# Lightspeed Restaurant POS (L) — L-Series \| One-stop platform

> iPad-based restaurant POS system for managing sales, orders, and operations. (iPhone/iPad app by Lightspeed Commerce Inc..)

- Source: https://appshunter.io/ios/app/lightspeed-restaurant-pos-l/id474723658 (this page in markdown: same URL + `.md`)
- Developer: [Lightspeed Commerce Inc.](https://appshunter.io/developer/390465117)
- Category: Business, Food & Drink
- Price: Free
- Rating: 2.97/5 from 30 App Store ratings · 43 written reviews indexed
- Age rating: 12+
- Requires: iOS 17 · 207 MB
- Languages: Dutch, English, French, German, Spanish
- Released: 2011-10-28
- Data updated: 2026-07-06
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/lightspeed-restaurant-pos-l/id474723658/reviews.md

## What is Lightspeed Restaurant POS (L)?

Imagine upgrading every single aspect of your restaurant with a simple touch. We’re talking quicker service, increased profits and simplified workflows. Lightspeed Restaurant’s robust POS solution lets you run your entire restaurant from an iPad and access your business from anywhere, even if you lose internet connection. Whether you run a full or quick service restaurant, a bar or nightclub, a hotel or cafe, this POS system is tailored to your business’ needs. Get your staff up and running with our intuitive interface and cloud-based system that allows servers to move fluidly from table to table and take orders with fewer mistakes. It’s built to help you upsell with ease and interact with your customers during the ordering process by uploading appetizing images and suggesting modifiers for each menu item.


Menu and floor plan:
Easily create discounts that automatically apply to customer groups, promotional events or specific items.
Combining tables or moving them around is as simple as tap and drag.
Present menu items complete with photos, descriptions and prices.
Make quick updates to your floorplan.

Ordering and payments:
Send orders to the kitchen or bar and fire courses as needed.
Cut down on the time it takes for customers to get their orders.
Easily split or combine bills.
Have guests sign and assign tip directly on your iPad.

Offline mode:
Internet down? Don't sweat it. Lightspeed restaurant POS works online or offline. It never quits.
Lightspeed Restaurant is the only one to keep your data safe even if your terminal is permanently damaged.
Look up customer information for take-out or delivery orders.
Process gift card sales or as a payment method.
Liteserver stays up at all times, so operations go on as usual.
Once a connection is reestablished, your data is automatically synced.

Reporting and data:
Easily pull-up end of day reports to access key data that will help you prepare for peak periods and better understand your customers’ needs. 
Use the staff performance reports to learn who your best employees are.
Access all this data from your phone, iPad or laptop, anytime, from anywhere. 

Free Onboarding & 24/7 Support:
Benefit from a dedicated team who help you get started in a 1:1 session.
Get live chat support with our support heros located around the world.

Employees:
Customizable user permissions give you full control over employees’ access to your system.
Attribute personalized profiles to each employee with individual logins.
Train your team in no time with the intuitive and easy-to-learn iPad interface. 
Servers can take orders directly from the iPad for quicker service and more accurate orders.

Add ons:
Kitchen Display System module for optimized communication between the kitchen and the front of the house. 
Customer Facing Display module to optimize communication between your staff and customers. 
Self Order Menu module to allow customers to place their own orders. 

Integrations:
Our network of over 250 integration partners allows you to tailor Lightspeed to your business’ specific needs such as accounting, delivery or loyalty programs.

What our customers are saying:

“It allows me to focus on taking care of my customers and not worrying about how the place is running, it really gives me peace of mind.” 
- Maison Cloakroom

“It was easy to program and even easier to train my staff with — I could do it with my eyes closed.”
 -Nobu Hotel

“I wanted my team to focus on what they do best. With the click of a button, they can show guests how a particular dish looks like and that adds to the experience.” 
-Absurd Bird
 
“From ringing up food and drinks to managing the backend and business side, it’s freeing me up to do so much more work than I would have the time to do if I had to do all that by hand.” 
- Live on Air

Questions?
You can always reach our friendly team of specialists by calling 855-251-0441 or by going to our support center for helpful tips, training videos and system updates.

## Key features

- Intuitive iPad interface
- Offline mode for uninterrupted service
- Menu and floor plan customization
- Streamlined ordering and payments
- Detailed sales and staff reporting
- 24/7 live support and free onboarding
- Employee permission controls

## Recent user reviews (10 of 43)

All indexed reviews: https://appshunter.io/ios/app/lightspeed-restaurant-pos-l/id474723658/reviews.md

### 1/5 — DO NOT USE LIGHTSPEED

*2024-05-13, version 8.11*

Absolute worst company I’ve dealt with in the 18 years I’ve owned my restaurant. I’ve been waiting to hear back from my account manager for 5 months about why I’m being double charged every month. It took 2 WEEKS when I first signed up to get my credit card money deposited. They didn’t care and were hardly any help in fixing the issue. Printer is constantly showing error messages and when I chat with them they have no idea how to help. We have to google and research how to fix anything that goes wrong because if by chance you can get in touch with someone, they never know how to help.

### 1/5 — Worst Update Ever

*2024-03-18, version 8.9*

We’ve been using L Series for almost three years and it worked like a charm. 

However we were forced to « upgrade » to L series. 

It is now The Worst possible POS system I’ve worked with in 13 years. 

They got rid of all the useful shortcuts. They force you into getting their payment system. MODS are complicated af. Tabs are worst. The layout doesn’t make any sense for a server to work with. 

I could go on for pages and pages. 

Do yourself a favour and get another POS.

