# Lightspeed Restaurant POS (O) — All-in-one POS for hospitality

> All-in-one POS and payments platform for hospitality businesses. (iPhone/iPad app by Kounta Pty Ltd.)

- Source: https://appshunter.io/ios/app/lightspeed-restaurant-pos-o/id649276116 (this page in markdown: same URL + `.md`)
- Developer: [Kounta Pty Ltd](https://appshunter.io/developer/649276119)
- Category: Business, Productivity
- Price: Free
- Rating: 4.75/5 from 4 App Store ratings · 44 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 172 MB
- Languages: English
- Released: 2013-05-29
- Data updated: 2026-06-24
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/lightspeed-restaurant-pos-o/id649276116/reviews.md

## What is Lightspeed Restaurant POS (O)?

Lightspeed caters to hospitality venues of all sizes and workflows – whether you run an independent cafe or a multi-venue restaurant, pub or bar. 

With Lightspeed’s all-in-one POS & Payments platform, you can run your venue(s) from one central place. Save hours on day-to-day tasks like end of day reconciliation and stocktakes, serve more customers with quicker orders & payments, and increase sales with in-built integrations like delivery & ordering. 

Simple yet powerful, Lightspeed is built to serve and support every aspect of your hospitality business. It’s instinctive for floor staff,  intuitive for back of house and insightful for managers. 


HOW LIGHTSPEED SUPPORTS: 

- Floor Staff: Fast orders & payments, split bills, automate surcharge, manage open tabs, table management & courses  
- Back Of House: Re-stock to par, inventory management & easy stocktakes, monitor COGS, manage recipes, batching  & wastage   
- Managers & Owners: Real-time sales, manage all locations on one system, scheduled & advanced reporting 


LIGHTSPEED COMMUNITY 

Lightspeed serves over 12,000 hospitality venues across Australia & New Zealand. 

We’re proud to be trusted by beloved brands like Pablo & Rusty's Coffee Roasters, Gelato Messina, Chat Thai Restaurant Group and Young Henry’s Brewery. Below are some of the reasons why Lightspeed is the leading platform for hospitality. 



ALL-IN-ONE POS PLATFORM

“Same as us, Lightspeed has a real vision of what their business does...I don’t know any other POS provider that can offer the flexibility, the customisation, the ease, the cost and the support.” - Andrew Pierce, Director & Co-Founder, Hello Sarnie

- Intuitive POS, simple to use with near zero learning curve
- Customisable service workflows fit to the way you work 
- Integrated payments for fast, error free service 
- Powerful back office to provide control and flexibility 
- Detailed real-time insights to understand your business at every level 
- QR table & online ordering to reach more customers
- Delivery management to streamline ordering channels 
- Marketing & loyalty programs to take your conversation beyond the counter 
- Powerful Inventory to help manage COGS, prep & stock 
- Smart Kitchen Display system to streamline your workflow 
- Countless integrations to get all your systems working together 


FREE 24/7 SUPPORT & ONBOARDING

"The customer service and support you receive as an account holder is outstanding. The account managers genuinely care about your business and want to work with you to find ways to add value to your business, it's really refreshing!" - Isobel Galloway, Owner, Zafferino Trattoria Mediterano

- Set up in 1 day with support from our team 
- 24/7 ongoing support – our average chat response rate is 56 seconds 
- Over 300+ support guides in help centre 
- Work with a dedicated customer success manager committed to your business 


INTEGRATIONS 

“We use Lightspeed for all of our restaurants and it makes training and service much easier than ever before. We chose Lightspeed for its integrations for things like rostering and online ordering which makes our processes far more streamlined.” – Dane Arild

- Payments & EFTPOS terminals 
- Accounting software
- Employee rosters & payroll 
- Digital menus & QR table ordering 
- Delivery & takeaway 
- Marketing & loyalty
- Online table reservations


WHY LIGHTSPEED? 

“The moment we switched over to Lightspeed…it was just night and day from where we were from a POS perspective. I could have shed a tear when we made the switch.” - Ryan Butler, General Manager, Lune Croissanterie 

- Starting at $0/mth plan 
- Upgrade or downgrade features anytime 
- No lock-in contract   
- Unrivalled 24/7 support

## Key features

- Intuitive POS interface
- Integrated payments
- Inventory management
- Real-time sales insights
- QR table and online ordering
- Delivery management
- 24/7 support

## Recent user reviews (10 of 44)

All indexed reviews: https://appshunter.io/ios/app/lightspeed-restaurant-pos-o/id649276116/reviews.md

### 1/5 — Frustrating and outdated POS system

*2026-03-07, version 3.14.0*

Lightspeed is honestly one of the most frustrating POS systems I’ve ever used in a restaurant. The app feels outdated, slow and unnecessarily complicated. Simple tasks that should take seconds often require multiple steps, which is ridiculous in a busy service environment.

For a system that claims to be modern, it lacks many practical features and the overall workflow is not intuitive at all. Instead of making restaurant operations easier, it often does the opposite and slows things down.

In 2026, a POS system should be faster, simpler and much more functional. This app seriously needs a major redesign and improvement.

### 1/5 — The Worst Pos System Ever

*2025-11-28, version 3.10.1*

This is the worst pos system I have ever used in my entire life. It updates on the busiest time of the week on Friday night. Keeps loading on so many times.

