# Lincoln Financial Mobile — user reviews > 161 indexed App Store user reviews of Lincoln Financial Mobile by Lincoln Financial Group, rated 2.90/5 from 316 ratings. - Source: https://appshunter.io/ios/app/lincoln-financial-mobile/id929733141/reviews - App overview in markdown: https://appshunter.io/ios/app/lincoln-financial-mobile/id929733141.md - Rating breakdown: 5★ 141 · 4★ 3 · 3★ 9 · 2★ 22 · 1★ 141 ## What do users think of Lincoln Financial Mobile? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 User-friendly interface - 💡 Helpful tools and resources - 🚀 Quick access to account information **Cons** - 🐛 Frequent login issues - 🐛 Crashes and freezes - 🐛 Unresponsive features - 🐛 Lack of functionality - 🐛 Slow performance - 🐛 Unreliable app **Commonly reported bugs** - Blank screens and loading issues - Inability to access account details - Inconsistent app behavior - Compatibility problems with newer iOS versions **Most requested features** - Improved login and biometric authentication - Enhanced account management features - More detailed investment and performance tracking - Better integration with website and other platforms ## Newest reviews (18 of 161) ### 2/5 — Not user friendly *2026-07-08, version 1.0.51* Not very user friendly for viewing benefits. It goes from the app the web browser ### 1/5 — App no longer functions *2026-07-04, version 1.0.51* This app has been non-functional for over a month. It just shows a chronic loading screen. ### 1/5 — Nonfunctional app *2026-06-30, version 1.0.51* For a major financial institution, this app is disappointing. It'd be better to have no app than this useless junk. I can't even get it open. Get with the program , Lincoln. It's not a good look. ### 1/5 — Non-functional *2026-06-23, version 1.0.51* 👎 ### 1/5 — Worst *2026-06-18, version 1.0.51* This app really has issues and hasn't worked in months. Ive always had to log in via desk top because the app never opens ### 1/5 — What a garbage app *2026-06-16, version 1.0.51* Nothing makes me trust my retirement more than an website/app that won’t log me in. Set it and forget it indeed. Totally worth the fees. ### 1/5 — Worst app *2026-06-01, version 1.0.51* I can’t even get logged in most of the time ### 1/5 — Unable to upload images *2026-05-30, version 1.0.51* One would expect that an iPhone app would allow uploading of photos from the photos app but the file extensions supported are jpg not jpeg which is used on iOS. ### 1/5 — App needs work *2026-05-27, version 1.0.51* This link financial app needs to be in the works. Lincoln financial has multiple apps for no reason they should just create one great simple insurance financial app all in one place this app needs a lot of things such as modernization. And one simple app for you financial need not 4 ### 1/5 — Unfortunate. *2026-05-22, version 1.0.51* When can has wonderful products and does great things with money… With the exception of hiring a decent company to build their app. This is one of the worst app in the financial sector; it seldom works and it’s always a pain to interact with ### 1/5 — Java Limitations *2026-05-11, version 1.0.51* This app isn’t fully functional. No iPhone can access the account statements. You have to use an android or laptop to be able to get crucial documents. This is a fatal flaw with their app and website. ### 1/5 — Archaic *2026-05-04, version 1.0.50* Update your app! ### 1/5 — App never works *2026-04-26, version 1.0.50* App never works have of the time, pretty sure they didn’t accept my review for it being so bad. ### 1/5 — Used to function *2026-04-24, version 1.0.50* Biometrics no longer work. Now they’re placing 3rd party ads. App has little value now. When I officially retire I’m now considering moving my funds. ### 1/5 — This app is constantly terrible in new ways *2026-04-09, version 1.0.50* It's clear that some team is regularly working on this app because it changes on a fairly regular basis, and it's always terrible in some new way. Now, it's barely functional. I can sign-in, and I can just barely see my balance, but I can't do anything else - I can't even scroll on the page. It's just frozen. ### 1/5 — Never opens *2026-03-21, version 1.0.50* App never opens after using biometric login, just sits on the splash page and does nothing. Have to go to the website