# Lightspeed Retail POS (S) — S-Series > iPad point of sale system for retail businesses with reporting and loyalty features. (iPhone/iPad app by ShopKeep.com.) - Source: https://appshunter.io/ios/app/lightspeed-retail-pos-s/id434906089 (this page in markdown: same URL + `.md`) - Developer: [ShopKeep.com](https://appshunter.io/developer/434906092) - Category: Business, Productivity - Price: Free - Rating: 3.20/5 from 431 App Store ratings · 88 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 329 MB - Languages: American English - Released: 2011-08-06 - Data updated: 2026-08-14 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/lightspeed-retail-pos-s/id434906089/reviews.md ## What is Lightspeed Retail POS (S)? Lightspeed Pay is only available for businesses that use Lightspeed Retail POS (S). It is not available for new customers. Lightspeed Retail POS (S) is a powerful and intuitive iPad point of sale system for retail. Designed with a modern and sleek interface that’s as beautiful as your store, Lightspeed Retail lets you run your business right from your iPad. Untether the checkout experience • Move out from behind the counter and take your checkout process to the customer • Speed up the checkout process and get paid via text message • Accept all payment types quickly with Lightspeed Payments Serve your customers better • Make selling flexible by offering delivery or curbside pickup options • Offer gift cards and build a customer loyalty program to turn shoppers into regulars • Follow the law with age-based restrictions Gain new insights into your business • Access data from anywhere with real-time reporting • See detailed sales reports and customer data to always have a handle on your retail performance • Manage and track sales targets per store and per team member so everyone can keep improving Enjoy speed and reliability • Delight shoppers with speedy transactions and reduced wait times in-store • Enjoy continuous stable app usage, even during your busiest periods Expand the power of your POS • Connect with your own hardware, from barcode scanners to receipt printers • Access powerful tools—including Lightspeed Payments and eCommerce—from Lightspeed’s one-stop commerce platform • Integrate with the best solutions in the world, including top accounting software, marketing platforms and more Support • Enjoy award-winning customer support from our in-house team • Get the undivided attention of a dedicated account manager • Access free step-by-step articles and resources in our comprehensive Help Center • Watch video tutorials to help you navigate and get the most out of your POS Lightspeed Retail is the powerful, easy-to-use POS software for busy retailers like you. With Lightspeed’s one-stop commerce platform, you’ll have everything you need to run your business from one incredible platform. Simplify. Scale. And provide amazing customer experiences. That’s the power of Lightspeed POS. ## Key features - Untethered checkout - Customer loyalty programs - Real-time reporting - Sales target tracking - Hardware integration - Customer support ## What do users think of Lightspeed Retail POS (S)? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Robust inventory management - 💡 Helpful reporting and analytics - 👍 Great customer service (some) **Cons** - 🐛 Frequent crashes and glitches - 🔌 Unreliable payment processing - 🔍 Limited customization options - ⏱️ Slow performance - 💰 Expensive pricing - 🤖 Poor technical support **Commonly reported bugs** - Syncing issues between registers - Printer and card reader connectivity problems - Disappearing or duplicated orders - Incorrect payment processing **Most requested features** - Ability to delete/edit transactions - Support for multiple tax rates - Gift card and store credit functionality - Employee sales tracking - Improved exchange/refund process ## Recent user reviews (10 of 88) All indexed reviews: https://appshunter.io/ios/app/lightspeed-retail-pos-s/id434906089/reviews.md ### 1/5 — Avoid at all cost! *2025-06-30, version 8.7.0* This company is awful! Zero customer support and service. ### 1/5 — 10 yrs using *2025-02-13, version 8.4.0* We have used this service for 10 years and quite unhappy with the big cost increase. They said it was to cover light speed taking over and doing more updates making the service better. Hasn’t happened yet and every time I have an issue, they blame my internet which has zero issues. ### 1/5 — Was ok at one time now it is Terrible *2024-08-03, version 8.2.2* Service is not good they constantly try to force higher plans mow that we have been a customer for many yrs. Constant crashes. We use our own payments but even still have a lot of issues considering how much we pay. No way I would pay more. They want to make more money that is it and if the system isn’t working we can’t operate efficiently. Truly frustrated with the service or lack of ### 1/5 — Always crashing *2024-03-20, version 7.0.3* This app is always crashing and causes our printers to not be found when printing tickets. This causes a lot of issues when we are busy as we miss orders when the printer doesn’t print. ### 1/5 — Does not work beware before you sign *2024-02-16, version 7.0.3* New company takeover. New Higher fees, misleading contract, low quality hardware they force you to use, disconnects after 1 or 2 transactions on both terminals, Horrible customer service. Biggest regret of my life. Held hostage with a three year contract. Ruined my business. ### 1/5 — Extremely unreliable *2023-04-14, version 6.11.0* Constant card-reader disconnections on all of our terminals. This has been an ongoing problem for more than a year, and