# LINE MAN: Food Delivery & more — user reviews

> 125 indexed App Store user reviews of LINE MAN by LINE MAN CORPORATION PTE. LTD., rated 4.80/5 from 2,021 ratings.

- Source: https://appshunter.io/ios/app/line-man-food-delivery-and-more/id1076238296/reviews
- App overview in markdown: https://appshunter.io/ios/app/line-man-food-delivery-and-more/id1076238296.md
- Rating breakdown: 5★ 1,810 · 4★ 118 · 3★ 20 · 2★ 16 · 1★ 57

## What do users think of LINE MAN?

Overall sentiment: negative

**Pros**

- 🚀 Fast delivery
- 👍 Friendly and polite drivers
- 👍 Convenient for when unable to go out
- 👍 Easy to use app

**Cons**

- 🐛 Inaccurate delivery time estimates
- 🐛 Delayed and slow deliveries
- 🐛 Restaurants canceling orders
- 🐛 Incorrect or missing menu items
- 🐛 Lack of English support
- 🐛 Deceptive order status updates
- 🐛 Inability to cancel orders
- 🐛 Inaccurate GPS pins
- 🐛 Forced to pay for undelivered orders
- 🐛 Drivers behaving unprofessionally
- 🐛 Complicated refund process
- 🐛 Inability to add notes for delivery
- 🐛 Inability to pay by card
- 🐛 High delivery fees

**Commonly reported bugs**

- App crashing or freezing
- Inability to create an account
- Incorrect order status updates
- Delivery driver unable to contact customer

**Most requested features**

- Add option to set delivery time
- Improve English translation and support
- Integrate with Google Maps for better GPS
- Provide better customer support channels
- Allow cancellation of orders
- Improve payment options

## Newest reviews (13 of 125)

### 2/5 — Stopped accepting foreign credit card

*2026-07-05, version 16.15.1*

Now gets stuck at payment verification. Just says ‘Line Pay’ on a white screen until the payment fails, even though I’m using a credit card. Asked customer service and was told to use a different payment type. Now use Grab instead

### 2/5 — Better use any other delivery app

*2026-06-15, version 16.14.1*

They have the worst drivers, always late, they do not take care of your package, the support is just a chatbot that doesn’t do anything, better use any other delivery service.

### 5/5 — ข้าวหมกไก่

*2026-05-25, version 16.12.2*

อร่อยมาก ข้าวหอมอร่อย ไก่นิ่มมาก

### 5/5 — Ken

*2026-05-08, version 16.11.1*

One of the best must use app while in Thailand.

### 5/5 — Fast and reliable

*2026-05-04, version 16.10.0*

Delivery with care. Delicious food.

### 5/5 — รวดเร็ว

*2026-04-27, version 16.10.0*

บริการดี

### 5/5 — ดี

*2026-04-25, version 16.10.0*

ดี

### 2/5 — Help not available, Delivery Always Late

*2026-04-24, version 16.10.0*

Late 100%.  Seems to lack riders & help centre staff.

### 5/5 — บริการดีมาก

*2026-04-18, version 16.9.0*

ใช้งานง่าย มีปัญหาก็ติดต่อง่าย ขอบคุณค่ะ

### 5/5 — Dj Nishal love it

*2026-04-17*

Best for ordering food in Bangkok

### 5/5 — Like this

*2026-04-11, version 16.9.0*

Very easy to use. Convenient and reasonable price with good service.

### 5/5 — Great !

*2026-04-10, version 16.9.0*

Super easy to use!

### 3/5 — Payment for foreigners is tricky

*2026-04-01, version 16.9.0*

Can use credit cards but able to get debit card to work but also took a while to set up line with a Thai number

## Most critical reviews (10 lowest-rated)

### 1/5 — ช้อนส้อม

*2026-07-02, version 16.15.1*

เบื่อมากกับการตั้งไม่เอาช้อนส้อมอัตโนมัติ

### 1/5 — 坑人

*2026-05-15, version 16.12.2*

显示8.几泰铢会员，购买的时候变成99一年，直接扣。🤣🌿特🐎

### 1/5 — 3rd class service

*2026-05-08*

Unreliable delivery. They will always deliver late. Pathetic service

### 1/5 — Wrong delivery

*2026-05-03, version 16.11.1*

Having items delivered as convenient until they get your order wrong. No follow up, no customer care. Just happy to accept your money and out of luck

### 1/5 — 不要先付款 因为司机把餐放了就离开了 ，根本不知道把餐放到哪个大门了

*2026-04-29, version 16.11.0*

很差

### 1/5 — Full of annoying pop ups

*2026-04-06, version 16.9.0*

Cheaper than other similar apps, sometimes, but full of annoying pop ups you constantly need to close. Also customer service is pretty useless.

### 1/5 — Terrible for Thailand

*2026-04-01, version 16.9.0*

App doesn’t translate most Thai menus. Basically useless for ordering food. Also they don’t have a messaging system for the restaurants like Grab does. So if anything goes wrong, they can only call you. Good luck speaking Thai.

### 1/5 — Nonstop ads

*2026-03-25, version 16.8.0*

Stop sending non stop ads via notifications. It’s 2026. And have a translation feature, most menus are in Thai.

### 1/5 — Full of annoying pop ups

*2026-03-20, version 16.8.0*

Cheaper than other similar apps, sometimes, but full of annoying pop ups you constantly need to close.

### 1/5 — Deceptive app with tons of glitches

*2026-03-19, version 16.8.0*

App is slow all the time and full of bugs. Furthermore, our taxi driver refused to pick us up at DMK airport even though we requested the correct location. He refused to pick us up when Lineman told us to go to the departure location. Just bad service all around. You’re much better off using Grab

## Most praised reviews (10 highest-rated)

### 5/5 — โปร

*2026-08-07, version 16.17.1*

โปรโมชั่นเยอะ

### 5/5 — ค่าอาหารและส่งถูก

*2026-08-04, version 16.17.1*

ค่าอาหารและค่าส่งถูกกว่าแอปอื่นมาก ส่งอาหารตรงเวลา

### 5/5 — The best

*2026-07-27, version 16.17.1*

The best

### 5/5 — Very easy to order

*2026-07-25, version 16.17.1*

I live overseas and this app is very useful to order something for my family back home. My fav so far

### 5/5 — Line man

*2026-07-23, version 16.16.1*

ดีมากเลย

### 5/5 — Excellent 👍🏼

*2026-07-23, version 16.14.1*

Exceptional service! Easy and convenient, order online and delivery fast with lot of promotions and discounts! 👍🏼😍

### 5/5 — Food delivery

*2026-07-22, version 16.17.0*

Good services

### 5/5 — Quick

*2026-07-04, version 16.15.1*

Fast, dependable

### 5/5 — Excellent

*2026-06-26, version 16.15.0*

Good service.

### 5/5 — A lot of Discounts

*2026-06-05, version 16.13.0*

9 stars

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
