# LingoAce Connect — user reviews

> 67 indexed App Store user reviews of LingoAce Connect by PPLINGO Pte Ltd, rated 3.70/5 from 204 ratings.

- Source: https://appshunter.io/ios/app/lingoace-connect/id1281981146/reviews
- App overview in markdown: https://appshunter.io/ios/app/lingoace-connect/id1281981146.md
- Rating breakdown: 5★ 108 · 4★ 26 · 3★ 12 · 2★ 11 · 1★ 47

## What do users think of LingoAce Connect?

Overall sentiment: mixed

**Pros**

- 👍 Good teachers and instruction
- 👍 Effective learning for children
- 👍 Engaging content and interaction
- 👍 Flexible scheduling
- 👍 Detailed teaching
- 👍 Good for learning Chinese
- 👍 Helpful for communication
- 👍 Well-designed course material
- 👍 Positive teacher-student interaction
- 👍 Fun way to learn

**Cons**

- 👎 High cost of classes
- 👎 Poor customer service
- 👎 Aggressive sales tactics
- 👎 Inconsistent teacher quality
- 👎 Technical issues and bugs
- 👎 Boring lessons for older kids
- 👎 Unclear pricing and random charges
- 👎 Privacy concerns (tracking)
- 👎 Ineffective homework
- 👎 App updates are annoying
- 👎 Difficult to use interface
- 👎 Unfair exchange rates for classes
- 👎 Teachers speaking too much English
- 👎 Content not suitable for teenagers
- 👎 Forced social media promotion

**Commonly reported bugs**

- App crashes
- Teachers disappearing during class
- Assistant not answering questions
- Random charges
- App tracks user activity
- Homework upload system issues
- Photo upload system overexposed/unclear
- Video upload failing
- Calendar constantly changing dates/adding classes
- Silenced by teachers
- iCalendar issues (duplicate events)
- Calendar syncing errors
- Mic access issues for voice homework
- App gets stuck on cancellation page
- Password reset issues
- Lagging and slow speeds
- Connection issues (teacher can't hear/see)
- Teacher assumes technical issues are on user's end
- Class cancellation not completable

**Most requested features**

- Improve homework system
- Fix video upload issues
- Improve photo upload system (rotation, manual selection)
- Reduce ads on homepage
- Make class reminders more visible
- Add English translations
- More user-friendly interface
- Fix calendar syncing errors
- Allow class cancellation completion
- Provide playback options
- Allow manual intervention in photo cropping

## Newest reviews (11 of 67)

### 3/5 — 「朋友圈分享打卡活動」頁面空白

*2025-10-11, version 3.11.26*

不能上傳截圖打卡

### 2/5 — Happy with our teacher but Terrible Customer Service

*2025-09-28*

Be aware of LingoAce random charges. We have been taking classes for years and they have charged us random amounts aside from the cost of classes. They cannot figure out why and haven’t refunded the charges even after sending them screenshots. I love our Techer but LingoAce customer service is terrible!!!!!

### 2/5 — TRACKS YOU?

*2025-07-18*

This app is friendly and fun but I forget to mention you that this tracks you!

### 2/5 — 作业上传拍照系统

*2025-05-23, version 3.11.12*

更新过后，作业拍照系统严重曝光过度，无法看清孩子作业内容。

### 4/5 — 新版作业上传功能变差了

*2024-12-24, version 3.11.3*

更新到3.11版后发现原来作业照片上传后，不再支持旋转，也不再支持手动重选区域，算法自动识别的区域经常出错，且不允许手动干预，使用体验变差了，请开发团队尽快修复

原评论

功能挺全，上传作业什么的做得也不错，能自动裁切上传的作业照片。只是首页广告太多，干扰视线，最重要的上课提示功能需要滚屏才能看到，觉得太过营销了，这公司这卖课包模式，长期堪

### 3/5 — App update too frequent. It is annoying.

*2024-10-06, version 3.10.46*

App update too frequent. It is annoying.

### 1/5 — Good teachers but the higher level you are, the more boring it gets.

*2024-08-28, version 3.10.40*

Lessons are okay, but really boring for my kids.

### 2/5 — 操作还是以前好！

*2024-07-15, version 3.10.36*

没有自动退出，每次要重新登陆。很累！

### 1/5 — Mic access

*2024-06-11, version 3.10.32*

孩子在做语音作业时app会要二次权限,但如果孩子不小心点了不允许整个app竟然没任何提示。最后要录音时就直接判错，非常不友好。跟技术人员沟通后并没有后文。态度差评

### 4/5 — Minor annoyance

*2024-03-29*

My child often gets annoyed at the video upload due to it failing even though it is under 5 minutes please fix it.