their barely intelligible “tech support” has been worthless. ### 1/5 — Way worse since Lightspeed purchase *2022-12-15* When Shopkeep used to run this App it worked well and support was good. Since Lightspeed has purchased that company the App performance is way worse. Crashing, more limited compatibility with accessories ((printers, scanners etc). And service is now terrible. “Account Managers” are overtly predatory sales people pushing for expensive plan and equipment upgrades that were never necessary before. I miss shopkeep and would dump this app in a second if there was something else with decimal quantity sales and inventory management with custom reorder points and reorder reports that export to excel (.csv) ### 1/5 — so unreliable *2022-08-16, version 6.7.0* Constantly crashes between customers. Have to close and restart it every time we wake the ipad up. Card reader and receipt printer disconnects from the app seemingly on a whim. I’ve complained to the company before and they’ve blamed it on my Wi-Fi but that definitely isn’t the problem. ### 1/5 — The worst *2022-07-26, version 6.5.0* Way too many problems with this app. Aggravating my employees and my customers. ### 1/5 — Been trying to activate register for a month *2022-05-09* Never really had a problem with shopkeep until light speed bought it. Our store has two registers and one randomly stopped getting updates one day so I tried to reset it and reactivate. That was a month ago, I’ve called and talked to people 4 different times and they can’t figure it out either. Last time I called, after 2 hours on the phone their solution was “go contact apple if you can’t download a fresh copy of the app” Please fix this or I’m switching to Shopify. ## Frequently asked questions about Lightspeed Retail POS (S) ### What does Lightspeed Retail POS (S) do? Lightspeed Retail POS (S) is an iPad point of sale system designed for retail businesses. It allows you to manage sales, accept payments, build customer loyalty programs, and track sales performance from your iPad. ### What are the key features of Lightspeed Retail POS (S)? Key features include untethered checkout, the ability to offer delivery or curbside pickup, gift cards, customer loyalty programs, age-based restrictions, real-time reporting, sales target tracking, and integration with various hardware and accounting software. ### Is Lightspeed Retail POS (S) free to use? The application is free to download and use, but it is available only for businesses that currently use Lightspeed Retail POS (S). It is not available for new customers. There may be associated costs with Lightspeed Payments and other integrated services. ### What kind of support is available for Lightspeed Retail POS (S)? Lightspeed Retail POS (S) offers award-winning customer support from an in-house team, including dedicated account managers. Users also have access to a comprehensive Help Center with step-by-step articles and video tutorials. ### Who is Lightspeed Retail POS (S) intended for? This app is intended for busy retail businesses that want to simplify their operations, scale their business, and provide excellent customer experiences. It is particularly useful for retailers looking for an intuitive and powerful iPad-based POS solution. ## Version history (last 5 releases) ### 10.7.0 — 2026-08-12 The latest version of Retail POS (S) now features customer facing display support for Lightspeed Payments Smart Terminals. Recent new features include item fees and cash rounding support. ### 10.6.0 — 2026-06-30 The latest version of Retail POS (S) now features customer facing display support for Lightspeed Payments Smart Terminals. Recent new features include item fees and cash rounding support. ### 10.5.1 — 2026-06-23 The latest version of Retail POS (S) supports new features including item fees, cash rounding, security updates, bug fixes and performance improvements to help keep Retail POS (S) running smoothly and efficiently! ### 10.5.0 — 2026-06-01 The latest version of Retail POS (S) supports new features including item fees, cash rounding, security updates, bug fixes and performance improvements to help keep Retail POS (S) running smoothly and efficiently! ### 10.4.0 — 2026-04-28 The latest version of Retail POS (S) contains a critical update for FreedomPay payment processing. New features include cash rounding, bug fixes, and performance improvements to help keep Retail POS (S) running smoothly and efficiently! ## Apps similar to Lightspeed Retail POS (S) | App | Rating | Price | Category | | --- | --- | --- | --- | | [Lightspeed Reporter (X)](https://appshunter.io/ios/app/lightspeed-reporter-x/id1490159763) | 2.6 (17) | Free | Business | | [Lightspeed Restaurant POS (K)](https://appshunter.io/ios/app/lightspeed-restaurant-pos-k/id1486190847) | 2.8 (15) | Free | Business | | [Lightspeed Retail POS (R)](https://appshunter.io/ios/app/lightspeed-retail-pos-r/id848366907) | 2.1 (176) | Free | Business | | [Lightspeed Retail (X)](https://appshunter.io/ios/app/lightspeed-retail-x/id920603929) | 3.0 (47) | Free | Business | | [Lightspeed eCom (E-Series)](https://appshunter.io/ios/app/lightspeed-ecom-e-series/id1616497563) | 4.4 (17) | Free | Business | | [Lightspeed Restaurant POS (L)](https://appshunter.io/ios/app/lightspeed-restaurant-pos-l/id474723658) | 3.0 (30) | Free | Business | ## More apps by ShopKeep.com - [Lightspeed Pocket (S)](https://appshunter.io/ios/app/lightspeed-pocket-s/id458068095) - [Lightspeed Pay (S)](https://appshunter.io/ios/app/lightspeed-pay-s/id1481764001) All apps by ShopKeep.com: https://appshunter.io/developer/434906092 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*