### 1/5 — Absolutely horrifying behaviour

*2023-03-25, version 8.5.1*

On st Patrick’s day 7 pm full resto - APP goes BLACK couldn’t open any tab. Hundreds of drinks rung in ~ everything gone ….. WHY YOU ASK? ( you might need to sit for this one ) SCHEDULED MAINTENANCE. AGAIN AT 7 PM ON ST PATRICKS DAY - FOR ONE FULL HOUR. ALL CLEARED - EVEN THE COMPUTERS IN THE BACK. FOOD IN FRYERS -OVENS -BURGERS ON GRILL COMPUTERS CLEARED WITH NO IDEA WHAT GOES WITH WHAT. HAD TO HAND CALCULATE BILLS. IT WAS A NIGHTMARE AND NOT ONE PERSON WOULD ANSWER TO HELP US FOR AN HOUR WE WERE CALLING IT WAS BEYOND.

### 2/5 — It’s not working on IOS 16

*2022-09-05, version 8.3*

Light speed doesn’t work on iOS 16

### 1/5 — Terrible company

*2022-06-14, version 8.1*

If you ever have an issue with their product expect to not get a response. Customer service and my sales rep will not get back to me after emailing for close to a month. They are over billing me for my services even with a signed contract. Horrible company and truly have never had a worse experience with a company.

### 1/5 — Deplorable!!!

*2021-12-18, version 7.48*

I’m sorry to say it, because it’s a Montreal based company, but I don’t understand how come they are still on the market. Far behind any American company I ever worked with. The app lack of simple details that would make life easier. Customer service and support??? Apart they are located outside Canada, they don’t know almost anything, 4 of them they told me the MEV doesn’t need configuration when you change to wifi connectivity, all the ones I called they told me a SP 742 printer works with Deliverect, when Deliverect clearly stated it doesn’t….
A big NO for this company. Go somewhere else!

### 1/5 — Lightspeed - terrible tech support

*2020-11-02, version 7.33*

Would give it zero stars if I could based on the terrible tech support. Took over 5 days and many hours on the phone trying to install their server. Ended up having to call my internet provider so resolve the issue. They were much more helpful than the lightspeed team. Very disappointing

### 1/5 — Again instead of fixing,they broke existing functionality

*2020-07-05, version 7.27.1*

Today they push one update to fix credit card payment screen ....   the issue never got fixed with the update 
But there crappy fix broke functionality of adding tip amount pop up

So instead of fixing they broke existing functionality again

This is how they fix..........   full crap

### 2/5 — Not the best

*2020-03-15, version 7.19*

Currently entering the code to open the app in a busy restaurant. But keeps returning to the ‘enter code’ page so app won’t open 😡

### 3/5 — Can’t create password

*2020-02-18, version 7.17.1*

Password not valid

## Frequently asked questions about Lightspeed Restaurant POS (L)

### Does Lightspeed Restaurant POS have ads?

Yes, Lightspeed Restaurant POS contains advertisements within the application.

### What devices can I use Lightspeed Restaurant POS on?

Lightspeed Restaurant POS is available for iPhone and iPad devices, offering flexibility for on-the-go management.

### How often is Lightspeed Restaurant POS updated?

The latest version is 8.26, last updated on June 23, 2026. Updates ensure the system remains current with new features and security.

### What is the user rating for Lightspeed Restaurant POS?

Lightspeed Restaurant POS has a rating of 3.0 stars from 30 ratings, indicating a mixed user reception.

### Is Lightspeed Restaurant POS suitable for all types of food businesses?

Yes, the system is tailored for full or quick-service restaurants, bars, nightclubs, hotels, and cafes, offering versatile functionality.

### Can Lightspeed Restaurant POS be used without an internet connection?

Yes, Lightspeed Restaurant POS features an offline mode that allows operations to continue even if the internet connection is lost, ensuring data safety.

### What kind of support does Lightspeed Restaurant POS offer?

Lightspeed Restaurant POS provides free onboarding with a dedicated team and 24/7 live chat support with global support heroes.

### What is the age rating for Lightspeed Restaurant POS?

Lightspeed Restaurant POS has an age rating of 12+, making it suitable for users aged 12 and above.

## Version history (last 5 releases)

### 8.26 — 2026-06-23

This version includes system improvements and updates
• New: Added general system and stability improvements to bring you a better user experience.
• New: Added support for secure PIN entry during card payments.

### 8.25 — 2026-05-18

This version includes system improvements and updates:
• General system and stability improvements to bring you a better user experience

### 8.24 — 2026-04-20

This version includes system improvements and updates
• New: Updated invoice buttons for improved clarity.
• New: Editing customer details no longer causes validation errors.

### 8.23 — 2026-03-11

This version includes system improvements and updates
• New: Improved payment reliability to prevent interruptions during checkout.
• New: Updated VAT receipt copies to comply with the new Belgian GKS 2.0 fiscal requirements, with support for both printing and emailing.
• New: Improved how related order changes are grouped for fiscal reporting.

### 8.22 — 2026-02-03

This version includes system improvements and updates:
• General system and stability improvements to bring you a better user experience

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## More apps by Lightspeed Commerce Inc.

- [iKentoo Live](https://appshunter.io/ios/app/ikentoo-live/id600797418)
- [iKentoo Stock](https://appshunter.io/ios/app/ikentoo-stock/id847618178)
- [Lightspeed Retail POS (R)](https://appshunter.io/ios/app/lightspeed-retail-pos-r/id848366907)
- [Lightspeed Retail (X)](https://appshunter.io/ios/app/lightspeed-retail-x/id920603929)
- [Lightspeed Display (X)](https://appshunter.io/ios/app/lightspeed-display-x/id960908431)

All apps by Lightspeed Commerce Inc.: https://appshunter.io/developer/390465117

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*