### 1/5 — That blue damn button

*2025-06-02, version 3.9.8*

Can you please remove that big blue upgrade plan button, I’m sooooooooooooooooooooooo tired of hitting that button by mistake every time I use your app. Move it to an area where it’s not in our way. I’d give you five stars because the app is great to use except for that so if you fix it I will change my rating

### 1/5 — Forced loyalty customers to use payment services

*2025-04-29, version 3.9.7*

Have been using Lightspeed for many years and got contacted to forced to use payment services and charged fees for payment services even though I refused to use when I have already got that services from other provider.

Feedback message to product owner that it is not ok to for loyalty customer to payment for the services they are not use, it is illegal to charge fees for the services the customer did not signed up.

### 1/5 — Worst Support and Service

*2025-04-12, version 3.9.7*

Lightspeed have the worst support and customer service I have experience in and business I have dealt with. After purchasing you are left on your own and given surface skimming youtube video to explain the set up. I called support to ask how to set up a particular feature needed for our business to which I was told was impossible to do as lightspeed didn’t have that functionality. Soon after a neighbouring restaurant had the functionality I required and they showed me how to set it up. From then on every time I called support and they were unable to help me, I called an industry friend who was able to solve my issue. Do not bother with this product. We are a newly opened restaurant and as soon as we are in a position to, we will transition away from Lightspeed.

### 2/5 — Dim-witted

*2023-12-12, version 3.9.4*

This is a poorly-executed app, written by people who clearly don’t use it. It is a vessel for upselling the platform’s already expensive service, and is less usable than its browser interface (mobile included). It has been “experiencing an error” upon opening it for several years now, which means constantly needing to login again for simple tasks like viewing reports.

### 1/5 — Unethical company

*2023-09-13, version 3.9.0*

It’s a shame as they have a good product. But blackmailing/ forcing existing customers to switch to their new merchant facility is completely unethical. Also their support for existing customers is limited to a voice message system. Good luck trying to cancel your subscription. Should be taken to the ACCC

### 1/5 — Over price

*2023-06-29, version 3.9.0*

Start with lightspeed  for $50/month to $60, then $80 and now $140/month.

### 3/5 — Frustrating to set up without previous experience

*2023-06-28, version 3.9.0*

Happy with the app so far, but the developers need to make small videos for different areas of set up, from start to finish.

A one hour webinar done a such a fast pace, just adds to the stress of setting up a business.

The lack of human contact makes it’s hard to solve problems quickly, typing to the chat person is challenging.

### 4/5 — Works well, request for sales page

*2022-12-16, version 3.8.7*

After a sale it goes back to the default sales page for a new sale, this is fine, but would like an option to choose the default category it goes to. It would save so much time if it went back to the last used category. If a default choice per POS device could be chosen, this would be awesome.

## Frequently asked questions about Lightspeed Restaurant POS (O)

### What does Lightspeed Restaurant POS do?

Lightspeed Restaurant POS is an all-in-one platform designed to manage hospitality businesses. It helps with daily tasks like order and payment processing, inventory management, and sales reporting, allowing venues to serve more customers and increase sales.

### What are the key features of Lightspeed Restaurant POS?

Key features include an intuitive POS interface, integrated payments for fast service, comprehensive inventory management, real-time sales insights for managers, QR table and online ordering capabilities, and delivery management to streamline operations.

### How much does Lightspeed Restaurant POS cost?

The provided information indicates that the app is free with in-app purchases. Specific pricing for the full platform and its features would typically be detailed on the developer's website or within the app's purchase options.

### Who is Lightspeed Restaurant POS for?

This application is designed for hospitality venues of all sizes, including independent cafes, multi-venue restaurants, pubs, and bars. It caters to the needs of floor staff, back-of-house operations, and managers and owners.

### What kind of support does Lightspeed offer?

Lightspeed provides free 24/7 support and onboarding. This includes assistance from their team for setup, ongoing 24/7 support with fast chat response rates, a comprehensive help center with over 300 guides, and dedicated customer success managers.

## Version history (last 5 releases)

### 3.15.2 — 2026-05-17

We've made performance and stability improvements to keep your Lightspeed Restaurant app running smoothly and securely.

### 3.15.1 — 2026-04-13

We've made performance and stability improvements to keep your Lightspeed Restaurant app running smoothly and securely.

### 3.15.0 — 2026-04-06

We've made performance and stability improvements to keep your Lightspeed Restaurant app running smoothly and securely.

### 3.14.2 — 2026-03-24

We've made performance and stability improvements to keep your Lightspeed Restaurant app running smoothly and securely.

### 3.14.0 — 2026-02-08

We've made performance and stability improvements to keep your Lightspeed Restaurant app running smoothly and securely.

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## More apps by Kounta Pty Ltd

- [Lightspeed Customer Display](https://appshunter.io/ios/app/lightspeed-customer-display/id1237518255)
- [Lightspeed Insights Live](https://appshunter.io/ios/app/lightspeed-insights-live/id1474563039)
- [Printer Diagnostics](https://appshunter.io/ios/app/printer-diagnostics/id1576822736)

All apps by Kounta Pty Ltd: https://appshunter.io/developer/649276119

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-24.*
