshunter.io/ios/app/lightspeed-restaurant-pos-k/id1486190847) | 2.8 (15) | Free | Business |
| [Lightspeed Restaurant POS (O)](https://appshunter.io/ios/app/lightspeed-restaurant-pos-o/id649276116) | 4.8 (4) | Free | Business |
| [Craftable Inventory](https://appshunter.io/ios/app/craftable-inventory/id1633413960) | 3.9 (7) | Free | Business |

## More apps by Upserve, Inc.

- [Upserve Inventory](https://appshunter.io/ios/app/upserve-inventory/id1447377899)
- [Upserve - Restaurant (POS)](https://appshunter.io/ios/app/upserve-restaurant-pos/id1451226681)
- [Upserve Tableside (POS)](https://appshunter.io/ios/app/upserve-tableside-pos/id1515521221)

All apps by Upserve, Inc.: https://appshunter.io/developer/1053223705

## Related topics

[lightspeed restaurant pos](https://appshunter.io/ios/topics/lightspeed-restaurant-pos)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*