### 4/5 — 功能实用，但广告太多

*2024-02-20*

功能挺全，上传作业什么的做得也不错，能自动裁切上传的作业照片。只是首页广告太多，干扰视线，最重要的上课提示功能需要滚屏才能看到，觉得太过营销了，这公司这卖课包模式，长期堪忧

## Most critical reviews (10 lowest-rated)

### 1/5 — SCAM app should be banned

*2026-06-30*

Don’t provide your phone number to this app. They will call you a million times day and night to sell classes. This is abusing app which should be taken done.

### 1/5 — Not recommended for young kids

*2026-05-24, version 3.11.46*

I have to be there all the time, young kids are not really made for sitting by iPad and concentrating. They did a really good service at the beginning, but in the end when they know I’m not going to renew the class, the assistant doesn’t answer any of my questions for days. I’m not expecting to have this kind of service for $1400 class.

### 1/5 — The Least responsible agency

*2026-03-04*

This is a highly irresponsible organization. The teachers they hire are of very poor quality and frequently disappear during class. The academic office casually arranges substitute teachers, even assigning those who have previously received complaints. Course consultants constantly send WeChat messages pressuring parents to use up their paid classes or purchase more, never addressing issues based on actual circumstances. This is the worst training institution I have ever come across.

### 1/5 — Horrible

*2025-09-28*

This program does not teach the words that children and people need throughout life. I have many complaints about this program as the teachers do not do a good job at explaining and going over the material. Many things aren’t taught at this program such as how to write well and know the steps of a word. They spend too much time(which you might think is good) going over one lesson. For a simple poem, my child spent 5 days going over it when I easily taught it to him in a day within 2 hours. Each class costs too much and they waste time purposely to get more money. Moreover, they spam you with ads and force you to promote their program through social media. When I decided to unenroll my kid from this program, they continued to flood my WeChat with messages for me to come back. I’ve enrolled my kid in another program and the teacher right now goes over needed words, teaches him proper writing and fixes him on his incorrect words and answers. However, the teachers at LingoAce do a horrible job of doing that. The “homework” that is assigned helps nothing for my child. This program will not benefit your kid in anyway.

### 1/5 — Unable to continue class after app update

*2025-08-01, version 3.11.18*

Can’t continue with class after app update and customer service page is empty. 

App update is also very frequent

### 1/5 — one word… BORING

*2025-07-14, version 3.11.16*

all I can say is… BORING

### 1/5 — Camera scanning quality is bad

*2025-06-13, version 3.11.12*

I'm quite disappointed with the camera quality within the LingoAce app, specifically when trying to scan documents. The camera seems to automatically and aggressively over-enhance the brightness, causing the scanned document to become severely overexposed and unreadable.

This issue makes the scanning feature practically unusable for its intended purpose. Please, LingoAce team, fix this problem! It's a critical flaw that needs immediate attention.

### 1/5 — Badddd

*2025-03-26, version 3.11.8*

Badbadbad

### 1/5 — Bad

*2024-12-20, version 3.11.3*

Bad

### 1/5 — Don’t get!!!!

*2024-12-10, version 3.11.3*

I hate this so much, it a Chinese scam! Better luck using Duolingo

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing app

*2026-05-24*

Love from Jesus , great stuff and user interaction. Godbless and wish yall the best.

### 5/5 — Good

*2025-10-20, version 3.11.28*

Very good helped my son learn a lot definitely recommend

### 5/5 — 👌

*2025-02-15, version 3.11.4*

很适合儿童的平台

### 5/5 — Best Chinese Learning App Ever

*2025-01-18, version 3.11.4*

I use LingoAce and the teachers are friendly and kind and I have learnt a lot. They teach everything in detail and make everything engaging. The app itself is wonderful and the characters make me smile. This should have a better review.

### 5/5 — Great app

*2024-12-29, version 3.11.3*

Easy to use, great tools, resources and support

### 5/5 — Awesome

*2024-11-26, version 3.11.1*

nice

### 5/5 — AWESOME

*2024-05-12*

This app gave my child 55min and my child learned Chinese very quickly. It took my child a month to learn all of the Chinese word. Download this app!!!!!

### 5/5 — 拍照上传功能

*2024-02-25, version 3.10.21*

新的拍照上传用起来不如原来的方便。有两个方面：第一，每次只能拍一张上传不如以前连续拍几张方便。第二，现在的自动检测边框太快也不够准确了，经常还没有拿稳就拍照了结果不够清晰，还有边框也经常检测错误。原来的就很好！

### 5/5 — Good

*2024-02-04, version 3.10.20*

Best

### 5/5 — 😀

*2023-12-03, version 3.10.12*

😀

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*