# Lindsay & Gilmour — NHS Prescription App

> Pharmacy app for prescription ordering, medication reminders, and pharmacist communication. (iPhone/iPad app by HEALTHERA LTD.)

- Source: https://appshunter.io/ios/app/lindsay-and-gilmour/id6449464996 (this page in markdown: same URL + `.md`)
- Developer: [HEALTHERA LTD](https://appshunter.io/developer/1032103492)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 4.60/5 from 966 App Store ratings · 20 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 165 MB
- Languages: American English
- Released: 2023-05-30
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/lindsay-and-gilmour/id6449464996/reviews.md

## What is Lindsay & Gilmour?

Make your health easier to manage with your local Lindsay & Gilmour pharmacy.

Our app helps you order prescriptions, remember when to take medicine, contact your pharmacy, and more.

We’ve teamed up with our partners, Healthera, to improve the convenience of the medicine ordering journey. Simply install the app on your phone and follow the simple set up steps.

Our Lindsay & Gilmour app links with your local pharmacy and NHS GP surgery. You can choose from a range of our branches across Central Scotland, Fife, and The Borders. As one of Scotland’s oldest pharmacy groups, we’re proud to give you the next step in digital healthcare.

It's pretty simple. You can manage almost anything relating to your medication within the  new Lindsay & Gilmour app...

Add your medication

Order your prescription

Receive reminders for when to take and reorder your medicine

Message your pharmacist directly

FAQ

Q: Prescription refills - can I order prescriptions on behalf of my children or elderly parents?

A: Yes, this feature is now available! Go to the Me tab and it should be self-explanatory to add a dependent. 

Q: Will you work with my GP?

A: Yes. The Lindsay & Gilmour pharmacy app works with the majority of NHS GPs in Scotland. All of your prescription requests will be sent for approval to your own GP. (This doesn't guarantee your GP will issue a prescription.)

Q: If I already order my prescriptions directly with my GP, do I still need your app?

A: It is helpful to use our new app. You can still order from your GP; the improvement is now that your pharmacy, via our app, will tell you when your medication is ready to collect or be delivered, and resolve any issues on your behalf with your GP. You can also get free medication advice from your Lindsay & Gilmour pharmacy with in-app messaging.

Q: Is my personal information safe?

A: Yes. Our app partner, Healthera, has gone through rigorous assurance processes with the NHS and is GDPR compliant.

## Key features

- Order repeat prescriptions
- Medication reminders
- Message your pharmacist
- Connect with your GP
- Manage medication
- Track prescription status

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/lindsay-and-gilmour/id6449464996/reviews.md

### 2/5 — Overbearing!

*2026-07-24*

I installed the app so that when the time comes for a refill, I can easily request one. Since then, I’ve been inundated with emails, texts, and “cutesy” push messages BEGGING me to add a prescription. I can’t tell you how many times every day I’ve been interrupted by sometimes multiple identical messages within moments of each other. It’s infuriating! There doesn’t seem to be a way to make it stop, short of deactivating all messages or deleting the app, which means I won’t get the functionality and may as well just phone in my Rx. What a disaster this app is. It will be a month before I need a refill; I’ll likely delete it and reinstall then—or maybe just choose another pharmacy altogether.

### 5/5 — Service

*2026-07-06*

Gr8 Service This So Easy To Order Medication Ta

### 3/5 — App

*2026-07-02*

The only down side is that I don’t get a text when my prescription is ready to pick up so I can get it after my work.

Also I have to always phone up to see if my prescription is ready even though am registered for the text system

### 5/5 — Excellent Service

*2026-04-23*

I find using the app to order my prescription is easier and quicker. The app is easy to navigate, I am kept up to date with the progress of my order and get a text message when it is ready for collection. It takes less time to order on the app too. I will definitely keep ordering my meds this way.

