# Lincoln Dental — user reviews

> 46 indexed App Store user reviews of Lincoln Dental by Lincoln National Corp., rated 1.80/5 from 88 ratings.

- Source: https://appshunter.io/ios/app/lincoln-dental/id1435918685/reviews
- App overview in markdown: https://appshunter.io/ios/app/lincoln-dental/id1435918685.md
- Rating breakdown: 5★ 16 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 70

## Newest reviews (15 of 46)

### 1/5 — Hardly works

*2021-02-25*

The find a dentist feature almost never works properly. You just click and it does nothing. Last update was 7 months ago at the time of this review, so that’s pretty insane. No find a dentist option that I can find on their website, so I just have to check multiple times a day for several days to see if the feature is going to work.

### 1/5 — Broken

*2020-10-23, version 1.0.4*

It’s dental insurance... not my tax records or bank info. I’m not sure why I have to jump through a million hoops to log in... and put in a text confirmation code every time... only to be logged back out. This app is not worth the hassle. I wish I had read reviews before downloading and wasting my life. The app is not user friendly at all.

### 1/5 — Useless

*2020-10-09*

What’s the point of downloading an app if I have to log in every time to use it?  Especially when it’s a poorly designed app with no real functionality other that holding my insurance cards. 

Surprised no improvements have been made despite all the bad reviews.

### 1/5 — Doesn’t work most of the time

*2020-09-30, version 1.0.4*

Most of the time when I log in I get a message that they can’t find my account, or the screen is just gray.

### 1/5 — Don’t trust this app

*2020-09-19, version 1.0.4*

I normally don’t write reviews. This app has very concerning usage of your location services and the sign in process asked (and knew) things that only a Secret Security Clearance would require.  All of this for a DENTAL CARD? Yeah no, deleted.

### 1/5 — STOP - Don’t Bother

*2020-08-20*

This app was created to be viewed on a laptop not on a phone.  (Even my relatives over 90 use their phones). 
Also, if you need information don’t bother calling Lincoln directly.  They cannot help you with the app and worse than that they cannot help you anticipate fees.  They can’t call that department.  No one can!
It was like a scene from the movie The Rainmaker!  
This is why INSURANCE is the second largest lobby in Washington!

### 1/5 — Waste of time

*2020-07-18*

Tried to register using the App and after all the effort in providing the info and verifying the identity at the final step got the error” 
Due to an unexpected system error, we were unable to process your request. Please try again later.“This is a totally useless app.

### 1/5 — Uggh!

*2020-05-02, version 1.0.2*

Broken.Useless.Garbage! Nothing but a blank or spinning screen. I can only get it to redirect me to a faq webpage.

### 1/5 — This might be the worst app I have ever used.

*2020-01-28*

Fights you to log in. Fights you to authenticate. Fights you to access the menu. It’s really just terrible. Why bother even making an app if you’re not going to put any effort in and it serves next to no purpose?

### 1/5 — Wish I could give 0 stars. App doesn’t work at all

*2020-01-23*

Can’t even register or log in. The app crashes as soon as I enter any piece of information. Why even put the flyer for the app in with my new cards? It does nothing.

### 1/5 — Terrible

*2020-01-18, version 1.0.2*

Can’t log in. Can’t register. Unusable.

### 1/5 — Irritating

*2019-11-01, version 1.0.2*

This app requires a leg two arms and your first born child to set up. I got to the end and received a code for two factor authentication and it kept telling me I had the wrong code. I had it resend a code 3 times! Finally, I clicked on contact customer service which leads you down another rabbit hole! A waste of my time! I’m paying a premium for this?

### 1/5 — TERRIBLE APP

*2019-10-10, version 1.0.2*

I can’t even log in. When I click on the field for my username, it blanks out and takes me to my phones home screen.

### 1/5 — Worthless

*2019-09-20*

After enduring the uncalled for lengthy sign in process, this app does absolutely nothing.  It won’t load any information, just the spinning circle.  A complete waste, the idea is ok, and many insurance companies do this rather successfully, this is not one of those companies.

### 1/5 — Awful.

*2019-09-15*

This app is awful, outdated, and useless. There is no point in getting this, just go on a computer browser. Their website is almost just as bad through.

## Most critical reviews (10 lowest-rated)

### 1/5 — No Progress made on app

*2025-04-27, version 1.0.14*

Nothing loads once you log in.

### 1/5 — Can't access claims

*2024-09-27, version 1.0.13*

Links to the claims are broken.

### 1/5 — Doesn’t work

*2024-07-31, version 1.0.12*

The app constantly has errors and I can rarely get access to my information. Worthless

### 1/5 — Garbage

*2024-04-22, version 1.0.11*

It never gets past the “Verifying You Are Human” screen.

### 1/5 — Worthless

*2023-03-15*

Never works and good luck finding where the log in is on. Browser.  50 different sites all with worthless information.  Im finding it impossible to locate my dental claims.  Pathetic for 2023. Get it together.

### 1/5 — App is not working!

*2023-02-10*

Zero star !
App is not working, website not working, customer service representative did not provide accurate information, they are very slow and incompetent.

### 1/5 — Cookies prompt doesn’t work can’t login

*2023-01-10, version 1.0.9*

Went to login and got a prompt to accept/decline cookies. Can’t click on any of the options preventing me from logging in.

### 1/5 — Trash

*2021-11-11, version 1.0.9*

Couldn’t even use this, comes up blank every time!

### 1/5 — Worthless ap

*2021-05-04, version 1.0.4*

Please hire someone better to create an ap that actually works 🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️

### 1/5 — Horrible app

*2021-04-24, version 1.0.4*

Doesn’t work. I’ve deleted it and reinstalled it and it constantly tells me I’m not using the updated version! HUH!!! Doesn’t save my username nor my password and then when you do get it, nothing. You guys pulled a trick on us with this app. Sad thing is, the full website isn’t any better. Way to go Lincoln!!

## Most praised reviews (9 highest-rated)

### 5/5 — Lots of recent enhancements

*2022-03-31*

The app has improved a lot over the years and I find that I’m using it a lot more when we’re at the dentist or reviewing claims. It would be nice not to have to use dual authentication to log in, but I guess it’s important since there’s protected data in the app.

### 5/5 — WOW!!

*2021-07-23*

This is very useful.  I can track all my info, claims, and store my dental card on my phone.  Very convenient

### 5/5 — amazing

*2021-07-23, version 1.0.9*

this works amazing.  very user friendly

### 5/5 — Very convenient and Easy to use

*2021-06-15*

This app is very functional and straightforward.  All my dental info including card number, claims,  and dentist locations is easy to access.  

It’s great to have all this accessible at our fingertips.

### 5/5 — Very convenient

*2019-07-23*

I can search for local dentists, access my Dental ID Card and see Explanation of Benefits. Nice!

### 5/5 — Decent

*2019-07-23*

Not the slickest looking app but allows me to pull up my dental ID card and benefits instead of carrying around the physical card.

### 5/5 — Good app.

*2019-06-16, version 1.0.2*

Good app.

### 5/5 — Easy to use!

*2019-05-22*

Great way to pull my card and claims.

### 4/5 — Works better now

*2021-06-21*

This app has made some great enhancements since last year so the new version gets 4 stars

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
