# Lilypad CRM

> Alcohol industry CRM for sales reps to increase product placements and sales. (iPhone/iPad app by Financial-Information-Technologies LLC.)

- Source: https://appshunter.io/ios/app/lilypad-crm/id921371352 (this page in markdown: same URL + `.md`)
- Developer: [Financial-Information-Technologies LLC](https://appshunter.io/developer/506416209)
- Category: Business, Productivity
- Price: Free
- Rating: 1.50/5 from 10 App Store ratings · 18 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.0 · 74 MB
- Languages: English
- Released: 2015-02-12
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/lilypad-crm/id921371352/reviews.md

## What is Lilypad CRM?

Your product and approach are unique - and your CRM should be too! Lilypad is a CRM crafted specifically for the alcohol space with one primary goal: Helping you Sell More Liquid!

Lilypad 3.0 brings major upgrades to the mobile app. The entire app has been re-written on a brand-spankin' new and modern codebase. New features have been added, and the app is more user-friendly to help sales reps get more placements in less time while in the field.  

Whether you're a new or a long-time user of Lilypad, you'll be able to pick up the new app and hit the ground running with the major features we're known for, such as the social wall, activities, tasks, placements, and the accounts map.

Our software is easily customized to fit the needs of your business, giving you the ability to optimize your operation and increase your sales. Download today and transform the way your team sells the product you've worked so hard to perfect!

## Key features

- Alcohol industry specific CRM
- Sales rep focused features
- Social wall
- Activity and task management
- Account mapping
- User-friendly interface

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/lilypad-crm/id921371352/reviews.md

### 1/5 — App needs an update

*2026-07-27*

The history log is incredibly glitchy. It randomly stops you from looking back farther than a few days and the only way to fix it is restarting the app. I have already redownloaded it and that did nothing. Also, logging your time is incredibly glitchy. It takes a few tries before it lets you choose a time slot. This app is integral to my job and is very frustrating to deal with every day. Please release an update soon! Thank you!

### 1/5 — Lilypad: Implementation Failures and Functionality Issues Implementation & Support: Critical Gaps

*2026-06-03*

I hope my experience saves you the headache, burden and lost time-revenue.

Lilypad promised a 5-minute account import process. Our implementation took over 5 months. Account ID matching with their CaliConnect database required 2+ months of waiting. The dedicated implementation manager lacked platform familiarity and manually entered accounts one-by-one, introducing data errors that persist: accounts now sit under wrong distributors and still contain corrupted legacy information.
Customer support failed to address reported issues across multiple calls and emails. Escalation to technical leadership resulted in dismissal, not resolution.
Product Functionality Issues

UI bugs that break usability: dropdown menus disappear behind dashboard layers when window is resized
Map pins don't match account lists
Survey form fields malfunction or don't function as designed
Survey creation documentation is outdated and unclear; no guided workflows offered
"Route planning" features marketed as functional underperformed

Data Quality Issues
The CaliConnect database, positioned as a 18,000-account asset for territory expansion, lacks basic contact data (no buyer names, emails, local phone numbers). Their planner is cumbersome and provides zero routing capabilities The map descriptions are often mismatched too.

Financial Impact
Over $20k in lost revenue post-migration. Discovered overcharges for Encompass Data reports that weren't needed. Traffic dropped measurably during transition.

Bottom Line
Core functions work poorly. Implementation support is unprepared. No free trial exists—a red flag worth noting.

It is without question the poorest UI/UX and should not be allowed in the App Store

### 1/5 — Steer clear

*2023-05-15*

Been using this app for almost a year now. It’s never worked properly, buttons don’t work when you press them, app crashes/freezes, accounts don’t show up in search. List goes on, I’ve reached out to support and nothings been fixed and it sounds like they are aware of the issues.

### 1/5 — Terrible functionality

*2023-03-21*

How come the “back” button doesn’t function? Someone needs to develop a better module, maybe a different card layout. Everyday usage of these is pretty terrible. Maybe hire so new developers?

### 1/5 — terrible.

*2022-03-24*

the app constantly kicks you out and doesn’t save any of the work that you’ve done. always freezing and crashing even when there is not an update or any bug fixes that need to be done. absolutely would not recommend to anyone ever

### 1/5 — Horrible

*2021-12-20*

I’ve been forced to use this CRM app for almost two years. It has never worked the way it is supposed to. No one at this company ever takes responsibility for the app not functioning correctly and instead the help desk blames the user and never fixes any issues.

### 1/5 — Stay Away

*2021-12-05*

Terrible app.  Tech support is a joke.  After numerous reinstalls, my accounts are still not correct.  I even sent a spreadsheet with accounts missing/incorrect with no fixes!

### 1/5 — Horrible

*2020-10-10*

Absolutely the worst tool- constant reinstalls needed and glitches every day. Spontaneously deletes entire sales, log or placement history. Not intuitive at all with searches, logs and switching back and forth (within or to and from app) a constant headache. Seems like a sales tool developed by your first grade after-school program. The problems in no way outweigh the benefits and trying to track people, accounts or placements will be continuously flawed due to program and app issues.

### 1/5 — Constant beta testing

*2020-10-05*

I’ve been using LilyPad for years. It’s Frequently glitchy.  Frequent (weekly-daily) delete/reinstall needed.  Full historical data loss has occurred.  App “maintenance“ will leave app down and unusable for long periods of time

### 1/5 — Do not use

*2019-02-28*

App always crashing or having inaccurate sales history, I would not recommend using this app for sales

## Frequently asked questions about Lilypad CRM

### What is Lilypad CRM designed for?

Lilypad CRM is specifically crafted for the alcohol industry. Its primary goal is to help sales representatives increase product placements and ultimately sell more liquid.

### What are the key features of Lilypad CRM?

Key features include a social wall, activity tracking, task management, placement tracking, and an accounts map. The app has been re-written on a modern codebase for improved user-friendliness.

### Is Lilypad CRM available on multiple devices?

Yes, Lilypad CRM is supported on iPhone and iPad devices, making it accessible for sales reps in the field.

### What is the user rating for Lilypad CRM?

Lilypad CRM has a current rating of 1.6 stars from 8 ratings. This indicates a mixed reception from its user base.

### How often is Lilypad CRM updated?

The latest version of Lilypad CRM is 3.8.20, last updated on December 19, 2025. This suggests regular updates to improve functionality and address issues.

### What is the age rating for Lilypad CRM?

Lilypad CRM has an age rating of 17+. This is likely due to the nature of the industry it serves and potentially some content within the app.

### Does Lilypad CRM have ads?

No, Lilypad CRM does not contain advertisements. It is a free application without any ad interruptions.

### Can Lilypad CRM be customized for my business?

Yes, the software is designed to be easily customized to fit the specific needs of your business, allowing you to optimize operations and increase sales.

## Version history (last 5 releases)

### 3.8.37 — 2026-08-17

- Minor Bug Fixes

### 3.8.33 — 2026-08-06

- Minor Bug Fixes

### 3.8.31 — 2026-07-30

- Minor Bug Fixes

### 3.8.29 — 2026-06-30

- Minor Bug Fixes

### 3.8.27 — 2026-06-08

- Minor Bug Fixes

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## More apps by Financial-Information-Technologies LLC

- [Fintech E-Vite](https://appshunter.io/ios/app/fintech-e-vite/id6470617269)

All apps by Financial-Information-Technologies LLC: https://appshunter.io/developer/506416209

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*