# Lightspeed Pocket (S) — S-Series

> Retail POS (S) business insights and performance monitoring tool. (iPhone/iPad app by ShopKeep.com.)

- Source: https://appshunter.io/ios/app/lightspeed-pocket-s/id458068095 (this page in markdown: same URL + `.md`)
- Developer: [ShopKeep.com](https://appshunter.io/developer/434906092)
- Category: Business, Productivity
- Price: Free
- Rating: 4.72/5 from 6,530 App Store ratings · 69 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 28 MB
- Languages: English
- Released: 2011-09-01
- Data updated: 2026-08-26
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/lightspeed-pocket-s/id458068095/reviews.md

## What is Lightspeed Pocket (S)?

Lightspeed Pocket is only available for businesses that use Lightspeed Retail POS (S). It is not available for new customers.

Gain new insights into your business
• Add as many store locations as you want and switch between them with ease
• Access sales data from anywhere with real-time reporting
• Monitor your registers and cashflow to always have a handle on your retail performance
• Manage and track sales targets per store and per team member so everyone can keep improving
• See which employees clock in and out and spot your top-selling items

Enjoy speed and reliability
• Receive push notifications when your store needs attention 
• Enjoy continuous stable app usage, even during your busiest periods

Lightspeed Retail is the powerful, easy-to-use POS software for busy retailers like you. With Lightspeed’s one-stop commerce platform, you’ll have everything you need to run your business from one incredible platform.

Simplify. Scale. And provide amazing customer experiences. That’s the power of Lightspeed.

## Key features

- Multi-location management
- Real-time sales reporting
- Cashflow monitoring
- Sales target tracking
- Employee clock-in/out tracking
- Top-selling item identification
- Push notifications

## What do users think of Lightspeed Pocket (S)?

Overall sentiment: negative

**Pros**

- 🚀 Convenient app to monitor business
- 💡 Useful for checking transactions and employee activities
- 👍 User-friendly and informative

**Cons**

- 🐛 Unreliable, crashes frequently
- 🔒 Shady billing practices, hidden fees
- 🔍 Limited features, lacking important functionality
- 🤖 Poor customer support, unresponsive to issues

**Commonly reported bugs**

- Login issues after device upgrades
- Data sync problems, missing/incorrect sales data
- Bluetooth connectivity problems with card readers
- App freezes and crashes

**Most requested features**

- Accounting for sales tax
- Ability to view all clocked-in employees
- Sales breakdown by register
- Customizable receipts (logo, etc.)
- Kitchen display system integration
- Customer receipt texting

## Recent user reviews (10 of 69)

All indexed reviews: https://appshunter.io/ios/app/lightspeed-pocket-s/id458068095/reviews.md

### 1/5 — Avoid!!

*2026-07-29, version 7.0.0*

We used ShopKeep for over 8 years. Back in the day, it was hands-down the best cloud POS on the market—reliable hardware, smooth software, and fast, helpful US-based customer service.
Ever since the company was sold off and consolidated, quality control has completely plummeted. The software is constantly full of bugs that disrupt daily operations. Recently, a critical payment processing bug went unfixed for two whole weeks, forcing our business to manually key in every single credit card transaction during peak hours. That meant longer check-out lines and higher processing fees out of our own pocket.
To make matters worse, customer support is now practically non-existent—slow, unhelpful, and impossible to get on the line when your register goes down mid-day.
If you are a business owner looking for a reliable POS system with responsive support, look elsewhere. ShopKeep is a legacy shell of what it used to be. Avoid.

### 1/5 — Warning! Hidden fees - if you don’t use their credit card processing, they fine you HUGE fees

*2024-10-30*

This started as an affordable option, and has gone up and up in cost/ price and now they’re adding additional huge fees if you want to use your own processor that wasn’t in the fee breakdown when they sell you.  If you don’t use their card processors, they tack on MASSIVE fees. Always issues with credit card and tap and chip… still having issues with no help

### 1/5 — Worthless

*2023-05-20, version 6.1.0*

I have an account but it wont let me login. We have multiple stores I’m not typing in all the store names all day hoping that ONE  of them is going to be the concoction of random letters and words you want. We’re switching to square.

### 3/5 — Review

*2023-03-10, version 6.1.0*

Just wish you had a feature accounting for sales tax! Would use it a lot more if so.

### 1/5 — Reliability is not here

*2023-02-27, version 6.1.0*

Your business needs reliable products that work, not something that is so intermittent that customers walk out as you try to get the app to connect with the card reader. All of the Bluetooth functions are unreliable, and every time there is an update to the app you have to figure out a new sequence to try and keep connected. 
Do yourself and your business a favor and stick to wired devices.

