# Lightspeed Mobile — user reviews > 31 indexed App Store user reviews of Lightspeed Mobile by Professional Trading Solutions, rated 1.60/5 from 80 ratings. - Source: https://appshunter.io/ios/app/lightspeed-mobile/id1038121176/reviews - App overview in markdown: https://appshunter.io/ios/app/lightspeed-mobile/id1038121176.md - Rating breakdown: 5★ 6 · 4★ 5 · 3★ 1 · 2★ 3 · 1★ 65 ## Newest reviews (18 of 31) ### 1/5 — Does not work *2021-09-02, version 2.34.0* Does not allow me to logon, same credentials I use to log onto my desktop version does not work on the app. We pay for order execution you need to fix this. ### 1/5 — Does not works *2021-08-18, version 2.34.0* It won’t let me login. Correct user and password. Just doesn’t work. This app should be fix ### 1/5 — Can’t login *2021-02-24, version 2.33.3* App won’t allow you to login. ### 1/5 — Couldn’t login! *2021-01-29, version 2.33.3* I have been trying to login for almost a whole year with no luck. ### 1/5 — Can’t log in *2021-01-22, version 2.33.2* Same story as the others. Can’t log in although I have a username and password. Great broker for laptop and desktop trading I hope they fix this ### 1/5 — It won’t take a new user *2021-01-11, version 2.33.2* What good is it if you don’t have a way to sign up. Derrr. ### 1/5 — Unable to login *2020-11-24, version 2.33.2* I wish I saw the ratings before being frustrated of seeing the same issue amongst other users ### 1/5 — Getting logged in would be a great start. *2020-11-21, version 2.33.2* Unable to login.... ### 1/5 — Login Dysfunctional *2020-11-21, version 2.33.2* The app doesn’t allow me log in. It says that my user ID/password are incorrect even though they are correct. Please fix this ASAP. ### 1/5 — Where to sign up? *2020-11-10, version 2.33.2* I was able to download but there is no link to login or open an account or anything ### 1/5 — Worthless *2020-10-09, version 2.33.2* Can’t login , what’s the point of this app?! ### 1/5 — Never works *2020-09-11, version 2.33.2* This app has never worked for me once in 5 months. I can not login. ### 1/5 — Unable to login *2020-09-11, version 2.33.2* Obviously I cannot give this more than 1 star if I am unable to login in the first place. Please fix, developers! ### 1/5 — Does not let you login *2020-06-27, version 2.33.2* Does not let you login ### 1/5 — Unable to login *2020-06-15, version 2.33.2* why it doesn’t even let me login? ### 1/5 — Can’t login *2020-05-13, version 2.33.2* Paying over $100 a month for platform fees and this app does not allow login. Pretty much a worthless app at this point. ### 1/5 — Not working *2020-04-25, version 2.33.2* Paying monthly for platform free and the free app is not working... what a ripoff ### 1/5 — Awful *2020-01-15, version 2.33.0* When there isn’t a loading symbol I can’t login anyway. ## Most critical reviews (10 lowest-rated) ### 1/5 — Login on app not working *2026-06-11, version 2.45.0* Seems like my username and password are good for online desktop but mobile user app isn’t opening. My credentials are good but app won’t connect … weird ### 1/5 — Terrible company *2026-02-04, version 2.45.0* They lie and deceive you. Mobile app shows wrong balances, wrong positions balance, wrong buying power. Cant login sometimes. Randomly shuts off access. Giant Scam! Do not use! ### 1/5 — Save yourself *2025-08-19, version 2.44.0* Horrible execution. Seriously violated the rules of compliance and wiped out millions after an error on their DAS Trader and Website app that was fully inaccurate to the tune of. 7-8 Figures… SEC WILL HAVE A FIELD DAY ### 1/5 — Terrible they want you to lose *2024-05-08, version 2.44.0* No functions on Lightspeed are set up intuitively because you are the losing customer and the winning customer is the exchanges and the market makers. Their functions will be incorrect like buying power and your liquidity. Your reports will come in late and useless to comprehend. You won’t see your P&L intuitively like you would a standard consumer brokerage with deposits, though Lightspeed has faster execution and a bit better price transparency. However, it offers just enough and you get worse transparency with a platform that offers full visual of multiple prices at once. The absurdity of how crooked these electronic brokerages are is obscene, and in the coming years SEC and other regulators will crack down, recognizing how tilted their setups are in order to lean in favor of the retail customer losing money vs the exchanges and market makers who make money for clearing orders, paying spread, etc. Lightspeed was fined once for fraudulent pricing practices by the SEC, and similar practices remain today in an attempt to confuse YOU. ### 1/5 — Can’t login *2023-01-06, version 2.41.0* Trying to use this for first time. It say user/ pwd incorrect, which is not the case!! Who can resolve this for me ?? ### 1/5 — Terrible, embarrassing *2022-10-15, version 2.41.0* Great broker, terrible app ### 1/5 — Is this a fake app? Password doesn’t work ? *2022-06-21, version 2.40.0* Why the password which works on desktop platform doesn’t work on this app ? Is this fake phishing app to steal the passwords ? ### 1/5 — Broken app *2021-11-24, version 2.35.0* Won't let me login. What is the point of this app? Over a year and you still haven't fixed the login issue? What are you even doing updates for? ### 1/5 — Login Doesn’t Work *2021-10-25, version 2.34.0* Like so many other users, I can’t log into the iOS app even with valid Lightspeed credentials. This app is clearly unsupported and inoperable ### 1/5 — Cannot log in; why is this not fixed yet ? *2021-10-16, version 2.34.0* I am no able to log in because my password supposedly is incorrect; but it is correct because it works on the platform. Please fix this. ## Most praised reviews (2 highest-rated) ### 5/5 — LOGIN ISSUE *2025-02-06, version 2.44.0* Guys , contact support you’ll need a new user and password for the mobile version. However you wont be able to use desktop. ### 5/5 — Giving a 5 star so you READ!!! *2020-11-28, version 2.33.2* IF ANYONE SEES THIS “Download “HR Trader”” the same company that made this app made that and it seems they just quit working on this one and put all of their time and money into HR Trader, I haven’t looked yet but from the pictures it looks like the EXACT same app, so everyone probably has problems bc they’re downloading a half-a**ed app that they quit working on!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*