anyway, don’t waste your time getting this! ### 1/5 — Why is it so slow *2026-03-05, version 1.0.50* The app is not user-friendly. It literally won't load ### 1/5 — Needs more work *2026-02-26, version 1.0.50* This app really needs to be more modernized and more workable and re launched ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken *2026-08-15, version 1.0.53* Application never works, use online or move your money. Unless you’re locked in, well then good luck. ### 1/5 — App doesn’t work! *2026-08-07, version 1.0.52* I want to know what my financials are doing, but for the last two or three months, I have not been able to even get on this app. I’ll call customer service and they’ll be glad to give me the information but it’s just sad that I should have to! What’s going on guys? ### 1/5 — One of the worst apps/websites I’ve ever seen *2026-08-06, version 1.0.52* Horrible set up and not easy to navigate or find anything. I’ve never seen such a poor app and the website is just as bad. I was transferring and account and glad I am done with this organization. The app is truly reflective of the poor customer service offered at every level. ### 1/5 — Not user friendly *2026-08-06, version 1.0.52* This app is by far the least helpful app ever and their website isn’t much better. ### 1/5 — Broken *2026-08-02, version 1.0.52* Haven’t been able to login for months now, maybe over a year. This is a sad state of affairs for any business in 2026. No excuses. ### 1/5 — App needs work *2026-07-23, version 1.0.52* This app and website needs modernization. This is 2026 come on almost every single financial institution has modern technology with their website websites and apps. ### 1/5 — Locks Up constantly *2026-07-17, version 1.0.52* After logging in, the app just “freezes.” It’s been terribly slow in the past but now it’s essentially useless. Their web portal is better, but only marginally so - still slow, clunky. If my employer didn’t use this financial group for my 403(b) I would avoid this company. ### 1/5 — Horrible app *2026-07-16, version 1.0.52* This app works maybe 10% of the time. It almost always doesn’t let me in to see my information. I have to use the website. They really need to work out the kinks. All my coworkers have the same issue with this app. Please fix it! ### 1/5 — Broken *2026-07-15, version 1.0.52* Doesn’t work within the last 2 weeks ### 1/5 — Avoid at All Costs *2026-07-07, version 1.0.51* The only thing worse than this app is the company behind it. ## Most praised reviews (10 highest-rated) ### 5/5 — Links to information don’t work *2026-08-21, version 1.0.53* The links to understand what things are eligible for certain claims, etc. don’t work. Which is very frustrating when they deny something and don’t say why. ### 5/5 — Excellent App *2026-03-23, version 1.0.50* Highly intuitive and functional. Easy to use and gets the job done ### 5/5 — Excellent Experience! *2024-01-23, version 1.0.38* Much improved app that provides the user with needed information. Well done! ### 5/5 — Easy 2 use *2024-01-23, version 1.0.38* I like the app and how easy it is to use and find the information I need. ### 5/5 — Does exactly what I need it to *2023-10-24* Works great for exactly what I need - log in, quick balance check and take action if needed! Would give this app a 10/5 if I could 😃 ### 5/5 — Great app *2023-10-20* Gives me what I need on my retirement plan. Easy to use and I appreciate apps that let me log on by face recognition. ### 5/5 — Easy access to 401k plan! *2023-10-20* This app is super helpful to view my account balance and rate of return easily on a daily basis. The new interface is extremely interactive and intuitive! Thank you Lincoln! ### 5/5 — Easy to use…helpful in my planning *2023-10-20, version 1.0.37* Very well done Lincoln ### 5/5 — Much Better *2023-10-20* I’ve been using this app and complaining about it for years. I’m glad to see that they have finally made improvements and improved the usability of the app. Love that they also finally got Biometrics. It looks clean, I can easily navigate and get the information I need when I need it. ### 5/5 — Easy to use! *2023-10-20, version 1.0.37* As a small business owner, the app has been super useful and easy to use for my employees on the go. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*