### 1/5 — No Support - at all

*2022-09-19, version 6.0.2*

Light speed / shopkeep does not support their products.  App locked up last night.  Tried chat support - no response at all - kept spinning waiting for a response.  Called - put on hold - gave phone number for callback.  Never occurred.  The system is unreliable and crashes constantly.  I have square as a backup.  Square processes faster, and is far more stable.  I have never needed square support but something tells me it would blow these people away.  Finally fixed my system by using the online faqs to delete the old app and download a new app. Getting out of this deal asap - don’t fall for their pitches - the software is poorly constructed and they don’t support it.

### 5/5 — Not syncing

*2022-03-16, version 5.23.0*

I can not access the data from today’s purchases.

### 1/5 — Ready to change my Shopkeep software

*2022-01-27, version 5.23.0*

I have been having problem with my CC machine and integration for 10 days now and no one can help me to solve the problem. I explained to the tech support how unhappy I am and if I can take it to a manager level but no one reached out to me. I have been loosing customers due to a bad software. The Tech support lady mentioned that she is sorry and they have been having lots of problems with the Magtech and she was frustrated as well. I use to like Shopkeep and their support but unfortunately I am taking my business somewhere else.

### 5/5 — So convenient

*2021-11-26, version 5.22.0*

As a business owner of this app is so convenient. It gives me all the data that I need at my fingertips no matter where I am I highly recommend it

### 5/5 — Information At My Fingertips

*2021-11-16, version 5.22.0*

What a great tool to run your business.  With this App I’ve been able to look up what’s selling when I’m not at the boutique.  I can check on  my employees have clocked in or out.  I can even look at online sales vs. in store sales.  The list goes on. 
Thank you for putting together such a great piece of technology.  It would be much more difficult for me to run my business if I didn’t have this app.

## Frequently asked questions about Lightspeed Pocket (S)

### What does Lightspeed Pocket (S) do?

Lightspeed Pocket (S) provides business owners with real-time insights into their retail operations. It allows users to monitor sales data, cashflow, employee performance, and sales targets across multiple store locations, all from their mobile device.

### What are the key features of Lightspeed Pocket (S)?

Key features include the ability to add and switch between multiple store locations, access real-time sales data, monitor registers and cashflow, manage sales targets per store and employee, track employee clock-ins, and identify top-selling items. It also offers push notifications for critical business needs.

### Is Lightspeed Pocket (S) free to use?

The application is free to download and use, but it is ad-supported. It is exclusively available for businesses that are already using Lightspeed Retail POS (S).

### Who is the target audience for Lightspeed Pocket (S)?

This app is designed for existing customers of Lightspeed Retail POS (S). It is intended for busy retailers who want to gain deeper insights into their business performance, track sales, and manage their operations more effectively from anywhere.

### What are the compatibility requirements for Lightspeed Pocket (S)?

Lightspeed Pocket (S) is only available for businesses that are current users of Lightspeed Retail POS (S). It is not available for new customers looking to start with Lightspeed Retail POS. Specific device compatibility is not detailed but it is a mobile application.

## Version history (last 5 releases)

### 7.0.0 — 2026-01-07

We’ve made some slight tweaks and bug fixes to keep Pocket in good working order for you.

### 6.3.5 — 2024-10-11

We’ve made some slight tweaks and bug fixes to keep Pocket in good working order for you.

### 6.3.4 — 2024-09-09

We’ve made some slight tweaks and bug fixes to keep Pocket in good working order for you.

### 6.3.3 — 2024-02-22

We’ve made some slight tweaks and bug fixes to keep Pocket in good working order for you.

### 6.3.2 — 2023-12-12

We’ve made some slight tweaks and bug fixes to keep Pocket in good working order for you

## Apps similar to Lightspeed Pocket (S)

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Lightspeed Retail (X)](https://appshunter.io/ios/app/lightspeed-retail-x/id920603929) | 3.0 (47) | Free | Business |
| [Lightspeed eCom (E-Series)](https://appshunter.io/ios/app/lightspeed-ecom-e-series/id1616497563) | 4.2 (18) | Free | Business |
| [Lightspeed Reporter (X)](https://appshunter.io/ios/app/lightspeed-reporter-x/id1490159763) | 2.6 (18) | Free | Business |
| [Lightspeed Restaurant POS (L)](https://appshunter.io/ios/app/lightspeed-restaurant-pos-l/id474723658) | 3.0 (30) | Free | Business |
| [Lightspeed Scanner (X)](https://appshunter.io/ios/app/lightspeed-scanner-x/id1100131368) | 4.5 (355) | Free | Business |
| [Lightspeed Retail POS (R)](https://appshunter.io/ios/app/lightspeed-retail-pos-r/id848366907) | 2.1 (176) | Free | Business |

## More apps by ShopKeep.com

- [Lightspeed Retail POS (S)](https://appshunter.io/ios/app/lightspeed-retail-pos-s/id434906089)
- [Lightspeed Pay (S)](https://appshunter.io/ios/app/lightspeed-pay-s/id1481764001)

All apps by ShopKeep.com: https://appshunter.io/developer/434906092

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*