### 3/5 — Ordering and collection on app

*2025-04-01*

It’s a hit or miss ordering on app.  I love its convenience but in December they had no record of my order despite me having the evidence.  They then said I didn’t have a repeat prescription.  I went to GP surgery who said couldn’t understand why chemist told me that and printed me off prescription.   I was told better to call to make sure they have order and that it’s ready rather than rely on app telling me it’s ready. Kind of defeats the purpose!

### 1/5 — This app is not at all user friendly

*2024-10-06*

It’s always an ordeal trying to find the correct route to simply reorder a prescription. It’s the worst app. I have to use frequently - I hate it!

### 4/5 — App

*2024-10-05*

The app in not maintained to update and accurately let me know where my medication levels are at. I have to physically count how many pills I have left, and on many occasions you prompt me to order medication that have been ordered and fulfilled two weeks previously

### 5/5 — Home delivery

*2024-08-12*

Is there any chance you could add home delivery to the app a am phoning to get them delivered. I love the app it’s great the service. I can’t complain at anything. Thank you

### 5/5 — I can’t get delivery or change address

*2024-08-09*

I an taken over ordering my mothers medication but I can’t seem to get them delivered to her home address

### 1/5 — Thank you

*2024-07-16*

Always helpful and staff are all very nice.

## Frequently asked questions about Lindsay & Gilmour

### Can I order prescriptions for others with Lindsay & Gilmour?

Yes, Lindsay & Gilmour allows you to order prescriptions on behalf of dependents, such as children or elderly parents. You can add them through the 'Me' tab within the app.

### Does Lindsay & Gilmour work with my GP?

The Lindsay & Gilmour app works with the majority of NHS GPs in Scotland. Your prescription requests will be sent to your own GP for approval, though approval is not guaranteed.

### Is my personal information safe with Lindsay & Gilmour?

Yes, your personal information is safe. The app partner, Healthera, has undergone rigorous NHS assurance processes and is GDPR compliant.

### What devices support the Lindsay & Gilmour app?

The Lindsay & Gilmour app is available for iPhone, iPad, and iPod. It is designed to run on iOS devices.

### How often is Lindsay & Gilmour updated?

The latest version of Lindsay & Gilmour is 14.16.8, last updated on July 17, 2026. Updates ensure the app remains functional and secure.

### What is the age rating for Lindsay & Gilmour?

Lindsay & Gilmour has an age rating of 17+. This is typical for health-related applications that may involve sensitive personal information.

### Does Lindsay & Gilmour have ads?

No, Lindsay & Gilmour does not contain advertisements. The app is free to use and does not display any ads to users.

### What is the user rating for Lindsay & Gilmour?

Lindsay & Gilmour has a strong user rating of 4.6 stars based on 966 ratings. This indicates a high level of user satisfaction.

## Version history (last 5 releases)

### 14.18.1 — 2026-08-20

Bug fixes and improvements to clinic orders

### 14.16.8 — 2026-07-17

We've made the usual bug fixes and added the ability to receive promotions from your pharmacy.

### 14.16.6 — 2026-07-16

We've made the usual bug fixes and added the ability to receive promotions from your pharmacy.

### 14.14.4 — 2026-06-19

Bug fixes

### 14.14.3 — 2026-06-10

Introducing passwordless login and bug fixes to make your app experience even better!

## More apps by HEALTHERA LTD

- [Healthera \| Pharmacy App](https://appshunter.io/ios/app/healthera-pharmacy-app/id1174383039)
- [Paydens by Healthera](https://appshunter.io/ios/app/paydens-by-healthera/id1438875584)
- [BSG Research](https://appshunter.io/ios/app/bsg-research/id1462283267)
- [Alphega Pharmacy by Healthera](https://appshunter.io/ios/app/alphega-pharmacy-by-healthera/id1533943977)
- [Peak Pharmacy by Healthera](https://appshunter.io/ios/app/peak-pharmacy-by-healthera/id1586802957)
- [Newport Pharmacy by Healthera](https://appshunter.io/ios/app/newport-pharmacy-by-healthera/id1623580362)

All apps by HEALTHERA LTD: https://appshunter.io/developer/1032103492

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
